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Customer Relationship Manager Jobs in Indiana (NOW HIRING)

McGuire Sponsel

Relationship Manager

Indianapolis, IN · On-site

$70 - $110/hr

Track new and existing opportunities in the CRM (Salesforce). * Participate in firmwide marketing initiatives. * Attend and represent the firm at industry events, tax conferences, networking events ...

Mcguire-Sponsel

Relationship Manager

Indianapolis, IN · On-site

$65 - $95/hr

Track new and existing opportunities in the CRM (Salesforce). * Participate in firmwide marketing initiatives. * Attend and represent the firm at industry events, tax conferences, networking events ...

McGuire Sponsel

Relationship Manager

Indianapolis, IN · On-site

Track new and existing opportunities in the CRM (Salesforce). * Participate in firmwide marketing initiatives. * Attend and represent the firm at industry events, tax conferences, networking events ...

Dexter

CRM Implementation Manager

Elkhart, IN · On-site

... Manager to support the successful deployment and adoption of enterprise CRM capabilities across the organization. This role will focus on project coordination, implementation support, business ...

Cox-Fleet-

Client Relationship Manager II

Carmel, IN · On-site

$70 - $95/hr

Develop customer trust and relationships with key decision makers to develop growth opportunities ... Manage customer inquiries and disputes. * Work with all Cox departments to explore customer ...

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Customer Relationship Manager information

See Indiana salary details

$11

$25

$48

How much do customer relationship manager jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer relationship manager in Indiana is $25.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $29.76 per hour, depending on experience, location, and employer.

What does a customer relationship manager do?

A Customer Relationship Manager (CRM) is responsible for building and maintaining positive relationships with a company's clients. They ensure customer satisfaction by addressing inquiries, resolving complaints, and providing support throughout the customer journey. CRMs also analyze customer data to identify trends and opportunities for improving services or products. Their goal is to foster long-term loyalty and help the company retain and grow its customer base.

How does a customer relationship manager typically collaborate with sales and support teams to enhance client satisfaction?

A Customer Relationship Manager (CRM) works closely with both sales and support teams to ensure clients receive seamless service throughout their journey. This collaboration often involves regular meetings to discuss client feedback, aligning on strategies to address concerns, and sharing insights that can improve the customer experience. By acting as a communication bridge, the CRM helps prioritize client needs, coordinates follow-ups, and ensures that any issues are resolved quickly, ultimately contributing to higher client satisfaction and retention.

What are the key skills and qualifications needed to thrive as a customer relationship manager, and why are they important?

To thrive as a Customer Relationship Manager, you need strong interpersonal skills, a background in business or marketing, and experience in client relationship management. Familiarity with Customer Relationship Management (CRM) software like Salesforce and relevant certifications are typically expected. Excellent communication, problem-solving, and active listening skills help build trust and effectively address client needs. These competencies are crucial for fostering long-term customer loyalty and driving business growth.

What is the difference between Customer Relationship Manager vs Sales Representative?

AspectCustomer Relationship ManagerSales Representative
Primary FocusBuilding and maintaining long-term customer relationshipsGenerating sales and closing deals
Required SkillsCommunication, customer service, relationship managementPersuasion, negotiation, product knowledge
Work EnvironmentCustomer service centers, client offices, CRM softwareSales meetings, retail stores, client sites
Common CertificationsCRM certifications, customer service trainingSales certifications, product training

While both roles involve interacting with customers, a Customer Relationship Manager focuses on nurturing ongoing relationships to ensure customer satisfaction and loyalty. In contrast, a Sales Representative primarily aims to convert prospects into buyers and meet sales targets. Understanding these differences helps job seekers align their skills with the right career path.

More about Customer Relationship Manager jobs

What are the most commonly searched types of Customer Relationship jobs in Indiana?

The most popular types of Customer Relationship jobs in Indiana are:

What are popular job titles related to Customer Relationship Manager jobs in Indiana?

For Customer Relationship Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Customer Relationship Manager jobs in Indiana look for?

The top searched job categories for Customer Relationship Manager jobs in Indiana are:

What cities in Indiana are hiring for Customer Relationship Manager jobs?

Cities in Indiana with the most Customer Relationship Manager job openings:

Customer Relationship Manager jobs near you
Infographic showing various Customer Relationship Manager job openings in Indiana as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $52,953 per year, or $25.5 per hour.

Customer Relationship Manager

Skypoint Transit

Goshen, IN • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted yesterday

Job description

Skypoint Transit, a family operated transportation company out of Goshen, IN is looking to hire a customer relationship manager.  Besides receiving bonuses for met goals, benefits include a retirement fund matched up to 3%, health, dental and vision insurance. Qualified candidates must have previous RV industry experience.  
Responsibilities:
  • Maintain detailed reports
  • Cold calling/visiting new prospects
  • Visiting current and new customers
  • Building and maintaining strong relationships with customers 
  • Networking at events
  • Create new and innovative strategies to increase sales
  • Some travel out of state a few times a year
  • Write and negotiate contracts
Qualifications:
  • Previous outside sales experience required along with new business development
  • Must enjoy working directly with people
  • Attention to detail 
  • Marketing skills
  • Negotiation skills
  • Proficient in Outlook and Microsoft products
  • Excellent verbal and written communication 
  • Emotional intelligence 
  • Creativity 
  • Must be a self-starter with strong lead generation skills
  • Must be able to work independently and is accountable 
  • Must have very strong analytical and problem-solving skills
  • Must be a fast thinker
  • Ability to function in stressful environments 
  • Experience in the RV industry