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Entry Level Customer Success Manager Jobs in Indiana

Belcan

Associate Customer Service Rep I

Lafayette, IN · On-site

$24/hr

... The Entry level Customer Service Representative will perform many of the same duties as the ... Manager. - 0-3 years. If you are interested in this role, please apply via the apply now link ...

Dutchbros

Broista - Indianapolis, IN

Indianapolis, IN

$15.65/hr

You'll be moving quickly and keeping up with a steady flow of customers all while delivering ... We'll set you up for success with hands-on training and menu knowledge tests to make sure you meet ...

Dutchbros

Broista - Indianapolis, IN

Indianapolis, IN

$15.65/hr

You'll be moving quickly and keeping up with a steady flow of customers all while delivering ... We'll set you up for success with hands-on training and menu knowledge tests to make sure you meet ...

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All JobsCustomer Success JobsEntry Level Customer Success Manager JobsEntry Level Customer Success Manager Jobs in Indiana

Entry Level Customer Success Manager information

See Indiana salary details

$30.9K

$79K

$133.2K

How much do entry level customer success manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for entry level customer success manager in Indiana is $79,041.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,600.00 and $94,200.00 per year, depending on experience, location, and employer.

How to become a Customer Success Manager with no experience?

To become an Entry Level Customer Success Manager with no experience, focus on developing strong communication and problem-solving skills, and gain familiarity with customer relationship management (CRM) tools. Entry-level roles often value relevant soft skills and a customer-focused attitude, so obtaining certifications or training in customer service or product knowledge can also help you qualify for the position.

What are some common challenges Entry Level Customer Success Managers face when starting out, and how can they overcome them?

Entry Level Customer Success Managers often face challenges such as learning to manage multiple client accounts, understanding diverse customer needs, and navigating internal processes. Building strong relationships with both customers and cross-functional teams is key to success. New managers can overcome these challenges by proactively seeking mentorship, utilizing available customer success tools, and regularly communicating with both clients and internal stakeholders. Developing strong organizational and time management skills also helps in balancing the workload and ensuring customer satisfaction.

What is a typical CSM salary?

A typical entry-level Customer Success Manager (CSM) salary ranges from $50,000 to $70,000 annually, depending on location, industry, and company size. Salaries can increase with experience, certifications, and proficiency in customer relationship management tools like Salesforce or Gainsight.

What is an Entry Level Customer Success Manager?

An Entry Level Customer Success Manager is a professional who helps new and existing customers get the most value from a company's products or services. They typically handle onboarding, answer customer questions, and provide ongoing support to ensure customer satisfaction. Their goal is to build strong relationships with clients, address issues promptly, and help customers achieve their desired outcomes. This entry-level role is a great starting point for those interested in customer service and relationship management, often providing training and career growth opportunities.

What is the difference between Entry Level Customer Success Manager vs Customer Support Specialist?

AspectEntry Level Customer Success ManagerCustomer Support Specialist
Required CredentialsBachelor's degree often preferred; some certifications in customer success or CRM toolsHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentProactive engagement with clients, managing accounts, and ensuring satisfactionReactive support, troubleshooting, and resolving customer issues
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on customer retentionCommon across retail, telecom, and tech sectors for technical support roles

While both roles involve customer interaction, an Entry Level Customer Success Manager focuses on proactive account management and customer retention, whereas a Customer Support Specialist primarily handles reactive troubleshooting and issue resolution. The CSM role often requires a broader understanding of customer needs and strategic engagement, making it more relationship-oriented.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Success Manager, and why are they important?

To thrive as an Entry Level Customer Success Manager, you need a foundation in customer relationship management, problem-solving, and a bachelor's degree in business or a related field is often preferred. Familiarity with CRM software like Salesforce or HubSpot and basic data analysis tools is typically required. Strong communication, active listening, and a proactive approach to customer needs set standout candidates apart. These skills are crucial to building client trust, ensuring customer satisfaction, and driving long-term business growth.

What jobs pay 4000 a week without a degree?

Entry-level customer success manager roles typically do not pay $4,000 a week without experience or advanced skills. High-paying jobs that can reach this level often require specialized skills, certifications, or experience in fields like sales, real estate, or certain trades. Most roles offering such high weekly pay are either highly skilled, commission-based, or managerial positions that usually require relevant experience.

Will AI replace CSM?

AI cannot fully replace Entry Level Customer Success Managers, as the role relies on interpersonal skills, empathy, and understanding customer needs. AI tools can assist CSMs by automating routine tasks and providing data insights, but human judgment and relationship-building remain essential for success in the role.
What are the most commonly searched types of Customer Success Manager jobs in Indiana? The most popular types of Customer Success Manager jobs in Indiana are:
What are popular job titles related to Entry Level Customer Success Manager jobs in Indiana? For Entry Level Customer Success Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Success Manager jobs in Indiana look for? The top searched job categories for Entry Level Customer Success Manager jobs in Indiana are:
What cities in Indiana are hiring for Entry Level Customer Success Manager jobs? Cities in Indiana with the most Entry Level Customer Success Manager job openings:
Entry Level Customer Success Manager jobs near you
Infographic showing various Entry Level Customer Success Manager job openings in Indiana as of July 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, 10% Hybrid, and 23% Remote job distribution, with an average salary of $79,041 per year, or $38 per hour.

Engagement Customer Representative

BVM Agency Inc

Gary, IN • On-site

Full-time

Posted 17 days ago

Job description

BVM Agency Inc is hiring for an Entry-Level Customer Enrollment Representative in Merrillville, IN

We’re a fast-growing marketing and sales firm looking for motivated, energetic individuals to join our expanding team. This is an entry-level opportunity with hands-on training and clear growth into leadership roles.

In this role, you’ll work directly with customers in retail and event-based environments, helping them explore services, enroll, and receive a top-tier experience.

What You’ll Do:

  • Serve as the first point of contact for customers in retail and event settings
  • Explain products and services clearly while answering questions confidently
  • Guide customers through the full enrollment process
  • Support sales efforts by generating leads and following up with potential customers
  • Build product knowledge to effectively match customers with the right solutions
  • Track interactions and enrollments using internal systems
  • Participate in daily training sessions to develop sales, marketing, and communication skills
  • Work toward individual and team performance goals
  • Collaborate with team members to ensure a smooth onboarding experience

What We’re Looking For:

  • High school diploma or GED required (college experience is a plus)
  • No experience required — full training provided
  • Strong communication and people skills
  • Positive, motivated, and coachable mindset
  • Ability to multitask and stay organized in a fast-paced environment
  • Basic computer skills and willingness to learn new systems

What We Offer:

  • Weekly base pay + performance-based bonuses
  • Paid, hands-on training with mentorship from experienced leaders
  • Fast-track advancement into leadership and management roles
  • Fun, team-oriented culture with ongoing support
  • Travel opportunities and networking events for top performers
  • Opportunity to represent nationally recognized brands

Apply Today
Start your career in customer engagement, marketing, and sales with BVM Agency Inc. Qualified candidates can expect to hear from our team within 24–48 hours.