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Visa Customer Service Jobs in Indiana (NOW HIRING)

TQL

Customer Service Coordinator

Newburgh, IN

$16.50/hr

As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject ... Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN ...

Ferrellgas

Customer Service Specialist

Shipshewana, IN

$15 - $20/hr

We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide ... Applicants must not now, or any time in the future, require sponsorship for an employment visa. Why ...

Ferrellgas

Customer Service Specialist

Shipshewana, IN

$15 - $20/hr

We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide ... Applicants must not now, or any time in the future, require sponsorship for an employment visa. Why ...

Sherwin-Williams

Customer Service Specialist

Goshen, IN · On-site

$16.50/hr

Customer Service Specialists are tasked with achieving excellent customer service, while ... visa status now or in the future * Must have a valid, unrestricted Driver's License * Must be able ...

Sherwin-Williams

Customer Service Specialist

Marion, IN · On-site

$16/hr

Customer Service Specialists are tasked with achieving excellent customer service, while ... visa status now or in the future * Must have a valid, unrestricted Driver's License * Must be able ...

Sherwin-Williams

Retail Customer Service

Evansville, IN · On-site

$17.65/hr

Customer Service Specialists are tasked with achieving excellent customer service, while ... visa status now or in the future * Must have a valid, unrestricted Driver's License * Must be able ...

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Visa Customer Service information

What are the key skills and qualifications needed to thrive in the Visa Customer Service position, and why are they important?

To excel as a Visa Customer Service representative, you should have strong communication abilities, attention to detail, and a solid understanding of visa application processes, typically supported by a high school diploma or higher education. Familiarity with customer relationship management (CRM) software and document management systems, as well as knowledge of visa regulations, is often required. Patience, problem-solving skills, and cultural sensitivity are vital soft skills that differentiate top performers. These competencies ensure accurate, efficient service and foster a positive experience for applicants navigating complex immigration procedures.

What is a Visa Customer Service job?

A Visa Customer Service job involves assisting customers with inquiries related to visa applications, payment issues, transaction disputes, and cardholder services. Representatives help resolve concerns, provide information about policies, and guide customers through various processes. Strong communication and problem-solving skills are essential for handling customer needs efficiently.

What does a typical day look like for someone in a Visa Customer Service role?

A typical day in a Visa Customer Service position involves assisting applicants with inquiries, guiding them through documentation requirements, and resolving issues or concerns related to their visa applications via phone, email, or in-person interactions. Team members often collaborate closely with consular staff, immigration officers, and other customer service representatives to ensure accurate and efficient processing. The role requires frequent multitasking and flexibility, as representatives may deal with urgent requests or special cases throughout the day. In busy periods, you'll need to manage a high volume of interactions while maintaining professionalism and attention to detail.

What are the most commonly searched types of Visa Customer Service jobs in Indiana? The most popular types of Visa Customer Service jobs in Indiana are:
What are popular job titles related to Visa Customer Service jobs in Indiana? For Visa Customer Service jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Visa Customer Service jobs in Indiana look for? The top searched job categories for Visa Customer Service jobs in Indiana are:
Visa Customer Service jobs near you
Infographic showing various Visa Customer Service job openings in Indiana as of July 2026, with employment types broken down into 80% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Customer Service Coordinator

TQL

Newburgh, IN

$16.50/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 22 days ago

Total Quality Logistics rating

6.0

Company rating: 6.0 out of 10

Based on 115 frontline employees who took The Breakroom Quiz

317th of 359 rated logistics

Job description

About the role: As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject matter expert in a specific mode of transportation (ex. Full-truckload, Less-Than-Truckload, Drayage) to support daily shipment activities. You will be the be the go-to-support for our sales reps, directly helping grow the company.What’s in it for you:* Compensation starting at $16.50/hour* Comprehensive benefits package* Health, dental and vision coverage* 401(k) with company match* Perks including tuition and training reimbursement, employee discounts, and financial wellness planning* Advancement opportunities with structured career paths * Employee referral bonus opportunities* Certified Great Place to Work with 900+ lifetime workplace award winsWhat you’ll be doing:* Become the subject matter expert on all administrative tasks related to your aligned account(s)* Document and manage all tasks in our internal systems* Schedule appointments and help coordinate shipments from pickup to delivery* Help resolve shipping issues with a high level of professionalism* Provide excellent customer service to internal and external stakeholders* Support with billing and payment processing as needed What you need:* 1+ year customer service experience preferred* Hall of fame work ethic with a history of excellent attendance* Strong verbal communication skills - face to face and over the phone* Proficient in Microsoft Office, including Word, Excel, and Outlook* Ability to take ownership of responsibilities and see tasks through completionWhere you'll be: 5199 Rosebud Lane, Newburgh, IN 47630Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

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