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Customer Relationship Associate Jobs in Texas (NOW HIRING)

Grameen America Inc

Relationship Associate

Dallas, TX · On-site

$17.36/hr

We are seeking a motivated individual who thrives on delivering exceptional customer service ... The Relationship Associate reports to the Branch Manager. On- Site Work Requirements Grameen ...

Grameen America Inc

Relationship Associate

Dallas, TX · On-site

$17.36/hr

We are seeking a motivated individual who thrives on delivering exceptional customer service ... The Relationship Associate reports to the Branch Manager. On- Site Work Requirements Grameen ...

Huntington

Account Relationship Associate

Houston, TX · On-site +1

$45K - $61K/yr

This senior level Account Relationship Associate position provides Simply the Best customer service at all times. Duties & Responsibilities: * Provides administrative support, including typing ...

Huntington

Account Relationship Associate

Houston, TX · On-site +1

$42K - $58K/yr

This senior level Account Relationship Associate position provides Simply the Best customer service at all times. Duties & Responsibilities: Provides administrative support, including typing, filing ...

Huntington

Account Relationship Associate

Houston, TX · On-site +1

$42K - $58K/yr

This senior level Account Relationship Associate position provides Simply the Best customer service at all times. Duties & Responsibilities: * Provides administrative support, including typing ...

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Showing results 1-20

All JobsCustomer Relationship Associate JobsCustomer Relationship Associate Jobs in Texas

Customer Relationship Associate information

See Texas salary details

$23.3K

$43.9K

$62.4K

How much do customer relationship associate jobs pay per year?

As of Sep 4, 2026, the average yearly pay for customer relationship associate in Texas is $43,870.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,300.00 and $46,600.00 per year, depending on experience, location, and employer.

What does a customer relationship associate do?

A Customer Relationship Associate is responsible for building and maintaining positive relationships with clients or customers. They handle inquiries, resolve issues, and provide information about products or services. Their goal is to ensure customer satisfaction, encourage loyalty, and support the overall growth of the company by delivering excellent service. They often communicate with customers via phone, email, or in-person, and may also assist with account management and feedback collection.

What are the key skills and qualifications needed to thrive as a customer relationship associate?

To thrive as a Customer Relationship Associate, you need strong communication skills, a customer-focused mindset, and typically a bachelor's degree in business or a related field. Familiarity with CRM software such as Salesforce, MS Office Suite, and ticketing systems is commonly required. Exceptional interpersonal skills, problem-solving abilities, and patience help you stand out in managing diverse client needs. These competencies are crucial for building lasting client relationships, ensuring customer satisfaction, and supporting business growth.

What are some common challenges faced by customer relationship associates, and how can they be addressed?

Customer Relationship Associates often encounter challenges such as managing high volumes of customer inquiries, dealing with difficult clients, and balancing administrative tasks with relationship-building efforts. Developing strong communication and problem-solving skills can help address these challenges, as well as staying organized and using CRM tools efficiently. Regular training and collaborating closely with team members also support effective handling of complex situations and continuous improvement in customer service.

What is the difference between Customer Relationship Associate vs Customer Service Representative?

AspectCustomer Relationship AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or sales experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentOffice settings, client-facing roles, sales environmentsCall centers, retail, office settings, customer support centers
Employer & Industry UsageBanking, insurance, retail, telecommunicationsRetail, telecom, hospitality, tech support
Common Search & Comparison IntentUnderstanding roles involving client engagement and relationship buildingCustomer support and issue resolution

The main difference is that a Customer Relationship Associate focuses on building and maintaining long-term client relationships, often involving sales and personalized service. In contrast, a Customer Service Representative primarily handles customer inquiries, complaints, and support issues. Both roles require strong communication skills and customer-focused credentials, but their daily tasks and objectives differ based on relationship management versus support functions.

Is a customer relationship associate an entry level job?

A customer relationship associate is often considered an entry-level position that typically requires good communication skills and basic customer service experience. Many employers provide on-the-job training, making it accessible to candidates without extensive prior experience.

Is customer relationship associate a stressful job?

Customer Relationship Associates often handle customer inquiries, resolve issues, and maintain client satisfaction, which can be demanding during busy periods or when managing difficult customers. The job may involve multitasking and meeting performance targets, but stress levels vary depending on the work environment and individual skills. Proper training and support can help manage workload-related stress.

What are the most commonly searched types of Customer Relationship jobs in Texas?

The most popular types of Customer Relationship jobs in Texas are:

What cities in Texas are hiring for Customer Relationship Associate jobs?

Cities in Texas with the most Customer Relationship Associate job openings:

Customer Relationship Associate jobs near you
Infographic showing various Customer Relationship Associate job openings in Texas as of August 2026, with employment types broken down into 79% Full Time, 17% Part Time, 3% Contract, and 1% Nights. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $43,870 per year, or $21.1 per hour.

Customer Relationship Associate

HireNow Staffing

Grapevine, TX • On-site

$60 - $125/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Customer Relationship Associate (CRA) Company: HireNow Staffing (Direct Placement Partner)

HireNow Staffing is actively recruiting a seasoned, highly skilled Customer Relationship Associate (CRA) to join one of our valued client partners in Grapevine, Texas. This full-time onsite opportunity is ideal for an experienced transportation brokerage professional who thrives on business development, strategic account management, and delivering customized freight solutions across multiple transportation modes.

The selected candidate will play a critical role in expanding customer relationships, generating new business, managing transportation accounts, and partnering with operations to ensure exceptional service while maximizing profitability.

Key Responsibilities
  • Generate new freight opportunities through proactive business development and relationship-building initiatives
  • Develop, grow, and manage a portfolio of transportation brokerage accounts
  • Expand existing customer partnerships through strategic account development and consultative sales
  • Coordinate freight solutions including Full Truckload (FTL), Dry Van, Reefer, Intermodal, Drayage, Specialized Equipment, Over-Dimensional, and Multi-Modal shipments
  • Develop competitive freight pricing strategies that balance customer satisfaction with company profitability
  • Collaborate with Carrier Development and Operations teams to ensure successful shipment execution
  • Build and maintain productive relationships with transportation carriers and logistics partners
  • Resolve shipment issues, service disruptions, claims, and customer concerns with professionalism and urgency
  • Monitor freight market conditions, transportation trends, and emerging business opportunities
  • Maintain accurate customer records and activity using Transportation Management Systems (TMS) and CRM tools
  • Deliver exceptional customer service while identifying opportunities to increase account revenue and long-term retention
Required Qualifications
  • Minimum 5 years of experience within a non-asset freight brokerage environment
  • Proven business development, transportation sales, or account management experience
  • Strong understanding of freight pricing, transportation execution, and brokerage operations
  • Experience coordinating FTL, Dry Van, Reefer, Specialized, Intermodal, Drayage, and Over-Dimensional freight
  • Strong negotiation, relationship management, and customer service skills
  • Experience using Transportation Management Systems (TMS)
  • Proficiency with Microsoft Office Suite
  • Excellent verbal and written communication skills
  • Strong organizational, analytical, and problem-solving abilities
  • Ability to work onsite in Grapevine, Texas
  • U.S.-based applicants only
  • Must be authorized to work in the United States
Preferred Qualifications
  • Transportation brokerage professionals with operational execution experience
  • Strong background in freight account management and carrier development
  • Asset-based transportation experience
  • Experience managing high-volume customer portfolios
  • Existing transportation industry relationships and business network
  • Strong understanding of transportation regulations and logistics best practices
  • Demonstrated record of revenue growth and customer retention
HireNow Package
  • Compensation: $60,000–$125,000 annually
  • Benefits: Health, dental, and vision insurance; 401(k) with company match; paid time off; life insurance; short-term disability; long-term disability; paid parking
  • Employment Type: Full-Time
  • Work Location: Onsite – Grapevine, Texas
  • Headcount: 1
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HireNow Staffing logo

About HireNow Staffing

Sourced by ZipRecruiter

HireNow Staffing originated from the recognition of a need within the job market for a more efficient and specialized approach to staffing. We have identified challenges that businesses faced in finding and hiring qualified candidates, especially in industries like healthcare, executive roles, and industrial sectors. The ethos of HireNow Staffing is straightforward. We're motivated by a singular vision: to efficiently address the staffing needs of businesses, ensuring they're equipped with the right employees for optimal operations. Situated in the thriving heart of Kent, WA, we have evolved into a beacon of recruitment excellence. Our process, designed for speed and reliability, ensures that each candidate is screened meticulously, matching their skill set with the perfect job role. Whether temporary employment, a transition from temp to hire, or direct placement, our goal remains consistent – to provide unparalleled recruitment solutions. Our commitment goes beyond mere numbers. We are deeply rooted in our community, aiming to fulfill the immediate staffing needs of businesses. Our assistance ensures that every company we collaborate with operates at its full potential. We are more than just a staffing agency; we're the trusted ally in your business's operational journey.

Industry

Recruiting and staffing services

Company size

1 - 10 Employees

Headquarters location

Kent, WA, US

Year founded

2022

Social media

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