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Entry Level Customer Success Manager Jobs in Indiana

Okta, Inc.

Customer Success Manager, SLED

Elkhart, IN · On-site

Customer Success Manager Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new ...

BeneSys

Customer Success Manager (Carmel, IN)

Carmel, IN · On-site

$75K/yr

Customer Success Manager (Carmel, IN) Summary - BenefitDriven, powered by BeneSys, has over 40 years of experience providing benefits administration technology solutions to Taft-Hartley multiemployer ...

BeneSys

Customer Success Manager (Carmel, IN)

Carmel, IN · On-site

$75K/yr

Customer Success Manager (Carmel, IN) Summary - BenefitDriven, powered by BeneSys, has over 40 years of experience providing benefits administration technology solutions to Taft-Hartley multiemployer ...

Tellworks Logistics

Customer Success

Jeffersonville, IN · On-site

Job Posting Title: Entry-Level Customer Service Analyst Location: IDC (Onsite Jeffersonville ... The candidate will perform duties as assigned under the direction of management to support a major ...

New

Brehob

Be Seen First

Customer Success Team Manager

Indianapolis, IN · On-site

Lead, manage, and mentor the Customer Success Team sales representatives, service quoting specialists, and subject matter experts to provide product material quotes, service quotes, and product ...

Harris

$22 - $25/hr

Customer Support, Product Management, and Customer Success . What your impact will be: * Work closely with the Customer Support, Product Management, and Customer Success teams to develop a sound ...

Lambweston

Customer Success Rep 1 Location: Statewide Multi Use, VA Job Requisition ID: Req-271219 Time Type ... Manage small accounts through pipeline tracking, conversion, and appropriate handoff to Sales.

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All JobsCustomer Success JobsEntry Level Customer Success Manager JobsEntry Level Customer Success Manager Jobs in Indiana

Entry Level Customer Success Manager information

See Indiana salary details

$30.9K

$79K

$133.2K

How much do entry level customer success manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for entry level customer success manager in Indiana is $79,041.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,600.00 and $94,200.00 per year, depending on experience, location, and employer.

What are some common challenges entry level customer success managers face when starting out, and how can they overcome them?

Entry Level Customer Success Managers often face challenges such as learning to manage multiple client accounts, understanding diverse customer needs, and navigating internal processes. Building strong relationships with both customers and cross-functional teams is key to success. New managers can overcome these challenges by proactively seeking mentorship, utilizing available customer success tools, and regularly communicating with both clients and internal stakeholders. Developing strong organizational and time management skills also helps in balancing the workload and ensuring customer satisfaction.

What is an entry level customer success manager?

An Entry Level Customer Success Manager is a professional who helps new and existing customers get the most value from a company's products or services. They typically handle onboarding, answer customer questions, and provide ongoing support to ensure customer satisfaction. Their goal is to build strong relationships with clients, address issues promptly, and help customers achieve their desired outcomes. This entry-level role is a great starting point for those interested in customer service and relationship management, often providing training and career growth opportunities.

What is the difference between Entry Level Customer Success Manager vs Customer Support Specialist?

AspectEntry Level Customer Success ManagerCustomer Support Specialist
Required CredentialsBachelor's degree often preferred; some certifications in customer success or CRM toolsHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentProactive engagement with clients, managing accounts, and ensuring satisfactionReactive support, troubleshooting, and resolving customer issues
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on customer retentionCommon across retail, telecom, and tech sectors for technical support roles

While both roles involve customer interaction, an Entry Level Customer Success Manager focuses on proactive account management and customer retention, whereas a Customer Support Specialist primarily handles reactive troubleshooting and issue resolution. The CSM role often requires a broader understanding of customer needs and strategic engagement, making it more relationship-oriented.

What are the key skills and qualifications needed to thrive as an entry level customer success manager?

To thrive as an Entry Level Customer Success Manager, you need a foundation in customer relationship management, problem-solving, and a bachelor's degree in business or a related field is often preferred. Familiarity with CRM software like Salesforce or HubSpot and basic data analysis tools is typically required. Strong communication, active listening, and a proactive approach to customer needs set standout candidates apart. These skills are crucial to building client trust, ensuring customer satisfaction, and driving long-term business growth.

How to become an entry level customer success manager with no experience?

To become an entry-level customer success manager, focus on developing strong communication and problem-solving skills, and gain familiarity with customer relationship management (CRM) tools. Relevant experience can be gained through internships, volunteering, or entry-level roles in customer service, and obtaining certifications like Customer Success Manager (CSM) can enhance your qualifications.
What are the most commonly searched types of Customer Success Manager jobs in Indiana? The most popular types of Customer Success Manager jobs in Indiana are:
What are popular job titles related to Entry Level Customer Success Manager jobs in Indiana? For Entry Level Customer Success Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Success Manager jobs in Indiana look for? The top searched job categories for Entry Level Customer Success Manager jobs in Indiana are:
What cities in Indiana are hiring for Entry Level Customer Success Manager jobs? Cities in Indiana with the most Entry Level Customer Success Manager job openings:
Entry Level Customer Success Manager jobs near you
Infographic showing various Entry Level Customer Success Manager job openings in Indiana as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $79,041 per year, or $38 per hour.

Customer Success Manager, SLED

Okta, Inc.

Elkhart, IN • On-site

Other

Posted 4 days ago

Okta rating

9.8

Company rating: 9.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

3rd of 242 rated software companies

Job description

Customer Success Manager

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

The Customer Success Manager role will play a critical part in the exciting growth and retention trajectory of the SLED Sector at Okta. You will report to the Regional Manager, Customer Success and be responsible for complementing Okta's innovations, best practices, and capabilities with our valued customers' business objectives and priorities. As a strategic and trusted advisor, you will shift customer mindsets.

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