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Entry Level Customer Success Manager Jobs in Arizona

Lead Forensics

Customer Success Manager

Scottsdale, AZ · Hybrid

$100K/yr

Customer Success Manager Base salary up to $65,000, plus commission Location: Scottsdale, Arizona (Hybrid working - 3 days a week required in the Office. Remote working is not offered.) Lead ...

TRAPP TECHNOLOGY INC

Customer Success Manager

Phoenix, AZ · On-site +1

$60K/yr

The Customer Success Manager is responsible for cultivating and maintaining strong relationships with Trapp Technology and ArmorPoint customers. The position serves as the primary point of contact ...

Trapp Technology

Customer Success Manager

Phoenix, AZ · On-site

The Customer Success Manager is responsible for cultivating and maintaining strong relationships with Trapp Technology and ArmorPoint customers. The position serves as the primary point of contact ...

SHI GmbH

Customer Success Manager - VMware

Phoenix, AZ · On-site

Job Summary The Customer Success Manager - VMware is responsible for onboarding customers, guiding them through their product or service lifecycle, and ensuring retention and growth through strategic ...

New

LocalWork

Customer Success Specialist

Chandler, AZ · On-site

$55K - $70K/yr

Proven experience in a customer success, account management, or similar client-facing role. * Strong knowledge of customer success processes and CRM software, with preference given to candidates with ...

Cohere Beauty

Customer Success Coordinator

Phoenix, AZ · On-site

$17.75 - $23.25/hr

Customer Success Coordinator The Customer Success Coordinator provides administrative and ... This is an entry-level opportunity to gain exposure to beauty manufacturing, project management ...

Fullbay

Customer Success Associate

Phoenix, AZ · On-site

Customer Success Associate (CSA) About Us At Fullbay, our mission is simple - to create safer roads ... Strategically manage retention outcomes across a pooled portfolio of small to mid-size customers ...

Fullbay

Customer Success Associate

Phoenix, AZ · On-site

$55K - $66K/yr

Customer Success Associate (CSA) About Us At Fullbay, our mission is simple - to create safer roads ... Strategically manage retention outcomes across a pooled portfolio of small to mid-size customers ...

Fullbay

Customer Success Associate

Phoenix, AZ

Customer Success Associate (CSA) About Us At Fullbay, our mission is simple -- to create safer ... Strategically manage retention outcomes across a pooled portfolio of small to mid-size customers ...

Fullbay

Customer Success Associate

Phoenix, AZ · On-site

Customer Success Associate (CSA) About Us At Fullbay, our mission is simple - to create safer roads ... Strategically manage retention outcomes across a pooled portfolio of small to mid-size customers ...

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All JobsCustomer Success JobsEntry Level Customer Success Manager JobsEntry Level Customer Success Manager Jobs in Arizona

Entry Level Customer Success Manager information

See Arizona salary details

$30.3K

$77.4K

$130.5K

How much do entry level customer success manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for entry level customer success manager in Arizona is $77,406.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,400.00 and $92,300.00 per year, depending on experience, location, and employer.

What are some common challenges entry level customer success managers face when starting out, and how can they overcome them?

Entry Level Customer Success Managers often face challenges such as learning to manage multiple client accounts, understanding diverse customer needs, and navigating internal processes. Building strong relationships with both customers and cross-functional teams is key to success. New managers can overcome these challenges by proactively seeking mentorship, utilizing available customer success tools, and regularly communicating with both clients and internal stakeholders. Developing strong organizational and time management skills also helps in balancing the workload and ensuring customer satisfaction.

What is an entry level customer success manager?

An Entry Level Customer Success Manager is a professional who helps new and existing customers get the most value from a company's products or services. They typically handle onboarding, answer customer questions, and provide ongoing support to ensure customer satisfaction. Their goal is to build strong relationships with clients, address issues promptly, and help customers achieve their desired outcomes. This entry-level role is a great starting point for those interested in customer service and relationship management, often providing training and career growth opportunities.

What is the difference between Entry Level Customer Success Manager vs Customer Support Specialist?

AspectEntry Level Customer Success ManagerCustomer Support Specialist
Required CredentialsBachelor's degree often preferred; some certifications in customer success or CRM toolsHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentProactive engagement with clients, managing accounts, and ensuring satisfactionReactive support, troubleshooting, and resolving customer issues
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on customer retentionCommon across retail, telecom, and tech sectors for technical support roles

While both roles involve customer interaction, an Entry Level Customer Success Manager focuses on proactive account management and customer retention, whereas a Customer Support Specialist primarily handles reactive troubleshooting and issue resolution. The CSM role often requires a broader understanding of customer needs and strategic engagement, making it more relationship-oriented.

What are the key skills and qualifications needed to thrive as an entry level customer success manager?

To thrive as an Entry Level Customer Success Manager, you need a foundation in customer relationship management, problem-solving, and a bachelor's degree in business or a related field is often preferred. Familiarity with CRM software like Salesforce or HubSpot and basic data analysis tools is typically required. Strong communication, active listening, and a proactive approach to customer needs set standout candidates apart. These skills are crucial to building client trust, ensuring customer satisfaction, and driving long-term business growth.

How to become an entry level customer success manager with no experience?

To become an entry-level customer success manager, focus on developing strong communication and problem-solving skills, and gain familiarity with customer relationship management (CRM) tools. Relevant experience can be gained through internships, volunteering, or entry-level roles in customer service, and obtaining certifications like Customer Success Manager (CSM) can enhance your qualifications.
What are the most commonly searched types of Customer Success Manager jobs in Arizona? The most popular types of Customer Success Manager jobs in Arizona are:
What are popular job titles related to Entry Level Customer Success Manager jobs in Arizona? For Entry Level Customer Success Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Success Manager jobs in Arizona look for? The top searched job categories for Entry Level Customer Success Manager jobs in Arizona are:
What cities in Arizona are hiring for Entry Level Customer Success Manager jobs? Cities in Arizona with the most Entry Level Customer Success Manager job openings:
Entry Level Customer Success Manager jobs near you
Infographic showing various Entry Level Customer Success Manager job openings in Arizona as of July 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Hybrid job distribution, with an average salary of $77,406 per year, or $37.2 per hour.

Customer Success Manager

Lead Forensics

Scottsdale, AZ • Hybrid

$100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Customer Success Manager
Base salary up to $65,000, plus commission

Location: Scottsdale, Arizona
(Hybrid working - 3 days a week required in the Office. Remote working is not offered.)

Lead Forensics is a dynamic and innovative SaaS company that is revolutionizing the industry. Our software enables us to identify the businesses who have visited our clients’ websites to helps them convert these passive visitors into actionable leads. We pride ourselves on our cutting-edge technology and dedication to delivering exceptional value to our customers. As we continue to grow, we are looking for motivated and customer focused Customer Success Managers to join our team and play a key role in driving client retention.

We can offer you structured career progression with the opportunity to promote every 6 months, with a $5,000 salary increase at each stage, based on performance.

Typical earnings (including base and commission) for CSMs can exceed:

  • First year: $80,000–$85,000

  • Second year: $90,000–$95,000

  • Third year and beyond: $100,000+

A little about the role, you will be;

  • Building and maintaining client relationships

  • Providing support and assistance throughout the contract lifetime

  • Identifying further use cases to increase value and liaise regularly to develop strategies

  • Contributing to revenue growth by upselling/uplifting client contracts

  • Hosting online meetings with various stakeholders to review the progress of their desired outcomes

  • Identifying, qualifying, and resolving customer issues including working with internal departments, (Support/Product) if required

  • Negotiating contract renewals and expansion proposals

  • Working towards weekly KPI’s and monthly targets; both individually and as a team.

A little about you:

  • Sales/Account Management or Customer Success background

  • Experience in using CRM systems

  • Previous experience with interacting with Director Level individuals

  • Intermediate to advanced Microsoft Office skills (Word, Excel, PowerPoint and Outlook)

  • Great Communications skills

  • Strategic thinker with problems solving skills

  • Strong negotiating skills

  • Previously worked towards targets and KPI’s

Why Lead Forensics?

  • Receive full benefits; Medical, Dental, Vision, Life Insurance, 401k, and access to the Employee Assistance Program

  • 20 PTO days, 9 public holidays and your birthday off as standard!

  • Incentive trips abroad for top performers every quarter (recent destinations include Aruba, Barbados and Vegas!)

  • Give back to the wider community with 2 paid volunteer days, as well as company planned fundraisers and volunteer events

  • Social team nights out including; Diamondbacks games, Wine & Paint nights, Kickball Leagues, etc.

 

#accountmanagement #saas #customersuccess #clientsuccess #salesengineer #zr

Company Description

Lead Forensics is the world's #1 B2B website visitor identification software, based in the UK and the US.