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Entry Level Customer Success Manager Jobs (NOW HIRING)

Level Data LLC

Customer Success Manager

Kalamazoo, MI · On-site

$80K - $85K/yr

Customer Success Manager , State Implementations Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational ...

GardaWorld

Customer Success Manager

Hanover, MD · On-site

$70K/yr

Lead the Way as a Customer Success Manager! Are you passionate about helping customers, building strong relationships, and turning great service into long-term retention and growth? Join ECAM as a ...

EMARKETER

Customer Success Manager

New York, NY

$75K - $82K/yr

As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...

Oma Fertility

Customer Success Manager

Customer Success Manager Oma Fertility is seeking a Customer Success Manager to support a team of Care Advocates. This role will help drive customer acquisition and retention, with the goal of ...

GardaWorld

Customer Success Manager

Hanover, MD · On-site

$70K/yr

Lead the Way as a Customer Success Manager! Are you passionate about helping customers, building strong relationships, and turning great service into long-term retention and growth? Join ECAM as a ...

ASSURED

Customer Success Manager

Manhattan, NY · On-site

Customer Success Manager We are looking for a Customer Success Manager to join our growing team. As a crucial early hire, you will play a pivotal role in shaping our customer success strategy and ...

Sendoso

Customer Success Manager

We are seeking an experienced and results-oriented Customer Success Manager (CSM) to own, manage, and strategically grow a dedicated portfolio of our most valued customers. As a CSM, you will be the ...

GardaWorld

Customer Success Manager

Hanover, MD

$70K/yr

Lead the Way as a Customer Success Manager! Are you passionate about helping customers, building strong relationships, and turning great service into long-term retention and growth? Join ECAM as a ...

Alia

Customer Success Manager

Customer Success Manager (CSM) Alia Services is recruiting on behalf of a fast-growing global SaaS company that provides a digital workplace and operational platform for enterprise customers. The ...

CXAI

Customer Success Manager

Customer Success Manager CXAPP is a forward-thinking technology company that leverages AI and data science to drive innovation and deliver cutting-edge solutions. At CXApp, we are the innovators of ...

intenseye

Customer Success Manager

Manhattan, NY · On-site

$90K - $140K/yr

Customer Success Manager At Intenseye, we believe protecting people at work is non-negotiable. That's why we're building the world's most advanced AI-powered platform for industrial environments ...

Qwilr

Customer Success Manager

Customer Success Manager at Qwilr At Qwilr, we've packaged up the perfect way to create documents: amazing, design-perfect pages, which anyone can create. They come with payment, e-sign, easy ...

Techdinamics

Customer Success Manager

Customer Success Manager Techdinamics is a technology company specializing in simplifying and automating fulfillment operations. As a trusted partner for shippers, we provide a comprehensive suite of ...

New

Vistance Networks

Customer Success Manager

Customer Success Manager In our 'always on' world, we believe it's essential to have a genuine connection with the work you do. We are seeking a Customer Success Manager (CSM) remotely in UK, to take ...

New

CXApp, Inc

Customer Success Manager

Los Angeles, CA · On-site

As a Customer Success Manager, you will play a pivotal role in ensuring our customers' satisfaction, success, and continued partnership with CXApp. You will be responsible for driving product ...

Sendoso

Customer Success Manager

Phoenix, AZ · Remote

We are seeking an experienced and results-oriented Customer Success Manager (CSM) to own, manage, and strategically grow a dedicated portfolio of our most valued customers. As a CSM, you will be the ...

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All JobsEntry Level Customer Success Manager Jobs

Entry Level Customer Success Manager information

See salary details

$32.5K

$83.1K

$140K

How much do entry level customer success manager jobs pay per year?

As of Jun 26, 2026, the average yearly pay for entry level customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What are some common challenges Entry Level Customer Success Managers face when starting out, and how can they overcome them?

Entry Level Customer Success Managers often face challenges such as learning to manage multiple client accounts, understanding diverse customer needs, and navigating internal processes. Building strong relationships with both customers and cross-functional teams is key to success. New managers can overcome these challenges by proactively seeking mentorship, utilizing available customer success tools, and regularly communicating with both clients and internal stakeholders. Developing strong organizational and time management skills also helps in balancing the workload and ensuring customer satisfaction.

What is an Entry Level Customer Success Manager?

An Entry Level Customer Success Manager is a professional who helps new and existing customers get the most value from a company's products or services. They typically handle onboarding, answer customer questions, and provide ongoing support to ensure customer satisfaction. Their goal is to build strong relationships with clients, address issues promptly, and help customers achieve their desired outcomes. This entry-level role is a great starting point for those interested in customer service and relationship management, often providing training and career growth opportunities.

What is the difference between Entry Level Customer Success Manager vs Customer Support Specialist?

AspectEntry Level Customer Success ManagerCustomer Support Specialist
Required CredentialsBachelor's degree often preferred; some certifications in customer success or CRM toolsHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentProactive engagement with clients, managing accounts, and ensuring satisfactionReactive support, troubleshooting, and resolving customer issues
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on customer retentionCommon across retail, telecom, and tech sectors for technical support roles

While both roles involve customer interaction, an Entry Level Customer Success Manager focuses on proactive account management and customer retention, whereas a Customer Support Specialist primarily handles reactive troubleshooting and issue resolution. The CSM role often requires a broader understanding of customer needs and strategic engagement, making it more relationship-oriented.

What job makes $10,000 a month without a degree?

A high-level Customer Success Manager can potentially earn $10,000 or more per month through commissions, bonuses, and performance-based pay, especially in SaaS or tech companies. Success in this role often depends on strong communication skills, industry knowledge, and experience rather than formal education, with some positions offering remote work and flexible schedules.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Success Manager, and why are they important?

To thrive as an Entry Level Customer Success Manager, you need a foundation in customer relationship management, problem-solving, and a bachelor's degree in business or a related field is often preferred. Familiarity with CRM software like Salesforce or HubSpot and basic data analysis tools is typically required. Strong communication, active listening, and a proactive approach to customer needs set standout candidates apart. These skills are crucial to building client trust, ensuring customer satisfaction, and driving long-term business growth.

How much does a CSM get paid?

Entry-level Customer Success Managers typically earn between $50,000 and $70,000 annually, depending on location, industry, and company size. Salaries can increase with experience, certifications, and proficiency with customer relationship management (CRM) tools.

What are the 4 pillars of customer success?

The four pillars of customer success are onboarding, adoption, retention, and expansion. For an Entry Level Customer Success Manager, understanding these pillars helps in building strong customer relationships, ensuring product value, and driving long-term growth. Mastery of communication skills and familiarity with customer success tools support effective management of these areas.

How to be a customer success manager with no experience?

To become an entry-level customer success manager, focus on developing strong communication and problem-solving skills, and gain familiarity with customer relationship management (CRM) tools. Relevant certifications, such as in customer service or project management, can also enhance your qualifications, and gaining experience through internships or related roles like support or sales can help build relevant expertise.
More about Entry Level Customer Success Manager jobs
What cities are hiring for Entry Level Customer Success Manager jobs? Cities with the most Entry Level Customer Success Manager job openings:
What are the most commonly searched types of Customer Success Manager jobs? The most popular types of Customer Success Manager jobs are:
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What job categories do people searching Entry Level Customer Success Manager jobs look for? The top searched job categories for Entry Level Customer Success Manager jobs are:
Entry Level Customer Success Manager jobs near you
Infographic showing various Entry Level Customer Success Manager job openings in the United States as of June 2026, with employment types broken down into 45% Full Time, 52% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.
Customer Success Manager

Customer Success Manager

Level Data LLC

Kalamazoo, MI • On-site

$80K - $85K/yr

Full-time

Retirement, PTO

Posted 9 days ago

Job description

Level Data Career Opportunity: Customer Success Manager, State Implementations
Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational success? If so, Level Data invites you to join our team as a Customer Success Manager. We're on a mission to empower states with trustworthy data, allowing educational leaders to focus on what truly matters: their learners.
About Us: At Level Data, we believe that clean, reliable data is the foundation of effective decision-making in K-12 education. Our simple solutions ensure that states receive data they can trust, enabling educators to make informed choices. We're committed to quality, trust, and collaboration, and we're looking for a like-minded individual to join our dynamic team.
The Company is supported by a fully remote workforce.
Role Overview: As a Customer Success Manager of State Implementations, you'll play a pivotal role in ongoing project maintenance and relationship management, driving value for customers. Here's what we're seeking:
  • GRR and NRR Impact: You're adept at delivering Gross Retention Rate (GRR) and Net Revenue Retention (NRR) impact within a growing organization. Your ability to retain and expand relationships with clients is crucial.
  • Results in State DOE or Large-Scale Environment: You've demonstrated measurable results in a State Department of Education (DOE) or similar large-scale setting. You are proficient in leveraging various customer success metrics to identify trends across their book of business, an essential strategy for effective management.
  • SaaS Customer Relationships: You're no stranger to ongoing relationship building and contract management at a Software as a Service (SaaS) company. You can strategize with internal teams to proactively support and anticipate customer needs and potential issues to help build resources and awareness with end users and maintain and increase customer sentiment and retention.

Qualifications:
  • Bachelor's degree in a relevant field (Education, Data Science, Business, etc.)
  • Proven track record of achieving GRR and NRR targets
  • Experience working with state-level education systems or large-scale data environments
  • Familiarity with SaaS implementation and maintenance processes

Why Join Level Data?
  • Meaningful Impact: Your work directly influences education outcomes.
  • Collaborative Culture: We value teamwork, transparency, and shared success.
  • Professional Growth: Opportunities to learn, lead, and make a difference.
  • Flexible Work Environment: Embrace remote work, with occasion travel.

If you're ready to contribute to a culture of trust, collaboration, and results, apply today! Let's empower educational leaders together.
Benefits
  • Unlimited vacation
  • 4% 401k Match
  • Competitive Healthcare

All positions are subject to background evaluations and a pre-employment drug screening.

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