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Entry Level Customer Success Manager Jobs in Arizona

Sendoso

Customer Success Associate

Phoenix, AZ · On-site +1

The Customer Success Associate is the trusted advisor to our customers. You will focus on ... Partner with Account Managers to build growth strategies for your book of business and work with ...

Sendoso

Customer Success Associate

Phoenix, AZ · On-site +1

The Customer Success Associate is the trusted advisor to our customers. You will focus on ... Partner with Account Managers to build growth strategies for your book of business and work with ...

Sendoso

Customer Success Associate

Phoenix, AZ · On-site

The Customer Success Associate is the trusted advisor to our customers. You will focus on ... Partner with Account Managers to build growth strategies for your book of business and work with ...

Flare

Client Success Manager (Hybrid)

Scottsdale, AZ · On-site

As a Customer Success Manager at Flare, you'll be the strategic driver of client experience and case progression -- leading clients through family law matters and ensuring cases move smoothly and ...

Flare

Client Success Manager (Hybrid)

Scottsdale, AZ · On-site +1

As a Customer Success Manager at Flare, you'll be the strategic driver of client experience and case progression - leading clients through family law matters and ensuring cases move smoothly and ...

Luxury Presence

Client Success Manager II

Phoenix, AZ · Hybrid

$75K - $100K/yr

... a customer's entire journey from sales to renewal. Your First Mission: To guide the build and ... Custom Success, Account Management, or related role * Working knowledge of SEO, Social, Content and ...

Luxury Presence

Client Success Manager II

Phoenix, AZ · Hybrid

$75K - $100K/yr

... a customer's entire journey from sales to renewal. Your First Mission: To guide the build and ... Custom Success, Account Management, or related role * Working knowledge of SEO, Social, Content and ...

4 Over llc

Customer Success Rep I

Phoenix, AZ · On-site

$18 - $19/hr

The Customer Success Representative (CSR) plays a key role in delivering exceptional support and ... Holding oneself accountable for managing workloads, handling responsibilities, and maintaining ...

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All JobsCustomer Success JobsEntry Level Customer Success Manager JobsEntry Level Customer Success Manager Jobs in Arizona

Entry Level Customer Success Manager information

See Arizona salary details

$30.3K

$77.4K

$130.5K

How much do entry level customer success manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for entry level customer success manager in Arizona is $77,406.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,400.00 and $92,300.00 per year, depending on experience, location, and employer.

What are some common challenges entry level customer success managers face when starting out, and how can they overcome them?

Entry Level Customer Success Managers often face challenges such as learning to manage multiple client accounts, understanding diverse customer needs, and navigating internal processes. Building strong relationships with both customers and cross-functional teams is key to success. New managers can overcome these challenges by proactively seeking mentorship, utilizing available customer success tools, and regularly communicating with both clients and internal stakeholders. Developing strong organizational and time management skills also helps in balancing the workload and ensuring customer satisfaction.

What is an entry level customer success manager?

An Entry Level Customer Success Manager is a professional who helps new and existing customers get the most value from a company's products or services. They typically handle onboarding, answer customer questions, and provide ongoing support to ensure customer satisfaction. Their goal is to build strong relationships with clients, address issues promptly, and help customers achieve their desired outcomes. This entry-level role is a great starting point for those interested in customer service and relationship management, often providing training and career growth opportunities.

What is the difference between Entry Level Customer Success Manager vs Customer Support Specialist?

AspectEntry Level Customer Success ManagerCustomer Support Specialist
Required CredentialsBachelor's degree often preferred; some certifications in customer success or CRM toolsHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentProactive engagement with clients, managing accounts, and ensuring satisfactionReactive support, troubleshooting, and resolving customer issues
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on customer retentionCommon across retail, telecom, and tech sectors for technical support roles

While both roles involve customer interaction, an Entry Level Customer Success Manager focuses on proactive account management and customer retention, whereas a Customer Support Specialist primarily handles reactive troubleshooting and issue resolution. The CSM role often requires a broader understanding of customer needs and strategic engagement, making it more relationship-oriented.

What are the key skills and qualifications needed to thrive as an entry level customer success manager?

To thrive as an Entry Level Customer Success Manager, you need a foundation in customer relationship management, problem-solving, and a bachelor's degree in business or a related field is often preferred. Familiarity with CRM software like Salesforce or HubSpot and basic data analysis tools is typically required. Strong communication, active listening, and a proactive approach to customer needs set standout candidates apart. These skills are crucial to building client trust, ensuring customer satisfaction, and driving long-term business growth.

How to become an entry level customer success manager with no experience?

To become an entry-level customer success manager, focus on developing strong communication and problem-solving skills, and gain familiarity with customer relationship management (CRM) tools. Relevant experience can be gained through internships, volunteering, or entry-level roles in customer service, and obtaining certifications like Customer Success Manager (CSM) can enhance your qualifications.
What are the most commonly searched types of Customer Success Manager jobs in Arizona? The most popular types of Customer Success Manager jobs in Arizona are:
What are popular job titles related to Entry Level Customer Success Manager jobs in Arizona? For Entry Level Customer Success Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Success Manager jobs in Arizona look for? The top searched job categories for Entry Level Customer Success Manager jobs in Arizona are:
What cities in Arizona are hiring for Entry Level Customer Success Manager jobs? Cities in Arizona with the most Entry Level Customer Success Manager job openings:
Entry Level Customer Success Manager jobs near you
Infographic showing various Entry Level Customer Success Manager job openings in Arizona as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Hybrid job distribution, with an average salary of $77,406 per year, or $37.2 per hour.

Customer Success Associate

Sendoso

Phoenix, AZ • On-site, Remote

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

About Your Role:
The Customer Success Associate is the trusted advisor to our customers. You will focus on relationship building, proactive outreach and driving value and strategic conversations with our SMB and Mid-Market customers. These activities will in turn promote overall customer satisfaction, product adoption, retention, renewals, and spend through the platform. The ideal candidate has a history of success driving value based conversations and consulting with customers on strategic approaches to leveraging SaaS products.
What You'll Do:
  • Provide industry and platform expertise to help customers derive valuable insights from our product
  • Advise customers on best practices in order to drive maximum value and ROI from the platform
  • Partner with Account Managers to build growth strategies for your book of business and work with them to secure successful renewals and expansions
  • Empower customers to connect their goals and challenges with Sendoso's offerings
  • Build trusted relationships with key stakeholders within customer organizations to drive adoption, ensure renewals, and create new revenue opportunities
  • Develop customized success plans that both accelerate adoption and provide the customer with a path to achieve their desired outcomes with Sendoso
  • Take ownership of new accounts and manage their onboarding in conjunction with the Onboarding Team
  • Leverage data to develop communication strategies driving the greatest impact at scale
  • Lead online webinars, consultations, and one-on-one demos to educate customers on the features of our product
  • Project manage the customer journey using internal and external resources as needed
  • Run a high-touch process with customers to ensure that they're realizing the full potential of Sendoso's platform
  • Build, own, and execute client success and engagement plans
  • Leverage Customer Success technology tools (PlanHat, Salesforce, Tableau, etc.) to understand customer health and run plays to mitigate risk and churn.

What You'll Bring:
  • 1-2 years working in a B2B SaaS environment, Martech industry experience a plus
  • Ability to interact and collaborate with key stakeholders within customer organizations at the Champion and decision-making level
  • Excellent interpersonal skills, with the ability to communicate efficiently with individuals at all levels
  • A track record of meeting or exceeding performance and retention goals
  • Experience with Salesforce
  • Project management experience is a plus

How you work:
  • You thrive in a fast-paced environment, where you prioritize quickly and leverage resources within the organization.
  • You are intrinsically motivated to educate yourself on the latest industry trends and market research, positioning yourself as our customers go-to person and subject matter expert.

How we work:
  • We work sustainable working hours
  • We offer "take what you need" PTO, and have a genuine, supportive culture around work life balance and boundaries.
  • We are consistently building, refining and automating processes to aid our work; we encourage each team member to propose and adopt new technologies, frameworks, and processes that make us more effective as an organization
  • Some of us work near or in corporate offices (pandemic permitting) but many of us work remotely full time. You are empowered to choose the environment that maximizes your happiness, engagement and ability to reach our shared goals
  • We provide comprehensive benefits to reward and support our employees

What We Believe:
  • One Team - Everyone belongs here, and whether it's your first day or you're the CEO, your voice and ideas matter to us. By embracing the "One Team* core value, we can harness the power of collaboration to drive innovation, overcome challenges, and achieve outstanding results.
  • Fuel Potential - Providing individuals with the necessary tools, resources, and support to enable their success and uplift their potential. We empower our team and lift them to higher levels of achievement, both personal and professional.
  • Real Connections - It's a cluttered, digital world out there, but our connections are real. Personal connections matter, and we want to build real connections with our peers and customers.
  • Unboxed Thinking - We encourage our team to think creatively and approach challenges from fresh perspectives. We believe that by encouraging and supporting diverse ideas, we can uncover innovative/groundbreaking solutions and deliver an exceptional product and experience.
  • Customer Centric - We understand that our success depends on our customers' success, and we are dedicated to giving every customer that wow moment at every touchpoint. At the end of the day, our customers' satisfaction and happiness are our ultimate measures of success.

What You'll Love:
  • Comprehensive Medical Plans plans - we've got you covered!
  • Take-What-You-Need Time Off
  • LSA (Lifestyle Spending Account) with Compt
  • 401K Plan
  • FSA Plan
  • Free General Medical & Mental Health care via Healthjoy
  • Volunteer Time Off
  • Birthday Time Off
  • Generous parental leave benefits for both birthing and non-birthing parents
  • Access to Employee Assistance Programs (EAPs)
  • Financial wellness benefits through Morgan Stanley
  • Remote work environment

Who We Are:
Sendoso is where you go to build something bigger than yourself. We're a venture-backed company with multiple revenue streams, more than 500 customers and 15,000 active users, and tens of millions of dollars of funding. Our company is on an unprecedented growth trajectory and we're looking for people who want to do great things.
Ranked #1 on software review sites like G2, Sendoso helps companies stand out by giving them meaningful, new ways to engage with their buyers and customers. Our award-winning Sending Platform connects online and offline experiences via cloud software, automation, and real-world logistics a feat that few companies have achieved.
And we believe that relationships matter, so we're on a mission to create more human connections in a digital world. If you're ready to seize tremendous opportunity, take ownership, and do meaningful work that moves the needle, you're in the right place.
Sendoso is an equal opportunity employer: we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
By submitting your application, you agree that Sendoso may collect your personal data for recruiting, global organization planning, and related purposes.

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