Whitestown, IN · On-site
$20.15 - $21.15/hr
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...
Whitestown, IN · On-site
$20.15 - $21.15/hr
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...
Whitestown, IN · On-site
$20.15 - $21.15/hr
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...
Whitestown, IN · On-site
$20.15 - $21.15/hr
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...
La Porte, IN · On-site
Customer Service Manager This position is responsible for providing excellent customer service in an efficient and profitable manner, to increase customer satisfaction, loyalty, retention and to meet ...
La Porte, IN · On-site
Customer Service Manager This position is responsible for providing excellent customer service in an efficient and profitable manner, to increase customer satisfaction, loyalty, retention and to meet ...
Mishawaka, IN · On-site
The Customer Service Manager leads the Customer Services team and develops/supports a consistent approach to Customer Service-related processes and policies. Directly manages a team of customer ...
Mishawaka, IN · On-site
The Customer Service Manager leads the Customer Services team and develops/supports a consistent approach to Customer Service-related processes and policies. Directly manages a team of customer ...
Mishawaka, IN · On-site
The Customer Service Manager leads the Customer Services team and develops/supports a consistent approach to Customer Service-related processes and policies. Directly manages a team of customer ...
Mishawaka, IN · On-site
The Customer Service Manager leads the Customer Services team and develops/supports a consistent approach to Customer Service-related processes and policies. Directly manages a team of customer ...
Carpenter Co has an immediate opening for a Customer Champion (aka Customer Service Manager) over our Carpet Cushion product line at our Elkhart, IN manufacturing facility, reporting to the Division ...
New
Quick apply
Carpenter Co has an immediate opening for a Customer Champion (aka Customer Service Manager) over our Carpet Cushion product line at our Elkhart, IN manufacturing facility, reporting to the Division ...
New
Muncie, IN · On-site
WHAT YOU'LL DO As a customer service manager, you will be responsible for performing various customer service functions while providing efficient and courteous service. * Resolve customer inquiries ...
Quick apply
Muncie, IN · On-site
WHAT YOU'LL DO As a customer service manager, you will be responsible for performing various customer service functions while providing efficient and courteous service. * Resolve customer inquiries ...
La Porte, IN · On-site
Position Summary This position is responsible for providing excellent customer service in an ... The ideal candidate will have strong leadership, technical expertise, and the ability to manage ...
Quick apply
La Porte, IN · On-site
Position Summary This position is responsible for providing excellent customer service in an ... The ideal candidate will have strong leadership, technical expertise, and the ability to manage ...
La Porte, IN · On-site
Position Summary This position is responsible for providing excellent customer service in an ... The ideal candidate will have strong leadership, technical expertise, and the ability to manage ...
La Porte, IN · On-site
Position Summary This position is responsible for providing excellent customer service in an ... The ideal candidate will have strong leadership, technical expertise, and the ability to manage ...
La Porte, IN · On-site
Description Position Summary This position is responsible for providing excellent customer service ... The ideal candidate will have strong leadership, technical expertise, and the ability to manage ...
La Porte, IN · On-site
Description Position Summary This position is responsible for providing excellent customer service ... The ideal candidate will have strong leadership, technical expertise, and the ability to manage ...
Fort Wayne, IN · Hybrid
$86K - $92K/yr
Aon Is Looking For A Customer Service Manager We currently have an exciting hybrid career opportunity for a Customer Service Manager in our Ft. Wayne, IN office. This position will support Aon's K&K ...
Fort Wayne, IN · Hybrid
$86K - $92K/yr
Aon Is Looking For A Customer Service Manager We currently have an exciting hybrid career opportunity for a Customer Service Manager in our Ft. Wayne, IN office. This position will support Aon's K&K ...
Fort Wayne, IN · On-site
$86K - $92K/yr
Aon Is Looking For A Customer Service Manager We currently have an exciting hybrid career opportunity for a Customer Service Manager in our Ft. Wayne, IN office. This position will support Aon's K&K ...
Fort Wayne, IN · On-site
$86K - $92K/yr
Aon Is Looking For A Customer Service Manager We currently have an exciting hybrid career opportunity for a Customer Service Manager in our Ft. Wayne, IN office. This position will support Aon's K&K ...
Indianapolis, IN · On-site
Summary The Customer Service Manager under the direct supervision of the Director of Customer Experience, shall have responsibility for overseeing incoming phone calls and responding to patient ...
Indianapolis, IN · On-site
Summary The Customer Service Manager under the direct supervision of the Director of Customer Experience, shall have responsibility for overseeing incoming phone calls and responding to patient ...
Goshen, IN · On-site
... managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists - create braggingly happy customers spanning national accounts ...
Goshen, IN · On-site
... managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists - create braggingly happy customers spanning national accounts ...
Goshen, IN · On-site
... managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists - create braggingly happy customers spanning national accounts ...
Goshen, IN · On-site
... managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists - create braggingly happy customers spanning national accounts ...
$16 - $18/hr
SUMMARY The Assistant Customer Service Manager is responsible for assisting the Customer Service Manager in ensuring superior customer service, supervising and managing the Front End team, training ...
$16 - $18/hr
SUMMARY The Assistant Customer Service Manager is responsible for assisting the Customer Service Manager in ensuring superior customer service, supervising and managing the Front End team, training ...
$16 - $18/hr
SUMMARY The Assistant Customer Service Manager is responsible for assisting the Customer Service Manager in ensuring superior customer service, supervising and managing the Front End team, training ...
$16 - $18/hr
SUMMARY The Assistant Customer Service Manager is responsible for assisting the Customer Service Manager in ensuring superior customer service, supervising and managing the Front End team, training ...
Carmel, IN · On-site
$16 - $18/hr
SUMMARY The Assistant Customer Service Manager is responsible for assisting the Customer Service Manager in ensuring superior customer service, supervising and managing the Front End team, training ...
Carmel, IN · On-site
$16 - $18/hr
SUMMARY The Assistant Customer Service Manager is responsible for assisting the Customer Service Manager in ensuring superior customer service, supervising and managing the Front End team, training ...
Richmond, IN · On-site
$84K - $102K/yr
Compile and analyze data, establish and communicate service metrics, and audit procedures and trends to share with upper management * Review customer complaints thoroughly to identify and resolve ...
Richmond, IN · On-site
$84K - $102K/yr
Compile and analyze data, establish and communicate service metrics, and audit procedures and trends to share with upper management * Review customer complaints thoroughly to identify and resolve ...
Richmond, IN · Remote
Compile and analyze data, establish and communicate service metrics, and audit procedures and trends to share with upper management * Review customer complaints thoroughly to identify and resolve ...
Richmond, IN · Remote
Compile and analyze data, establish and communicate service metrics, and audit procedures and trends to share with upper management * Review customer complaints thoroughly to identify and resolve ...
$23.3K - $29.9K
5% of jobs
$29.9K - $36.5K
14% of jobs
$39.1K is the 25th percentile. Wages below this are outliers.
$36.5K - $43.2K
16% of jobs
The median wage is $49.2K / yr.
$43.2K - $49.8K
17% of jobs
$49.8K - $56.4K
12% of jobs
$56.4K - $63K
9% of jobs
$64.5K is the 75th percentile. Wages above this are outliers.
$63K - $69.6K
11% of jobs
$69.6K - $76.3K
6% of jobs
$76.3K - $82.9K
5% of jobs
$82.9K - $89.5K
2% of jobs
$89.5K - $96.1K
3% of jobs
$23.3K
$55.2K
$96.1K
As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.
| Aspect | Customer Service Manager | Customer Support Supervisor |
|---|---|---|
| Responsibilities | Oversees customer service teams, develops policies, manages escalations | Supervises support agents, handles daily customer issues, ensures team performance |
| Required Credentials | Typically requires a bachelor's degree, experience in customer service | Often requires experience in support roles, some roles prefer certifications |
| Work Environment | Office-based, managerial setting, strategic planning | Support centers, call centers, team supervision |
| Industry Usage | Common in retail, tech, finance, and service industries | Common in tech, telecom, and service sectors |
The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.
The most popular types of Customer Service jobs in Indiana are:
For Customer Service Manager jobs in Indiana, the most frequently searched job titles are:
The top searched job categories for Customer Service Manager jobs in Indiana are:
Cities in Indiana with the most Customer Service Manager job openings:
$20.15 - $21.15/hr
Full-time
Posted 7 days ago
6.2
Based on 885 frontline employees who took The Breakroom Quiz
20th of 39 rated national retailers
New opportunity available for a Customer Service Manager.
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY.
Responsibilities:
Starting full-time range - $20.15 - $21.15 per hour
Get the full story on Breakroom
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Hobby Lobby is Primarily an Arts and Crafts store but also includes Hobbies, Picture framing, Jewelry making, Fabrics, Floral and Wedding supplies, Cards and Party ware, Baskets, Wearable art, Home decor and Holiday Merchandise. Corporate headquarters include over 12 million square feet of manufacturing, distribution and an office complex in Oklahoma City. What began as a $600 start up, Continues to grow and expand enabling customers across the Nation to Live a Creative Life.
Retail and manufacturing
10,000+ Employees
Oklahoma City, OK, US
