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Customer Relationship Associate Jobs (NOW HIRING)

OPENLANE

Relationship Associate

Tinley Park, IL · On-site

$24 - $26/hr

Elevating Relationships. We connect deeply with our customers - celebrating their wins and ... We are seeking a Relationship Associate with experience in managing accounts, analyzing data ...

OPENLANE

Relationship Associate

Butler, PA

$24 - $26/hr

Elevating Relationships. We connect deeply with our customers - celebrating their wins and ... We are seeking a Relationship Associate with experience in managing accounts, analyzing data ...

OPENLANE

Relationship Associate

Erie, PA

$24 - $26/hr

Elevating Relationships. We connect deeply with our customers - celebrating their wins and ... We are seeking a Relationship Associate with experience in managing accounts, analyzing data ...

OPENLANE

Relationship Associate

Warren, OH

$24 - $26/hr

Elevating Relationships. We connect deeply with our customers - celebrating their wins and ... We are seeking a Relationship Associate with experience in managing accounts, analyzing data ...

OPENLANE

Relationship Associate

Tinley Park, IL

$24 - $26/hr

Elevating Relationships. We connect deeply with our customers - celebrating their wins and ... We are seeking a Relationship Associate with experience in managing accounts, analyzing data ...

AFC

Relationship Associate

Yaphank, NY · On-site

$24 - $26/hr

Elevating Relationships. We connect deeply with our customers - celebrating their wins and ... We are seeking a Relationship Associate with experience in managing accounts, analyzing data ...

OPENLANE

Relationship Associate

Meadville, PA

$24 - $26/hr

Elevating Relationships. We connect deeply with our customers - celebrating their wins and ... We are seeking a Relationship Associate with experience in managing accounts, analyzing data ...

Genesis Capital

Relationship Associate

Sherman Oaks, CA · On-site

$25.82 - $43.51/hr

The Relationship Associate (RA) partners with the Sales team to achieve loan production goals ... Supports Sales Team throughout course of loan files, which may include follow-up with customers ...

AFC

Relationship Associate

Mercer, PA · On-site

$37K - $47K/yr

Elevating Relationships. We connect deeply with our customers - celebrating their wins and ... We are seeking a Relationship Associate with experience in managing accounts, analyzing data ...

New

OPENLANE

Relationship Associate

Yaphank, NY · On-site

$24 - $26/hr

Elevating Relationships. We connect deeply with our customers - celebrating their wins and ... We are seeking a Relationship Associate with experience in managing accounts, analyzing data ...

Vangard, Inc.

Client Relationship Associate

Charlotte, NC · On-site

$74K - $77K/yr

As a Client Relationship Associate, you will: * Partner with our clients via inbound phone calls to ... Customer-facing and/or in-bound phone experience. * A learner's mindset and an appetite for ...

AFC

Relationship Associate

Tinley Park, IL · On-site

$24 - $26/hr

Elevating Relationships. We connect deeply with our customers - celebrating their wins and ... We are seeking a Relationship Associate with experience in managing accounts, analyzing data ...

OPENLANE

Relationship Associate

Mercer, PA · On-site

$24 - $26/hr

Elevating Relationships. We connect deeply with our customers - celebrating their wins and ... We are seeking a Relationship Associate with experience in managing accounts, analyzing data ...

OPENLANE

Relationship Associate

Hubbard, OH

$24 - $26/hr

Elevating Relationships. We connect deeply with our customers - celebrating their wins and ... We are seeking a Relationship Associate with experience in managing accounts, analyzing data ...

AFC

Relationship Associate

Yaphank, NY · On-site

$24 - $26/hr

Elevating Relationships. We connect deeply with our customers - celebrating their wins and ... We are seeking a Relationship Associate with experience in managing accounts, analyzing data ...

Vangard, Inc.

Client Relationship Associate

Malvern, PA

$74K - $77K/yr

As a Client Relationship Associate, you will: * Partner with our clients via inbound phone calls to ... Customer-facing and/or in-bound phone experience. * A learner's mindset and an appetite for ...

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All JobsCustomer Relationship Associate Jobs

Customer Relationship Associate information

See salary details

$25K

$47.1K

$67K

How much do customer relationship associate jobs pay per year?

As of Jul 2, 2026, the average yearly pay for customer relationship associate in the United States is $47,089.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $50,000.00 per year, depending on experience, location, and employer.

What qualifications are needed to be an RM?

A Customer Relationship Associate typically needs a high school diploma or equivalent, strong communication and interpersonal skills, and experience in customer service or sales. Some roles may require familiarity with CRM software and relevant certifications, depending on the industry and company requirements.

What does a customer relations associate do?

A customer relations associate manages interactions with customers to ensure satisfaction and build loyalty. They handle inquiries, resolve complaints, and provide product or service information, often using communication tools like phone, email, or chat. Strong interpersonal skills and knowledge of company policies are essential for this role.

What does a Customer Relationship Associate do?

A Customer Relationship Associate is responsible for building and maintaining positive relationships with clients or customers. They handle inquiries, resolve issues, and provide information about products or services. Their goal is to ensure customer satisfaction, encourage loyalty, and support the overall growth of the company by delivering excellent service. They often communicate with customers via phone, email, or in-person, and may also assist with account management and feedback collection.

Is being an RM a stressful job?

A Customer Relationship Associate role can be stressful due to the need to manage client expectations, handle complaints, and meet performance targets. The job often requires strong communication skills, problem-solving abilities, and the ability to work under pressure, especially during busy periods or when dealing with difficult customers.

What are the key skills and qualifications needed to thrive as a Customer Relationship Associate, and why are they important?

To thrive as a Customer Relationship Associate, you need strong communication skills, a customer-focused mindset, and typically a bachelor's degree in business or a related field. Familiarity with CRM software such as Salesforce, MS Office Suite, and ticketing systems is commonly required. Exceptional interpersonal skills, problem-solving abilities, and patience help you stand out in managing diverse client needs. These competencies are crucial for building lasting client relationships, ensuring customer satisfaction, and supporting business growth.

What is the difference between Customer Relationship Associate vs Customer Service Representative?

AspectCustomer Relationship AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or sales experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentOffice settings, client-facing roles, sales environmentsCall centers, retail, office settings, customer support centers
Employer & Industry UsageBanking, insurance, retail, telecommunicationsRetail, telecom, hospitality, tech support
Common Search & Comparison IntentUnderstanding roles involving client engagement and relationship buildingCustomer support and issue resolution

The main difference is that a Customer Relationship Associate focuses on building and maintaining long-term client relationships, often involving sales and personalized service. In contrast, a Customer Service Representative primarily handles customer inquiries, complaints, and support issues. Both roles require strong communication skills and customer-focused credentials, but their daily tasks and objectives differ based on relationship management versus support functions.

What are some common challenges faced by Customer Relationship Associates, and how can they be addressed?

Customer Relationship Associates often encounter challenges such as managing high volumes of customer inquiries, dealing with difficult clients, and balancing administrative tasks with relationship-building efforts. Developing strong communication and problem-solving skills can help address these challenges, as well as staying organized and using CRM tools efficiently. Regular training and collaborating closely with team members also support effective handling of complex situations and continuous improvement in customer service.

What is the highest paying job in customer service?

In customer service, roles such as Customer Service Manager, Client Services Director, or Customer Experience Executive tend to have the highest salaries, often exceeding $70,000 annually. These positions typically require leadership skills, industry experience, and sometimes advanced certifications or training in customer relationship management tools.
What cities are hiring for Customer Relationship Associate jobs? Cities with the most Customer Relationship Associate job openings:
What are the most commonly searched types of Customer Relationship jobs? The most popular types of Customer Relationship jobs are:
What states have the most Customer Relationship Associate jobs? States with the most job openings for Customer Relationship Associate jobs include:
Customer Relationship Associate jobs near you
Infographic showing various Customer Relationship Associate job openings in the United States as of June 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 68% Physical, 2% Hybrid, and 30% Remote job distribution, with an average salary of $47,089 per year, or $22.6 per hour.
Relationship Associate

Relationship Associate

OPENLANE

Tinley Park, IL • On-site

$24 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Openlane rating

7.4

Company rating: 7.4 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

4th of 16 rated auctioneers

Job description

Who We Are:
At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we've been committed to making dreams come true for independent car dealers. AFC's finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek. Learn more about AFC, here: https://www.autofinance.com/
AFC is proud to be a subsidiary of OPENLANE. AFC's core business complements the other business units within the OPENLANE group of companies. For more information, visit https://corporate.openlane.com/.
AFC's Core Values:
Elevating Relationships. We connect deeply with our customers - celebrating their wins and supporting their struggles as if they were our own.
Powered by Passion. We believe that "passion is our superpower" and that every success is built upon the commitment and perseverance of our employees.
Vision-driven. We look ahead to the bigger picture so our customers can be prepared; after all, their success is our destination.
Dedicated to You. We demonstrate value and appreciation by recognizing and validating each other's efforts. We stand committed to the success of our customers.
What We Offer:
  • Competitive pay
  • Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
  • Immediately vested 401K (US) or RRSP (Canada) with company match
  • Paid Vacation, Personal, and Sick Time
  • Paid maternity and paternity leave (US)
  • Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
  • Robust Employee Assistance Program
  • Employer paid Leap into Service Day to volunteer
  • Tuition Reimbursement for eligible programs
  • Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
  • Company culture of internal promotions, diverse career paths, and meaningful advancement

We're Looking For:
We are seeking a Relationship Associate with experience in managing accounts, analyzing data, building relationships, and working as part of a team to meet branch goals. You will be part of a small, local team responsible for providing financing (floorplanning) for independent auto dealers. You will be involved in driving a positive customer experience and identifying organic growth opportunities. The ideal candidate will have two years in customer-facing roles, one year in sales or sales support, and a keen eye for attention to detail.
Where You'll Work:
The ideal candidate will reside within the Tinley Park, IL market and travel within their assigned territory.
You Are:
  • Focused on Elevating Relationships: you believe integrity and honesty build long-lasting relationships; connecting with your customers as well as your peers, celebrating their wins, and supporting them through their struggles.
  • Powered by Passion: you are obsessed with customer service and helping our customers realize their unlimited potential. You understand our dealer's success is built upon the commitment and perseverance of your efforts.
  • Vision-Driven: you focus on understanding your customers' future needs and are dedicated to continuous improvement; making it easier for customers to do business while preparing for what's to come.
  • Dedicated: you have an unwavering "people-first" commitment to ensure success and provide support to your customers and team.

You Will:
  • Develop an understanding of customer needs by using customer relationship management (CRM) tools and work queues.
  • Identify dealer needs to promote product solutions and campaigns.
  • Manage accounts and enhance dealer growth by engaging in focused performance-related discussions.
  • Manage, service, and mitigate risk on customer accounts.
  • Manage existing accounts and drive new growth opportunities.

Must Have's:
  • Two years of experience in customer-facing, sales, or sales support roles.
  • A valid driver's license with reliable and dedicated transportation.
  • Ability and desire to frequently travel 25-50% within your market to support our current and prospective customer base.
  • Desire and experience working in a multi-faceted environment, effectively managing multiple tasks with a strong focus on productivity and the ability to adapt.
  • Ability to use and understand technology required for your position such as mobile applications and software.
  • Ability to work independently and autonomously when needed as well as part of a team.
  • High level of accountability towards local goals and business targets.

Nice to Have's:
  • Previous auto industry experience
  • Experience with Google Workspace, Salesforce, and Tableau
  • Bilingual is preferred

Sound like a match? Apply Now - We can't wait to hear from you!
Compensation Range of
Hourly: $24.00 - $26.00 USD
(Depending on experience, skill set, qualifications, and other relevant factors.)
Bonus Range
Target Bonus Range: $0.00 - $5,000.00 USD Annually

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