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Customer Relationship Manager Jobs (NOW HIRING)

Requisition Number: 225590 Cintas is seeking a Customer Relationship Manager L2 to serve as a liaison between Cintas customers, sales and all business units. Responsibilities include managing ...

... Manager (Customer Relationship Management), you will play a critical role in leading the delivery of our CRM program across the Americas/EMEA/LAC/APAC region while driving major strategic initiatives ...

... Manager (Customer Relationship Management), you will play a critical role in leading the delivery of our CRM program across the Americas/EMEA/LAC/APAC region while driving major strategic initiatives ...

... Manager (Customer Relationship Management), you will play a critical role in leading the delivery of our CRM program across the Americas/EMEA/LAC/APAC region while driving major strategic initiatives ...

... Manager serves as the primary business owner of the firm's CRM, ERM, and relationship intelligence ecosystem. This role is responsible for translating marketing technology strategy into CRM platform ...

... Manager is responsible for managing and optimizing the organization's customer relationship management platform to increase customer insights, streamline processes, and support business growth. This ...

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... Manager is responsible for managing and optimizing the organization's customer relationship management platform to increase customer insights, streamline processes, and support business growth. This ...

New

... day manager of the federal client's CRM system (Salesforce) and is primarily responsible for ensuring that the system delivers meaningful, real-time insights for planning and operational decision ...

... day manager of the federal client's CRM system (Salesforce) and is primarily responsible for ensuring that the system delivers meaningful, real-time insights for planning and operational decision ...

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How much do customer relationship manager jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for customer relationship manager in the United States is $26.75, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $31.25 per hour, depending on experience, location, and employer.

How does a Customer Relationship Manager typically collaborate with sales and support teams to enhance client satisfaction?

A Customer Relationship Manager (CRM) works closely with both sales and support teams to ensure clients receive seamless service throughout their journey. This collaboration often involves regular meetings to discuss client feedback, aligning on strategies to address concerns, and sharing insights that can improve the customer experience. By acting as a communication bridge, the CRM helps prioritize client needs, coordinates follow-ups, and ensures that any issues are resolved quickly, ultimately contributing to higher client satisfaction and retention.

What is the difference between Customer Relationship Manager vs Sales Representative?

AspectCustomer Relationship ManagerSales Representative
Primary FocusBuilding and maintaining long-term customer relationshipsGenerating sales and closing deals
Required SkillsCommunication, customer service, relationship managementPersuasion, negotiation, product knowledge
Work EnvironmentCustomer service centers, client offices, CRM softwareSales meetings, retail stores, client sites
Common CertificationsCRM certifications, customer service trainingSales certifications, product training

While both roles involve interacting with customers, a Customer Relationship Manager focuses on nurturing ongoing relationships to ensure customer satisfaction and loyalty. In contrast, a Sales Representative primarily aims to convert prospects into buyers and meet sales targets. Understanding these differences helps job seekers align their skills with the right career path.

What does a Customer Relationship Manager do?

A Customer Relationship Manager (CRM) is responsible for building and maintaining positive relationships with a company's clients. They ensure customer satisfaction by addressing inquiries, resolving complaints, and providing support throughout the customer journey. CRMs also analyze customer data to identify trends and opportunities for improving services or products. Their goal is to foster long-term loyalty and help the company retain and grow its customer base.

What are the key skills and qualifications needed to thrive as a Customer Relationship Manager, and why are they important?

To thrive as a Customer Relationship Manager, you need strong interpersonal skills, a background in business or marketing, and experience in client relationship management. Familiarity with Customer Relationship Management (CRM) software like Salesforce and relevant certifications are typically expected. Excellent communication, problem-solving, and active listening skills help build trust and effectively address client needs. These competencies are crucial for fostering long-term customer loyalty and driving business growth.
What cities are hiring for Customer Relationship Manager jobs? Cities with the most Customer Relationship Manager job openings:
What are the most commonly searched types of Customer Relationship jobs? The most popular types of Customer Relationship jobs are:
Who are the top companies hiring for Customer Relationship Manager jobs? The top employers for Customer Relationship Manager jobs are:
What states have the most Customer Relationship Manager jobs? States with the most job openings for Customer Relationship Manager jobs include:
Infographic showing various Customer Relationship Manager job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $55,649 per year, or $26.8 per hour.

Customer Relationship Manager

Mealiff Insurance & Financial Services

Carthage, IL • On-site

$15 - $25/hr

Full-time

Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

We are seeking a dependable, customer-focused individual to handle incoming calls and provide excellent service to our clients. This role involves answering calls, assisting with customer needs, navigating multiple software systems, and triaging requestsresolving issues when possible or routing them appropriately and following up.


Benefits

Hourly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Retirement Plan


Responsibilities

Answer phones and routing calls.

Ability to take detailed notes

Seeing customer requests to completion

Adhere to core values


Requirements

Strong phone skills

Ability to multitask within multiple software programs

Adherence to company processes and core values

Strong Time Management.