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Customer Relationship Manager Jobs in Texas (NOW HIRING)

Customer Relationship Manager Duration: 12 months Shift Timings: 9-6 local time, must be flexible to work within this shift General knowledge about the entire loss mitigation process is necessary to ...

... Manager. In this position, you'll be responsible for creating and implementing a CRM strategy and customer retention at Made In. You'll take ownership of creating and implementing a data-driven CRM ...

... Manager. In this position, you'll be responsible for creating and implementing a CRM strategy and customer retention at Made In. You'll take ownership of creating and implementing a data-driven CRM ...

CRM Manager

Austin, TX · On-site +1

... Manager. In this position, you'll be responsible for creating and implementing a CRM strategy and customer retention at Made In. You'll take ownership of creating and implementing a data-driven CRM ...

Experienced in Microsoft Dynamics 365 CRM? This newly created Direct Hire role in Irving, Texas offers the opportunity to support and improve business processes through technology. Apply now! Company ...

This Senior Manager will oversee CRM strategy, campaign governance, personalization, and consumer journey optimization while leading a high-performing CRM team responsible for email, SMS, push ...

This Senior Manager will oversee CRM strategy, campaign governance, personalization, and consumer journey optimization while leading a high-performing CRM team responsible for email, SMS, push ...

CRM Specialist

Victoria, TX · On-site

$4.5K - $5.0K/mo

This position supports the CRM Administrator in the coordination, development, and administration of the College's customer relationship management CRM system. This position is benefits eligible. For ...

Sr. Manager CRM

Plano, TX · On-site

$120 - $180/hr

Define and lead the CRM strategy aligned with business objectives across email, SMS, push notifications and automated campaigns. Develop lifecycle marketing strategies that increase consumer ...

New

Senior CRM Manager

Austin, TX · On-site

$89K - $139K/yr

... Manager will hold the vision for how we communicate with customers in the Americas. You will bridge the gap between our high-level CRM strategy and tactical execution, ensuring our customers receive ...

Provide support and development for the Dynamics CRM implementation at FFGA. Determine solution to problems and design and develop solutions for new capabilities requested. Skills Required:

CRM Administrator

San Antonio, TX · Hybrid

$45K - $55K/yr

CRM Administrator - Titan Factory Direct Location: San Antonio, TX (On-site with future hybrid potential) Salary: $45,000-$55,000 per year + full benefits including 401(k) About the Role Titan ...

CRM Administrator

San Antonio, TX · On-site

$45K - $55K/yr

CRM Administrator - Titan Factory Direct???? Location: San Antonio, TX (On-site with future hybrid potential)???? Salary: $45,000-$55,000 per year + full benefits including 401(k)About the RoleTitan ...

CRM Administrator

San Antonio, TX · On-site

$45K - $55K/yr

CRM Administrator - Titan Factory Direct Location: San Antonio, TX (On-site with future hybrid potential) Salary: $45,000-$55,000 per year + full benefits including 401(k) About the Role Titan ...

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Customer Relationship Manager information

See Texas salary details

$11

$24

$47

How much do customer relationship manager jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer relationship manager in Texas is $24.93, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $29.13 per hour, depending on experience, location, and employer.

What does a customer relationship manager do?

A Customer Relationship Manager (CRM) is responsible for building and maintaining positive relationships with a company's clients. They ensure customer satisfaction by addressing inquiries, resolving complaints, and providing support throughout the customer journey. CRMs also analyze customer data to identify trends and opportunities for improving services or products. Their goal is to foster long-term loyalty and help the company retain and grow its customer base.

How does a customer relationship manager typically collaborate with sales and support teams to enhance client satisfaction?

A Customer Relationship Manager (CRM) works closely with both sales and support teams to ensure clients receive seamless service throughout their journey. This collaboration often involves regular meetings to discuss client feedback, aligning on strategies to address concerns, and sharing insights that can improve the customer experience. By acting as a communication bridge, the CRM helps prioritize client needs, coordinates follow-ups, and ensures that any issues are resolved quickly, ultimately contributing to higher client satisfaction and retention.

What are the key skills and qualifications needed to thrive as a customer relationship manager, and why are they important?

To thrive as a Customer Relationship Manager, you need strong interpersonal skills, a background in business or marketing, and experience in client relationship management. Familiarity with Customer Relationship Management (CRM) software like Salesforce and relevant certifications are typically expected. Excellent communication, problem-solving, and active listening skills help build trust and effectively address client needs. These competencies are crucial for fostering long-term customer loyalty and driving business growth.

What is the difference between Customer Relationship Manager vs Sales Representative?

AspectCustomer Relationship ManagerSales Representative
Primary FocusBuilding and maintaining long-term customer relationshipsGenerating sales and closing deals
Required SkillsCommunication, customer service, relationship managementPersuasion, negotiation, product knowledge
Work EnvironmentCustomer service centers, client offices, CRM softwareSales meetings, retail stores, client sites
Common CertificationsCRM certifications, customer service trainingSales certifications, product training

While both roles involve interacting with customers, a Customer Relationship Manager focuses on nurturing ongoing relationships to ensure customer satisfaction and loyalty. In contrast, a Sales Representative primarily aims to convert prospects into buyers and meet sales targets. Understanding these differences helps job seekers align their skills with the right career path.

More about Customer Relationship Manager jobs

What are the most commonly searched types of Customer Relationship jobs in Texas?

The most popular types of Customer Relationship jobs in Texas are:

What are popular job titles related to Customer Relationship Manager jobs in Texas?

For Customer Relationship Manager jobs in Texas, the most frequently searched job titles are:

What cities in Texas are hiring for Customer Relationship Manager jobs?

Cities in Texas with the most Customer Relationship Manager job openings:

Infographic showing various Customer Relationship Manager job openings in Texas as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $51,845 per year, or $24.9 per hour.

Customer Relationship Manager

Collabera

Addison, TX • On-site

Contractor

Re-posted 25 days ago


Job description

Company Description

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. 


Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence.

Job Description

Position Details: 

Industry: Banking

Location: 16001 N Dallas Pkwy, Addison, TX - 75001

Job Title: Customer Relationship Manager

Duration: 12 months

Shift Timings: 9-6 local time, must be flexible to work within this shift


Job Description: 

General knowledge about the entire loss mitigation process is necessary to manage a large portfolio of customers throughout the default servicing lifecycle. 

The Customer Relationship Manager (CRM) position requires expertise in loan modification. 

The CRM serves as a single point of contact and trusted advisor for these borrowers. 

Sensitivity to the nature of a distressed customer situation and professional demeanor are important attributes to possess in communicating with customers, as well as setting expectations, about loan status and possible difficult decisions up to the final resolution. 

The CRM will oversee broad set of activities that include managing a portfolio of loans in default, loan modifications, document validation, NPV modeling, second mortgage modifications, short sale/ DIL, and answer technical foreclosure questions. In many cases, (e.g., short sale/DIL/foreclosure) the CRM will be needed to initiate and possibly facilitate connections and dialogue between the borrower and the appropriate expert who can address specific questions and situations. 

The CRM will need to document notes in the customer-facing system and monitor accounts for trial payments, including lengthy repayment plans and special forbearances. 

The CRMs responsibilities may also include assisting with non-customer facing activities, such as pre-validation document checking, impounding, escrow, and investor approvals. 

Ability to clearly communicate the customer's current status and the steps that are required in order for us to make a Fair, Fast and Final decision. 

Demonstrated ability to meet/exceed established performance metrics, such as: resolutions, quality and other various performance metrics such as answer rate and SLA adherence.


Additional Information

To know more on this position or to schedule an interview, please contact;

Vishal Patel

973-413-6570

vishal.npatel[@]collabera.com


Collabera logo

About Collabera

Sourced by ZipRecruiter

Collabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Morristown, NJ, US

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