As the Senior Customer Success Manager, you are the "face of DataOne" in the United States. You serve as the primary strategic and technical point of contact for our major American clients ...
As the Senior Customer Success Manager, you are the "face of DataOne" in the United States. You serve as the primary strategic and technical point of contact for our major American clients ...
About the role SubBase is looking for a Senior Customer Success Manager to own the post-sale relationship for some of our largest and most strategic accounts. You'll be the primary point of contact ...
About the role SubBase is looking for a Senior Customer Success Manager to own the post-sale relationship for some of our largest and most strategic accounts. You'll be the primary point of contact ...
SENIOR CUSTOMER SUCCESS MANAGER (Georgia) Location: Remote, USA Employment Type: Full-Time Benefits Offered: Vision, Medical, Life, Dental, 401K Gross annual base salary: USD 114,000 -148,000 ...
SENIOR CUSTOMER SUCCESS MANAGER (Georgia) Location: Remote, USA Employment Type: Full-Time Benefits Offered: Vision, Medical, Life, Dental, 401K Gross annual base salary: USD 114,000 -148,000 ...
Senior Customer Success Manager
New York, NY · On-site +1
$100K - $115K/yr
The Opportunity As a Senior Customer Success Manager, you will guide a portfolio of flagship ... Full-time
Senior Customer Success Manager
New York, NY · On-site +1
$100K - $115K/yr
The Opportunity As a Senior Customer Success Manager, you will guide a portfolio of flagship ... Full-time
Senior Customer Success Manager
$133K - $159K/yr
The Opportunity We are seeking a Senior Customer Success Manager to lead adoption, value ... Salary Range The base salary compensation range targeted for this full-time position is $133,000 ...
Senior Customer Success Manager
$133K - $159K/yr
The Opportunity We are seeking a Senior Customer Success Manager to lead adoption, value ... Salary Range The base salary compensation range targeted for this full-time position is $133,000 ...
Senior Customer Success Manager
Boston, MA · On-site
$105K - $143K/yr
Summary: As a Sr. Customer Success Manager, you will be responsible for owning the relationship ... This is a full-time position based in Boston, MA, and requires on-site presence, with a hybrid ...
New
Senior Customer Success Manager
Boston, MA · On-site
$105K - $143K/yr
Summary: As a Sr. Customer Success Manager, you will be responsible for owning the relationship ... This is a full-time position based in Boston, MA, and requires on-site presence, with a hybrid ...
New
Senior Customer Success Manager
Florida, NY · On-site +1
Senior Customer Success Manager United States Role Overview: Shape and scale how Customer Success delivers impact by leading high-visibility programs that drive adoption, retention, and growth across ...
Senior Customer Success Manager
Florida, NY · On-site +1
Senior Customer Success Manager United States Role Overview: Shape and scale how Customer Success delivers impact by leading high-visibility programs that drive adoption, retention, and growth across ...
We're looking for a Senior Customer Success Manager to join our New York City or San Francisco offices and support a portfolio of Enterprise customers in North America. This is a high-ownership role ...
We're looking for a Senior Customer Success Manager to join our New York City or San Francisco offices and support a portfolio of Enterprise customers in North America. This is a high-ownership role ...
Senior Customer Success Manager United States Role Overview: Shape and scale how Customer Success delivers impact by leading high-visibility programs that drive adoption, retention, and growth across ...
Senior Customer Success Manager United States Role Overview: Shape and scale how Customer Success delivers impact by leading high-visibility programs that drive adoption, retention, and growth across ...
We're looking for a Senior Customer Success Manager to join our New York City or San Francisco offices and support a portfolio of Enterprise customers in North America. This is a high-ownership role ...
We're looking for a Senior Customer Success Manager to join our New York City or San Francisco offices and support a portfolio of Enterprise customers in North America. This is a high-ownership role ...
About the role As a Senior Customer Success Manager , you will lead the post-sale customer journey for a portfolio of our largest Enterprise customer, with a focus on driving measurable business ...
About the role As a Senior Customer Success Manager , you will lead the post-sale customer journey for a portfolio of our largest Enterprise customer, with a focus on driving measurable business ...
The Senior Customer Success Manager (Sr CSM) is responsible for building and maintaining strong relationships within assigned strategic accounts ensuring high levels of customer satisfaction and ...
The Senior Customer Success Manager (Sr CSM) is responsible for building and maintaining strong relationships within assigned strategic accounts ensuring high levels of customer satisfaction and ...
Senior Customer Success Managers are responsible for the post-sales success of a portfolio of customers. As a Sr. CSM, the employee is responsible for making the value of the solution visible to the ...
New
Senior Customer Success Managers are responsible for the post-sales success of a portfolio of customers. As a Sr. CSM, the employee is responsible for making the value of the solution visible to the ...
New
ABOUT THE JOB The primary focus of the Senior Customer Success Manager role is to drive strategic customer partnerships and maximize long-term customer value within GenLogs' largest and most complex ...
ABOUT THE JOB The primary focus of the Senior Customer Success Manager role is to drive strategic customer partnerships and maximize long-term customer value within GenLogs' largest and most complex ...
As a Senior Customer Success Manager, you will be responsible for ensuring that our B2B SaaS customers in the public sector are successful in achieving their desired outcomes and realizing the full ...
As a Senior Customer Success Manager, you will be responsible for ensuring that our B2B SaaS customers in the public sector are successful in achieving their desired outcomes and realizing the full ...
The Role As a Senior Customer Success Manager, you will serve as a strategic advisor and trusted partner to some of Leapwork's most important enterprise customers. You will own relationships across ...
The Role As a Senior Customer Success Manager, you will serve as a strategic advisor and trusted partner to some of Leapwork's most important enterprise customers. You will own relationships across ...
POSITION SUMMARY We're hiring a Senior Customer Success Manager to own a book of business with our enterprise retail clients. You'll be the primary post-sale relationship owner, responsible for ...
Quick apply
POSITION SUMMARY We're hiring a Senior Customer Success Manager to own a book of business with our enterprise retail clients. You'll be the primary post-sale relationship owner, responsible for ...
Job Type Full-time Description Primary Goal: GLOBO's Customer Account Management Team is tasked ... We are looking for an experienced Senior Customer Success Manager (CSM) with deep healthcare ...
Job Type Full-time Description Primary Goal: GLOBO's Customer Account Management Team is tasked ... We are looking for an experienced Senior Customer Success Manager (CSM) with deep healthcare ...
Sr. Customer Success Manager
Philadelphia, PA · On-site
$160K - $200K/yr
As a Cato Sr. Customer Success Manager , you will be a trusted advisor to our top customers from deployment and throughout their journey to renewal. In this role you will inspire and support customer ...
Quick apply
Sr. Customer Success Manager
Philadelphia, PA · On-site
$160K - $200K/yr
As a Cato Sr. Customer Success Manager , you will be a trusted advisor to our top customers from deployment and throughout their journey to renewal. In this role you will inspire and support customer ...
The Role As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You'll be responsible for maximizing customer ...
The Role As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You'll be responsible for maximizing customer ...
Full Time Senior Customer Success Manager information
See salary details
$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.6K
15% of jobs
The median wage is $75.3K / yr.
$71.6K - $81.4K
14% of jobs
$81.4K - $91.1K
14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
$91.1K - $100.9K
10% of jobs
$100.9K - $110.7K
10% of jobs
$110.7K - $120.5K
4% of jobs
$120.5K - $130.2K
2% of jobs
$130.2K - $140K
2% of jobs
$32.5K
$83.1K
$140K
How much do full time senior customer success manager jobs pay per year?
As of Aug 7, 2026, the average yearly pay for full time senior customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.
More about Full Time Senior Customer Success Manager jobs
What cities are hiring for Full Time Senior Customer Success Manager jobs? Cities with the most Full Time Senior Customer Success Manager job openings:
What are the most commonly searched types of Senior Customer Success Manager jobs? The most popular types of Senior Customer Success Manager jobs are:
What states have the most Full Time Senior Customer Success Manager jobs? States with the most job openings for Full Time Senior Customer Success Manager jobs include:
What job categories do people searching Full Time Senior Customer Success Manager jobs look for? The top searched job categories for Full Time Senior Customer Success Manager jobs are:
- Ehr Customer Success Manager
- Remote Senior Customer Success
- Full Time Customer Success
- Senior Customer Success Manager Edtech
- Customer Success Manager Remote
- Graduate Customer Success Manager
- Customer Success Manager Salary
- Shopify Customer Success Manager
- Account Success Manager
- Evening Customer Success Manager Edtech
Full-time
Posted 7 days ago
Job description
About the Role:
As the Senior Customer Success Manager, you are the "face of DataOne" in the United States. You serve as the primary strategic and technical point of contact for our major American clients (Hyperscalers, AI Labs, and Enterprise). Your mission is to ensure that our industrial AI infrastructures perfectly meet our clients' operational requirements. You bridge the gap between our clients' high-level business goals and our technical operations, ensuring long-term satisfaction, retention, and account growth.
Responsibilities:
• Strategic Partnership: Act as the trusted advisor for US-based clients, understanding their long-term AI strategy and aligning DataOne's infrastructure roadmap with their needs.
• Onboarding & Delivery Oversight: Supervise the transition from construction/deployment to operational phase, ensuring that technical specifications meet client expectations.
• Technical Advocacy: Translate complex technical challenges (power density, cooling efficiency, latency) into business-oriented updates for client leadership.
• Operational Excellence: Conduct Quarterly Business Reviews (QBRs) focusing on performance KPIs, sustainability metrics, and SLA adherence.
• Incident Management Lead: Serve as the executive point of escalation during critical infrastructure events, coordinating communication between our technical teams and the client.
• Voice of the Customer: Funnel US market requirements and client feedback back to our Engineering and Product teams to drive continuous improvement.
• Account Growth: Identify opportunities for capacity expansion or additional services within existing accounts.
Requirements
Requirements:
• Proven Experience: Minimum 7 years in Customer Success, Technical Account Management, or Project Management within the Data Center, Energy, or High Tech Industrial sectors.
• Industry Acumen: Deep understanding of mission-critical infrastructure (Power, Cooling, AI Compute stacks) and the American tech ecosystem.
• Executive Presence: Ability to command respect and build relationships at the C Suite level while remaining "hands-on" with technical teams on-site.
• Problem Solving: A track record of managing complex, high-stakes crises with a calm, data-driven, and result-oriented approach.
• Communication: Exceptional storytelling and presentation skills; ability to make technical complexity simple and compelling.
• Mindset: Proactive, "force de proposition," and comfortable working in a fast paced, international matrix environment.
• Languages: Full professional proficiency in English; French is a plus to facilitate coordination with Group Headquarters.
As the Senior Customer Success Manager, you are the "face of DataOne" in the United States. You serve as the primary strategic and technical point of contact for our major American clients (Hyperscalers, AI Labs, and Enterprise). Your mission is to ensure that our industrial AI infrastructures perfectly meet our clients' operational requirements. You bridge the gap between our clients' high-level business goals and our technical operations, ensuring long-term satisfaction, retention, and account growth.
Responsibilities:
• Strategic Partnership: Act as the trusted advisor for US-based clients, understanding their long-term AI strategy and aligning DataOne's infrastructure roadmap with their needs.
• Onboarding & Delivery Oversight: Supervise the transition from construction/deployment to operational phase, ensuring that technical specifications meet client expectations.
• Technical Advocacy: Translate complex technical challenges (power density, cooling efficiency, latency) into business-oriented updates for client leadership.
• Operational Excellence: Conduct Quarterly Business Reviews (QBRs) focusing on performance KPIs, sustainability metrics, and SLA adherence.
• Incident Management Lead: Serve as the executive point of escalation during critical infrastructure events, coordinating communication between our technical teams and the client.
• Voice of the Customer: Funnel US market requirements and client feedback back to our Engineering and Product teams to drive continuous improvement.
• Account Growth: Identify opportunities for capacity expansion or additional services within existing accounts.
Requirements
Requirements:
• Proven Experience: Minimum 7 years in Customer Success, Technical Account Management, or Project Management within the Data Center, Energy, or High Tech Industrial sectors.
• Industry Acumen: Deep understanding of mission-critical infrastructure (Power, Cooling, AI Compute stacks) and the American tech ecosystem.
• Executive Presence: Ability to command respect and build relationships at the C Suite level while remaining "hands-on" with technical teams on-site.
• Problem Solving: A track record of managing complex, high-stakes crises with a calm, data-driven, and result-oriented approach.
• Communication: Exceptional storytelling and presentation skills; ability to make technical complexity simple and compelling.
• Mindset: Proactive, "force de proposition," and comfortable working in a fast paced, international matrix environment.
• Languages: Full professional proficiency in English; French is a plus to facilitate coordination with Group Headquarters.