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Entry Level Customer Success Manager Jobs (NOW HIRING)

Sync1 Systems

Customer Success Manager

Austin, TX · On-site

Customer Success Manager About Sync1 Systems Sync1 Systems is a CUSO based in Austin, TX focused on delivering top-tier service through our Loan Origination System. We partner with credit unions ...

Island Company

Customer Success Manager

Dallas, TX

Customer Success Manager What if the enterprise had complete control over the browser? What would it mean for security, for productivity, for work itself? Introducing Island, the Enterprise Browser ...

Education Week

Customer Success Manager

Bethesda, MD · Hybrid

$56K - $63K/yr

Customer Success Manager Education Week, a nonprofit, K-12 news organization, is seeking a Customer Success Manager to join its marketing and content sales team. Job Summary The Customer Success ...

Integral Ad Science

Customer Success Manager

Manhattan, NY · On-site

$69K - $118K/yr

Customer Success Manager, Enterprise Accounts The Customer Success Manager, Enterprise Accounts will support the Customer Success team to provide exceptional service and value realization to our ...

New

IntelliSPEC

Customer Success Manager

Shenandoah, TX · On-site

$65K - $80K/yr

Customer Success Manager - intelliSPEC About the Role We're looking for a Customer Success Manager to own and grow relationships with our small to mid-market customers. In this role, you'll drive ...

MealSuite

Customer Success Manager

Dallas, TX · On-site

$78K - $94K/yr

About the Role The role of a Customer Success Manager is vital to MealSuite's long-term vision and profitability. We will not succeed unless our customers realize value from our products and services ...

New

Stukent

Customer Success Manager

Idaho Falls, ID · On-site

Because Customer Success Managers are the primary customer interface, an extra measure of determination is required to ensure customer care. By doing this, the CSM cultivates relationships that drive ...

New

PK Companies Group

Customer Success Manager

Spring, TX · On-site

$65K - $80K/yr

Customer Success Manager - intelliSPEC About the Role We're looking for a Customer Success Manager to own and grow relationships with our small to mid‑market customers. In this role, you'll drive ...

DataAnnotation

Customer Success Manager

California, MO · Remote

$20/hr

Join us as a Customer Success Manager at DataAnnotationWe are seeking a Customer Success Manager to join our team to train AI models. The successful candidate will measure the progress of these AI ...

DataAnnotation

Customer Success Manager

Brooklyn, NY · Remote

$20/hr

Join to apply for the Customer Success Manager role at DataAnnotation We are looking for a Customer Success Manager to join our team to train AI models. You will measure the progress of these AI ...

DataAnnotation

Customer Success Manager

Manhattan, NY · Remote

$20/hr

Join to apply for the Customer Success Manager role at DataAnnotation . We are looking for a Customer Success Manager to join our team to train AI models. You will measure the progress of these AI ...

JWX

Customer Success Manager

Cary, NC

Customer Success Manager Macedonia We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender ...

New

Qwilr

Customer Success Manager

Denver, CO · On-site

$85K/yr

Your Mission As a Customer Success Manager, you'll make sure our customers are getting maximum value from Qwilr. You'll manage a dedicated portfolio of accounts and deliver superior service across ...

DataAnnotation

Customer Success Manager

Santa Fe, NM · Remote

$20/hr

Customer Success Manager - DataAnnotation We are looking for a Customer Success Manager to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic ...

PerformYard

Customer Success Manager

Arlington, VA · Remote

As a PerformYard Customer Success Manager (CSM), You will work to build long-lasting relationships with our customers founded on successful adoption and ongoing usage of our leading software product.

IntelliSPEC

Customer Success Manager

Shenandoah, TX · On-site

$65K - $80K/yr

Customer Success Manager - intelliSPEC About the Role We're looking for a Customer Success Manager to own and grow relationships with our small to mid-market customers. In this role, you'll drive ...

Ritual Capital

Customer Success Manager

Manhattan, NY · On-site

Customer Success Manager PointOne is reinventing how law firms operate. We build infrastructure for the legal industry, powering timekeeping and billing systems used by law firms and government ...

Luminance

Customer Success Manager

New York, NY · On-site

We are looking for a Customer Success Manager to help customers successfully adopt and maximize value from Luminance's enterprise LegalTech platform. This role is ideal for someone who enjoys working ...

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Entry Level Customer Success Manager information

See salary details

$32.5K

$83.1K

$140K

How much do entry level customer success manager jobs pay per year?

As of Jun 5, 2026, the average yearly pay for entry level customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What are some common challenges Entry Level Customer Success Managers face when starting out, and how can they overcome them?

Entry Level Customer Success Managers often face challenges such as learning to manage multiple client accounts, understanding diverse customer needs, and navigating internal processes. Building strong relationships with both customers and cross-functional teams is key to success. New managers can overcome these challenges by proactively seeking mentorship, utilizing available customer success tools, and regularly communicating with both clients and internal stakeholders. Developing strong organizational and time management skills also helps in balancing the workload and ensuring customer satisfaction.

What is an Entry Level Customer Success Manager?

An Entry Level Customer Success Manager is a professional who helps new and existing customers get the most value from a company's products or services. They typically handle onboarding, answer customer questions, and provide ongoing support to ensure customer satisfaction. Their goal is to build strong relationships with clients, address issues promptly, and help customers achieve their desired outcomes. This entry-level role is a great starting point for those interested in customer service and relationship management, often providing training and career growth opportunities.

What is the difference between Entry Level Customer Success Manager vs Customer Support Specialist?

AspectEntry Level Customer Success ManagerCustomer Support Specialist
Required CredentialsBachelor's degree often preferred; some certifications in customer success or CRM toolsHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentProactive engagement with clients, managing accounts, and ensuring satisfactionReactive support, troubleshooting, and resolving customer issues
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on customer retentionCommon across retail, telecom, and tech sectors for technical support roles

While both roles involve customer interaction, an Entry Level Customer Success Manager focuses on proactive account management and customer retention, whereas a Customer Support Specialist primarily handles reactive troubleshooting and issue resolution. The CSM role often requires a broader understanding of customer needs and strategic engagement, making it more relationship-oriented.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Success Manager, and why are they important?

To thrive as an Entry Level Customer Success Manager, you need a foundation in customer relationship management, problem-solving, and a bachelor's degree in business or a related field is often preferred. Familiarity with CRM software like Salesforce or HubSpot and basic data analysis tools is typically required. Strong communication, active listening, and a proactive approach to customer needs set standout candidates apart. These skills are crucial to building client trust, ensuring customer satisfaction, and driving long-term business growth.
More about Entry Level Customer Success Manager jobs
What cities are hiring for Entry Level Customer Success Manager jobs? Cities with the most Entry Level Customer Success Manager job openings:
What are the most commonly searched types of Customer Success Manager jobs? The most popular types of Customer Success Manager jobs are:
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What job categories do people searching Entry Level Customer Success Manager jobs look for? The top searched job categories for Entry Level Customer Success Manager jobs are:
Entry Level Customer Success Manager jobs near you
Infographic showing various Entry Level Customer Success Manager job openings in the United States as of May 2026, with employment types broken down into 36% Full Time, 59% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.
Customer Success Manager

Customer Success Manager

Sync1 Systems

Austin, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

Customer Success Manager


About Sync1 Systems

Sync1 Systems is a CUSO based in Austin, TX focused on delivering top-tier service through our Loan Origination System. We partner with credit unions across the country to power their lending programs, and our Customer Success team is at the heart of those relationships.


About the Role

We are looking for a dedicated and personable Customer Success Manager to join our team. In this role, you will serve as the primary point of contact for a portfolio of credit union lenders - acting as a trusted advisor, relationship manager, and internal advocate. The ideal candidate has a passion for helping others, a knack for building meaningful lender relationships, and the ability to deliver exceptional service grounded in deep product knowledge.


Role & Responsibilities

  • Own a portfolio of credit union accounts, serving as the primary relationship contact and day-to-day liaison.
  • Build and maintain strong, long-term relationships with lenders through consistent communication, software training, webinars, and in-person meetings.
  • Meet regularly with lenders to ensure their needs are met and they are maximizing the value of the Sync1 platform.
  • Keep lenders informed of new software updates, features, and enhancements relevant to their lending programs.
  • Handle inquiries and requests from lenders promptly, addressing needs and resolving issues in a timely manner.
  • Identify upsell opportunities and present integrations and expanded capabilities that support lender goals.
  • Drive contract renewals by demonstrating ongoing value and maintaining high levels of lender engagement.
  • Capture and communicate lender feedback internally to inform product development and service improvements.
  • Maintain accurate account records and activity documentation to support team reporting and leadership visibility.

Note: 20-30% travel is required for on-site lender visits.


Required Skills & Experience

  • 2+ years of experience in customer success, account management, or a related client-facing role.
  • Strong relationship-building skills - comfortable engaging with everyone from frontline staff to C-suite contacts.
  • Excellent communication skills, both written and verbal, with the ability to tailor messaging to different audiences.
  • Strong organizational skills and the ability to manage multiple accounts and priorities simultaneously.
  • Self-motivated and proactive - solutions-oriented with a sense of urgency.
  • Strong problem-solving skills with comfort navigating ambiguity.


Preferred Skills

  • Experience with Loan Origination Software or lending platforms.
  • Background in financial services, lending, or the credit union industry.
  • Familiarity with CRM tools and programs (Monday, Hubspot).
  • Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).


Benefits

  • Medical, Dental & Vision
  • FSA / DCA
  • Life Insurance
  • Short& Long-Term Disability
  • Paid Time Off & Holidays
  • 401(k) with Matching

Must be legally authorized to work in the U.S. without sponsorship. Please submit your resume for consideration.

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