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Customer Relationship Associate Jobs in Washington

LSU AgCenter

CRM Administrator

Alexandria, VA

Associate Vice Chancellor for Enrollment Management Responsibilities : * Oversee the daily ... Advanced proficiency with CRM and Student Information Systems * Excellent communication, project ...

New

Leap

CRM Specialist

Columbia, MD

Position Overview We are seeking a dynamic and detail-oriented CRM Specialist to join our team. In ... Associate's degree or Bachelor's degree required Compensation will be determined based on ...

MyEyeDr.

Sr. IT CRM Developer

Vienna, VA · On-site

$140K - $160K/yr

Description About the role We are seeking a Sr. CRM Developer to lead the technical development and ... Participate in our Vision coverage and associate discounts on our products * Participate in our ...

MyEyeDr.

Sr. IT CRM Developer

Vienna, VA · Hybrid

$140K - $160K/yr

Description About the role We are seeking a Sr. CRM Developer to lead the technical development and ... Participate in our Vision coverage and associate discounts on our products * Participate in our ...

MyEyeDr.

CRM Campaign Specialist, New Locations

Vienna, VA · On-site

$82K - $92K/yr

Description About the Role As CRM Campaign Specialist (New Locations), you will own the end-to-end ... Participate in our Vision coverage and associate discounts on our products * Participate in our ...

MyEyeDr.

CRM Campaign Specialist, New Locations

Vienna, VA · Hybrid

$82K - $92K/yr

Description About the Role As CRM Campaign Specialist (New Locations), you will own the end-to-end ... Participate in our Vision coverage and associate discounts on our products * Participate in our ...

LHH US

Customer Service Associate

Falls Church, VA

$21 - $23/hr

Build and maintain strong relationships with customers and internal partners. * Accurately document ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

LHH US

Customer Service Associate

Falls Church, VA

$21 - $23/hr

Build and maintain strong relationships with customers and internal partners. * Accurately document ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

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All JobsCustomer Relationship Associate JobsCustomer Relationship Associate Jobs in Washington

Customer Relationship Associate information

See Washington salary details

$28.3K

$53.3K

$75.9K

How much do customer relationship associate jobs pay per year?

As of Jul 27, 2026, the average yearly pay for customer relationship associate in Washington is $53,333.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,300.00 and $56,600.00 per year, depending on experience, location, and employer.

What qualifications are needed to be an RM?

A Customer Relationship Associate typically needs a high school diploma or equivalent, strong communication and interpersonal skills, and experience in customer service or sales. Some roles may require familiarity with CRM software and relevant certifications, depending on the industry and company requirements.

What does a customer relations associate do?

A customer relations associate manages interactions with customers to ensure satisfaction and build loyalty. They handle inquiries, resolve complaints, and provide product or service information, often using communication tools like phone, email, or chat. Strong interpersonal skills and knowledge of company policies are essential for this role.

What does a Customer Relationship Associate do?

A Customer Relationship Associate is responsible for building and maintaining positive relationships with clients or customers. They handle inquiries, resolve issues, and provide information about products or services. Their goal is to ensure customer satisfaction, encourage loyalty, and support the overall growth of the company by delivering excellent service. They often communicate with customers via phone, email, or in-person, and may also assist with account management and feedback collection.

Is being an RM a stressful job?

A Customer Relationship Associate role can be stressful due to the need to manage client expectations, handle complaints, and meet performance targets. The job often requires strong communication skills, problem-solving abilities, and the ability to work under pressure, especially during busy periods or when dealing with difficult customers.

What are the key skills and qualifications needed to thrive as a Customer Relationship Associate, and why are they important?

To thrive as a Customer Relationship Associate, you need strong communication skills, a customer-focused mindset, and typically a bachelor's degree in business or a related field. Familiarity with CRM software such as Salesforce, MS Office Suite, and ticketing systems is commonly required. Exceptional interpersonal skills, problem-solving abilities, and patience help you stand out in managing diverse client needs. These competencies are crucial for building lasting client relationships, ensuring customer satisfaction, and supporting business growth.

What is the difference between Customer Relationship Associate vs Customer Service Representative?

AspectCustomer Relationship AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or sales experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentOffice settings, client-facing roles, sales environmentsCall centers, retail, office settings, customer support centers
Employer & Industry UsageBanking, insurance, retail, telecommunicationsRetail, telecom, hospitality, tech support
Common Search & Comparison IntentUnderstanding roles involving client engagement and relationship buildingCustomer support and issue resolution

The main difference is that a Customer Relationship Associate focuses on building and maintaining long-term client relationships, often involving sales and personalized service. In contrast, a Customer Service Representative primarily handles customer inquiries, complaints, and support issues. Both roles require strong communication skills and customer-focused credentials, but their daily tasks and objectives differ based on relationship management versus support functions.

What are some common challenges faced by Customer Relationship Associates, and how can they be addressed?

Customer Relationship Associates often encounter challenges such as managing high volumes of customer inquiries, dealing with difficult clients, and balancing administrative tasks with relationship-building efforts. Developing strong communication and problem-solving skills can help address these challenges, as well as staying organized and using CRM tools efficiently. Regular training and collaborating closely with team members also support effective handling of complex situations and continuous improvement in customer service.

What is the highest paying job in customer service?

In customer service, roles such as Customer Service Manager, Client Services Director, or Customer Experience Executive tend to have the highest salaries, often exceeding $70,000 annually. These positions typically require leadership skills, industry experience, and sometimes advanced certifications or training in customer relationship management tools.
What are the most commonly searched types of Customer Relationship jobs in Washington? The most popular types of Customer Relationship jobs in Washington are:
What cities in Washington are hiring for Customer Relationship Associate jobs? Cities in Washington with the most Customer Relationship Associate job openings:
Customer Relationship Associate jobs near you
Infographic showing various Customer Relationship Associate job openings in Washington as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $53,333 per year, or $25.6 per hour.
Private Client Relationship Associate

Private Client Relationship Associate

Brown Advisory

Washington, DC

$45K - $56K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 23 days ago

Job description

Company Overview


Every firm has a culture - the values, beliefs, methodology, attitudes and standards that reflect an organization's DNA. But the truly inspiring firms - the game-changers, the industry leaders and the disruptors - have cultures that propel them to innovate and stand out. At Brown Advisory, we aim to be one of those inspired firms. Over the years, we have purposefully built and nurtured our client-first culture.

Brown Advisory is an independent investment management and strategic advisory firm committed to delivering a combination of first-class performance, strategic advice and the highest level of client service. The firm's clients-including individuals, families, family offices, endowments, foundations, charities, institutions, consultants, and financial intermediaries-are served by over 1,000 colleagues worldwide, all of whom are equity owners of the firm.

Position Summary

Private Client Service delivers highly customized and comprehensive service to our clients. As a key member of this team, the Relationship Associate will execute on a range of client requests while maintaining proactive account administration. The Relationship Associate will follow the firm's best practices to ensure that all client-related activity is completed in a prompt, accurate, and thorough manner. Additional responsibilities include workflow coordination with the broader client-facing team related to clients' investments, estate planning, and account administration.

The primary duties and responsibilities include but are not limited to:

  • Serve as a critical team member in partnership with Client Service Advisors and Senior Associates.

  • Partner with key internal stakeholders within Operations, Private Equity, Portfolio Management, Strategic Advisory, and Compliance to provide comprehensive day-to-day service to clients.

  • Execute cash management activities including but not limited to domestic and international fund transfers, monitoring client cash balances, establishing recurring payments, and resolving issues as needed.

  • Proactively perform client account activities, such as new account onboarding, asset transfers, online enrollment, document delivery, and customized reporting.

  • Prepare investment-related documents for client signature, including investment management agreements, letters of authorization, and fee schedules.

  • Maintain CRM records for clients and prospects.

  • Complete ad hoc client-related projects as needed.


Qualifications:

  • Bachelor's degree required

  • 2+ years financial industry or client service experience preferred

  • Experience with trust administration and/or client account documentation a plus

  • Proficiency with M.S. Office suite including Excel, Word & PowerPoint

  • Strong quantitative, analytical, and interpersonal skills

  • Highly organized work style; detail-oriented and accurate

  • Ability to multi-task and adapt to changing priorities to meet client demands

  • Collaborative team-player; self-motivated with a strong work ethic

  • Demonstrates tact, discretion and good judgement in handling sensitive and confidential information

  • Proficiency in leveraging systems and processes to execute activities with accuracy and efficiency

  • Exhibits excellent communication skills, both verbal and written

  • Eager to contribute and learn, ask questions and provide solutions

  • Ability to work in the Washington office location

Salary: $65-$82k. Commensurate with experience and location. Does not include bonus or long term incentive eligibility (if applicable).

Benefits


At Brown Advisory we offer a competitive compensation package, including full benefits.
Medical
Dental
Vision
Wellness program participation incentive
Financial wellness program
Fitness event fee reimbursement
Gym membership discounts
Colleague Assistance Program
Telemedicine Program (for those enrolled in Medical)
Adoption Benefits
Daycare late pick-up fee reimbursement
Basic Life & Accidental Death & Dismemberment Insurance
Voluntary Life & Accidental Death & Dismemberment Insurance
Short Term Disability
Paid parental leave
Group Long Term Disability
Pet Insurance
401(k) (50% employer match up to IRS limit, 4 year vesting)

Brown Advisory is an Equal Employment Opportunity Employer.

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