Scottsdale, AZ · On-site
$100K/yr
Customer Success Manager Base salary up to $65,000, plus commission Location: Scottsdale, Arizona (Hybrid working - 3 days a week required in the Office. Remote working is not offered.) Lead ...
Quick apply
Scottsdale, AZ · On-site
$100K/yr
Customer Success Manager Base salary up to $65,000, plus commission Location: Scottsdale, Arizona (Hybrid working - 3 days a week required in the Office. Remote working is not offered.) Lead ...
Scottsdale, AZ · Hybrid
$100K/yr
Customer Success Manager Base salary up to $65,000, plus commission Location: Scottsdale, Arizona (Hybrid working - 3 days a week required in the Office. Remote working is not offered.) Lead ...
Quick apply
Scottsdale, AZ · Hybrid
$100K/yr
Customer Success Manager Base salary up to $65,000, plus commission Location: Scottsdale, Arizona (Hybrid working - 3 days a week required in the Office. Remote working is not offered.) Lead ...
Phoenix, AZ · Remote
Customer Success Manager Location: Remote (required to live in one of the following states: AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success ...
Quick apply
Phoenix, AZ · Remote
Customer Success Manager Location: Remote (required to live in one of the following states: AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success ...
Phoenix, AZ · On-site
Customer Success Manager The Customer Success Manager (CSM) owns the post-sales operational relationship for an assigned portfolio of strategic Apriva accounts -- ISOs, ISVs, resellers, and ...
Phoenix, AZ · On-site
Customer Success Manager The Customer Success Manager (CSM) owns the post-sales operational relationship for an assigned portfolio of strategic Apriva accounts -- ISOs, ISVs, resellers, and ...
Phoenix, AZ · On-site
Customer Success Manager The Cohere Beauty Customer Success Manager supports the execution of customer product development programs, partnering closely with Department Leads and cross-functional ...
Phoenix, AZ · On-site
Customer Success Manager The Cohere Beauty Customer Success Manager supports the execution of customer product development programs, partnering closely with Department Leads and cross-functional ...
Chandler, AZ · On-site
Customer Success Manager Location: Chandler, AZ (In-Office) About Soraban Soraban helps accounting firms work smarter by combining automation, AI-powered workflows, and modern tools into one platform.
Chandler, AZ · On-site
Customer Success Manager Location: Chandler, AZ (In-Office) About Soraban Soraban helps accounting firms work smarter by combining automation, AI-powered workflows, and modern tools into one platform.
Gilbert, AZ · On-site
$70K - $85K/yr
Why This Role Matters We are seeking an accomplished Customer Success Manager with proven success working with customers through a strategic lens. You think critically to drive adoption, retain, and ...
Quick apply
Gilbert, AZ · On-site
$70K - $85K/yr
Why This Role Matters We are seeking an accomplished Customer Success Manager with proven success working with customers through a strategic lens. You think critically to drive adoption, retain, and ...
Buckeye, AZ · On-site
Customer Success Managers (CSM) are the frontline for all Clayton Home Building Group, building trusted business partnerships between our customers and our Home Building and Supply Facilities to ...
Buckeye, AZ · On-site
Customer Success Managers (CSM) are the frontline for all Clayton Home Building Group, building trusted business partnerships between our customers and our Home Building and Supply Facilities to ...
Buckeye, AZ · On-site
Customer Success Managers (CSM) are the frontline for all Clayton Home Building Group, building trusted business partnerships between our customers and our Home Building and Supply Facilities to ...
Buckeye, AZ · On-site
Customer Success Managers (CSM) are the frontline for all Clayton Home Building Group, building trusted business partnerships between our customers and our Home Building and Supply Facilities to ...
Position Overview The Senior Customer Success Manager is a strategic, client-facing role responsible for protecting customer retention, driving successful renewals, and ensuring customers realize ...
Position Overview The Senior Customer Success Manager is a strategic, client-facing role responsible for protecting customer retention, driving successful renewals, and ensuring customers realize ...
Phoenix, AZ · On-site
The Cohere Beauty Customer Success Manager (CSM) supports the execution of customer product development programs, partnering closely with Department Leads and cross-functional teams to deliver ...
Quick apply
Phoenix, AZ · On-site
The Cohere Beauty Customer Success Manager (CSM) supports the execution of customer product development programs, partnering closely with Department Leads and cross-functional teams to deliver ...
Phoenix, AZ · On-site
$70K - $80K/yr
Using Gainsight and analytics, you'll build success plans aligned to customer goals, manage health and risk, and partner with Account Management to support renewals and expansion. You'll serve as the ...
New
Phoenix, AZ · On-site
$70K - $80K/yr
Using Gainsight and analytics, you'll build success plans aligned to customer goals, manage health and risk, and partner with Account Management to support renewals and expansion. You'll serve as the ...
New
The Customer Success Manager is responsible for cultivating and maintaining strong relationships with Trapp Technology and ArmorPoint customers. The position serves as the primary point of contact ...
The Customer Success Manager is responsible for cultivating and maintaining strong relationships with Trapp Technology and ArmorPoint customers. The position serves as the primary point of contact ...
Phoenix, AZ · On-site +1
$60K/yr
The Customer Success Manager is responsible for cultivating and maintaining strong relationships with Trapp Technology and ArmorPoint customers. The position serves as the primary point of contact ...
Phoenix, AZ · On-site +1
$60K/yr
The Customer Success Manager is responsible for cultivating and maintaining strong relationships with Trapp Technology and ArmorPoint customers. The position serves as the primary point of contact ...
Job Summary The Customer Success Manager - VMware is responsible for onboarding customers, guiding them through their product or service lifecycle, and ensuring retention and growth through strategic ...
Job Summary The Customer Success Manager - VMware is responsible for onboarding customers, guiding them through their product or service lifecycle, and ensuring retention and growth through strategic ...
Sr. Customer Success Manager - Merchants At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle ® , Paze℠, and so much ...
Sr. Customer Success Manager - Merchants At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle ® , Paze℠, and so much ...
For more information, visit www.enterprisedb.com As EDB Principal Customer Success Manager (CSM), you will be at the forefront of our customer-centric strategy, ensuring our customers are achieving ...
For more information, visit www.enterprisedb.com As EDB Principal Customer Success Manager (CSM), you will be at the forefront of our customer-centric strategy, ensuring our customers are achieving ...
Senior/Principal Customer Success Manager Job ID 2026-8869 Category Services Job Location US- Overview We are seeking our new Senior/Principal Customer Success Manager to join the Axway team! The ...
Senior/Principal Customer Success Manager Job ID 2026-8869 Category Services Job Location US- Overview We are seeking our new Senior/Principal Customer Success Manager to join the Axway team! The ...
Senior/Principal Customer Success Manager Job ID 2026-8869 Category Services Job Location US- Overview We are seeking our new Senior/Principal Customer Success Manager to join the Axway team! The ...
Senior/Principal Customer Success Manager Job ID 2026-8869 Category Services Job Location US- Overview We are seeking our new Senior/Principal Customer Success Manager to join the Axway team! The ...
We help customers deliver scalable, consistent, and localized hiring experiences across corporate, regional, franchisee, and location-level teams About the Role As a Client Success Manager on the ...
We help customers deliver scalable, consistent, and localized hiring experiences across corporate, regional, franchisee, and location-level teams About the Role As a Client Success Manager on the ...
A typical day for a Customer Success Manager in Edtech involves onboarding new users, conducting training sessions or webinars, and responding to customer inquiries or concerns. You’ll proactively check in with schools, educators, or administrators to ensure they are successfully adopting the platform, while also monitoring usage data to identify opportunities for improvement. Collaboration with product, sales, and technical support teams is common, as you’ll help relay user feedback or escalate complex issues. This role is dynamic and combines client-facing work with strategic problem-solving to drive user satisfaction and platform engagement.
A Customer Success Manager (CSM) in Edtech ensures that schools, educators, or institutions maximize the value of the company's educational technology products. They build strong relationships with clients, provide onboarding and training, address concerns, and help drive product adoption. The role involves proactive support, usage monitoring, and collaborating with internal teams to enhance customer satisfaction. Ultimately, their goal is to ensure long-term customer retention and success with the platform.
To thrive as a Customer Success Manager Edtech, you typically need experience in customer relationship management, education technology platforms, and a bachelor’s degree in a relevant field such as education, business, or communications. Familiarity with CRM software (like Salesforce or HubSpot), learning management systems (LMS), and analytics tools is often required. Excellent problem-solving, communication, and interpersonal skills help you build trust with clients and guide them toward success. These capabilities ensure you can help educational institutions or users maximize their value from the platform, leading to greater satisfaction and retention.
$100K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 17 days ago
Customer Success Manager
Base salary up to $65,000, plus commission
Location: Scottsdale, Arizona
(Hybrid working - 3 days a week required in the Office. Remote working is not offered.)
Lead Forensics is a dynamic and innovative SaaS company that is revolutionizing the industry. Our software enables us to identify the businesses who have visited our clients’ websites to helps them convert these passive visitors into actionable leads. We pride ourselves on our cutting-edge technology and dedication to delivering exceptional value to our customers. As we continue to grow, we are looking for motivated and customer focused Customer Success Managers to join our team and play a key role in driving client retention.
We can offer you structured career progression with the opportunity to promote every 6 months, with a $5,000 salary increase at each stage, based on performance.
Typical earnings (including base and commission) for CSMs can exceed:
First year: $80,000–$85,000
Second year: $90,000–$95,000
Third year and beyond: $100,000+
A little about the role, you will be;
Building and maintaining client relationships
Providing support and assistance throughout the contract lifetime
Identifying further use cases to increase value and liaise regularly to develop strategies
Contributing to revenue growth by upselling/uplifting client contracts
Hosting online meetings with various stakeholders to review the progress of their desired outcomes
Identifying, qualifying, and resolving customer issues including working with internal departments, (Support/Product) if required
Negotiating contract renewals and expansion proposals
Working towards weekly KPI’s and monthly targets; both individually and as a team.
A little about you:
Sales/Account Management or Customer Success background
Experience in using CRM systems
Previous experience with interacting with Director Level individuals
Intermediate to advanced Microsoft Office skills (Word, Excel, PowerPoint and Outlook)
Great Communications skills
Strategic thinker with problems solving skills
Strong negotiating skills
Previously worked towards targets and KPI’s
Why Lead Forensics?
Receive full benefits; Medical, Dental, Vision, Life Insurance, 401k, and access to the Employee Assistance Program
20 PTO days, 9 public holidays and your birthday off as standard!
Incentive trips abroad for top performers every quarter (recent destinations include Aruba, Barbados and Vegas!)
Give back to the wider community with 2 paid volunteer days, as well as company planned fundraisers and volunteer events
Social team nights out including; Diamondbacks games, Wine & Paint nights, Kickball Leagues, etc.
#accountmanagement #saas #customersuccess #clientsuccess #salesengineer #zr
