ZipRecruiter

Log In

1

Customer Relationship Associate Jobs in Iowa (NOW HIRING)

Landus

Relationship Specialist - Seasonal

Huxley, IA · On-site

Ensure customer satisfaction by prompt attention assisting or directing customers to the ... Associate's degree (A. A.) or equivalent from two-year college or technical school; or two to five ...

Landus

Relationship Specialist - Seasonal

Manilla, IA · On-site

Ensure customer satisfaction by prompt attention assisting or directing customers to the ... Associate's degree (A. A.) or equivalent from two-year college or technical school; or two to five ...

Landus

Relationship Specialist - Seasonal

Casey, IA · On-site

Ensure customer satisfaction by prompt attention assisting or directing customers to the ... Associate's degree (A. A.) or equivalent from two-year college or technical school; or two to five ...

Landus

Relationship Specialist - Seasonal

Rake, IA · On-site

Ensure customer satisfaction by prompt attention assisting or directing customers to the ... Associate's degree (A. A.) or equivalent from two-year college or technical school; or two to five ...

Landus

Relationship Specialist - Seasonal

Aredale, IA · On-site

Ensure customer satisfaction by prompt attention assisting or directing customers to the ... Associate's degree (A. A.) or equivalent from two-year college or technical school; or two to five ...

Landus

Relationship Specialist - Seasonal

Bayard, IA · On-site

Ensure customer satisfaction by prompt attention assisting or directing customers to the ... Associate's degree (A. A.) or equivalent from two-year college or technical school; or two to five ...

Landus

Relationship Specialist - Seasonal

Beaver, IA · On-site

Ensure customer satisfaction by prompt attention assisting or directing customers to the ... Associate's degree (A. A.) or equivalent from two-year college or technical school; or two to five ...

Landus

Relationship Specialist - Seasonal

Boone, IA · On-site

Ensure customer satisfaction by prompt attention assisting or directing customers to the ... Associate's degree (A. A.) or equivalent from two-year college or technical school; or two to five ...

next page

Showing results 1-20

All JobsCustomer Relationship Associate JobsCustomer Relationship Associate Jobs in Iowa

Customer Relationship Associate information

See Iowa salary details

$23.5K

$44.2K

$62.9K

How much do customer relationship associate jobs pay per year?

As of Aug 21, 2026, the average yearly pay for customer relationship associate in Iowa is $44,229.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,600.00 and $47,000.00 per year, depending on experience, location, and employer.

What does a customer relationship associate do?

A Customer Relationship Associate is responsible for building and maintaining positive relationships with clients or customers. They handle inquiries, resolve issues, and provide information about products or services. Their goal is to ensure customer satisfaction, encourage loyalty, and support the overall growth of the company by delivering excellent service. They often communicate with customers via phone, email, or in-person, and may also assist with account management and feedback collection.

What are the key skills and qualifications needed to thrive as a customer relationship associate?

To thrive as a Customer Relationship Associate, you need strong communication skills, a customer-focused mindset, and typically a bachelor's degree in business or a related field. Familiarity with CRM software such as Salesforce, MS Office Suite, and ticketing systems is commonly required. Exceptional interpersonal skills, problem-solving abilities, and patience help you stand out in managing diverse client needs. These competencies are crucial for building lasting client relationships, ensuring customer satisfaction, and supporting business growth.

What are some common challenges faced by customer relationship associates, and how can they be addressed?

Customer Relationship Associates often encounter challenges such as managing high volumes of customer inquiries, dealing with difficult clients, and balancing administrative tasks with relationship-building efforts. Developing strong communication and problem-solving skills can help address these challenges, as well as staying organized and using CRM tools efficiently. Regular training and collaborating closely with team members also support effective handling of complex situations and continuous improvement in customer service.

What is the difference between Customer Relationship Associate vs Customer Service Representative?

AspectCustomer Relationship AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or sales experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentOffice settings, client-facing roles, sales environmentsCall centers, retail, office settings, customer support centers
Employer & Industry UsageBanking, insurance, retail, telecommunicationsRetail, telecom, hospitality, tech support
Common Search & Comparison IntentUnderstanding roles involving client engagement and relationship buildingCustomer support and issue resolution

The main difference is that a Customer Relationship Associate focuses on building and maintaining long-term client relationships, often involving sales and personalized service. In contrast, a Customer Service Representative primarily handles customer inquiries, complaints, and support issues. Both roles require strong communication skills and customer-focused credentials, but their daily tasks and objectives differ based on relationship management versus support functions.

Is a customer relationship associate an entry level job?

A customer relationship associate is often considered an entry-level position that typically requires good communication skills and basic customer service experience. Many employers provide on-the-job training, making it accessible to candidates without extensive prior experience.

Is customer relationship associate a stressful job?

Customer Relationship Associates often handle customer inquiries, resolve issues, and maintain client satisfaction, which can be demanding during busy periods or when managing difficult customers. The job may involve multitasking and meeting performance targets, but stress levels vary depending on the work environment and individual skills. Proper training and support can help manage workload-related stress.

What are the most commonly searched types of Customer Relationship jobs in Iowa?

The most popular types of Customer Relationship jobs in Iowa are:

Customer Relationship Associate jobs near you
Infographic showing various Customer Relationship Associate job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $44,229 per year, or $21.3 per hour.

Associate Sales Representative, CRM (Des Moines, IA)

Abbott

Des Moines, IA • On-site

$43K - $109K/yr

Full-time

Medical, Retirement

Posted 5 days ago

Abbott rating

7.8

Company rating: 7.8 out of 10

Based on 138 frontline employees who took The Breakroom Quiz

175th of 543 rated manufacturers

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.
JOB DESCRIPTION:
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to:
  • Career development with an international company where you can grow the career you dream of.
  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
  • An excellent retirement savings plan with a high employer contribution •
  • Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
  • A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity
The Associate Sales Representative is a field-based position based in Des Moines, Iowa in the Cardiac Rhythm Management division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats.
What You'll Work On
Operating with general guidance, offers engineering, sales, educational, and technical support to address field inquiries from physicians, healthcare professionals, patients, and field sales staff regarding CRM products.
Key Responsibilities:
  • Acts as a clinical interface between the medical community and the business. Demonstrates ability to build and sustain credible business relationships with customers and shares product expertise accordingly.
  • Provides engineering, sales, education, and clinical support in response to field inquiries on as-needed basis. Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends, and players.
  • Develops, leads and/or facilitates trainings and other programs on CRM products to healthcare professionals.
  • Provides additional back-up support to CRM Sales Representatives

Qualifications:
  • Bachelor's Degree or four years of relevant work experience in lieu of a bachelor's degree
  • 1-2 years of successful sales or related business experience with proven leadership, preferably within the medical device industry
  • Well organized, capable of juggling multiple projects and accustomed to tight deadlines.
  • Excellent personal computer skills including MS Excel, Word, Outlook and Power Point.
  • Ability to work in a highly matrixed and geographically diverse business environment.
  • Ability to work within a team and as an individual contributor in a fast-paced, changing environment.
  • Ability to leverage and/or engage others to accomplish projects.
  • Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.
  • Multitasks, prioritizes and meets deadlines in timely manner.
  • Strong organizational and follow-up skills, as well as attention to detail.
  • Excellent interpersonal, verbal, written and presentation skills
  • Schedule flexibility for case coverage and client meetings after hours and on weekends.
  • Ability to work with excel, PowerPoint and other reporting programs to manage sales and territory data
  • Ability to interpret and use sales data to manage territory and accounts effectively
  • Ability to travel approximately 25-50% of the time, dependent on territory geography.

Preferred Qualifications:
  • Experience with direct quota attainment and performance metrics
  • Utilized as entry level role for those coming in outside of the CA Associate program with minimum of:
  • 1 year of experience or program certificate such as ATI, PrepMD, etc.
  • Ability to become fully certified on CRM products within 2 years
  • Strong technical aptitude
  • Prior experience in a clinical setting or equivalent training/education in a related field

Apply Now
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews.
The base pay for this position is
$43,900.00 - $109,200.00
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Sales Force
DIVISION:
CRM Cardiac Rhythm Management
LOCATION:
United States of America : Remote
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes, 50 % of the Time
MEDICAL SURVEILLANCE:
Yes
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Work with human blood or other potentially infectious materials, Work with infectious organisms or known infectious materials
Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.
EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf
EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

What Abbott employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply