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Customer Relationship Associate Jobs in Forney, TX

Woodforest National Bank

Relationship Associate I

Dallas, TX · On-site

$39K - $49K/yr

The Relationship Associate I provides administrative services and customer assistance in the process of approval and servicing of loans from application to closing. This includes establishing loan ...

AAFES

Senior Relationship Manager

Dallas, TX · On-site

Provides leadership, guidance, and oversight to assigned associates to ensure operational ... Or Bachelor's degree and six (6) years of experience in customer relationship, marketing, sales, or ...

AAFES

Senior Relationship Manager

Dallas, TX · On-site

Provides leadership, guidance, and oversight to assigned associates to ensure operational ... Or Bachelor's degree and six (6) years of experience in customer relationship, marketing, sales, or ...

Colorwave Inc

Customer Experience Associate

Dallas, TX · On-site

$16.50 - $21.75/hr

Customer Experience Associate (CEA I) The Customer Experience Associate (CEA I) is responsible for ... Familiarity with CRM or ticketing systems (Salesforce preferred) * Comfort working across multiple ...

Ziflow

Customer Success Associate

Dallas, TX · On-site

Customer Success Associate Client Services | In-Office Dallas, TX Background Our Mission: Freeing ... relationships Ziflow is known for. Key Responsibilities * Scaled Account Ownership: Serve as the ...

Frost Bank

Associate Relationship Manager I

Dallas, TX · On-site

$39K - $49K/yr

... level customer experiences? Are you passionate about building long-lasting relationships, both ... If so, the Associate Relationship Manager I could be the role for you. At Frost, it's about more ...

Frost Bank

Associate Relationship Manager I

Dallas, TX · On-site

$39K - $49K/yr

... level customer experiences? Are you passionate about building long-lasting relationships, both ... If so, the Associate Relationship Manager I could be the role for you. At Frost, it's about more ...

HighGround

Warranty & Customer Care Coordinator

Addison, TX · On-site

$17.50 - $22.75/hr

Sales Operations & CRM Management * Maintain accurate customer, prospect, and sales activity ... High school diploma or equivalent (Associate's or Bachelor's degree preferred) * 2+ years of ...

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All JobsCustomer Relationship Associate JobsCustomer Relationship Associate Jobs in Forney, TX

Customer Relationship Associate information

See Forney, TX salary details

$22.5K

$42.4K

$60.4K

How much do customer relationship associate jobs pay per year?

As of Aug 12, 2026, the average yearly pay for customer relationship associate in Forney, TX is $42,420.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $45,000.00 per year, depending on experience, location, and employer.

What does a customer relationship associate do?

A Customer Relationship Associate is responsible for building and maintaining positive relationships with clients or customers. They handle inquiries, resolve issues, and provide information about products or services. Their goal is to ensure customer satisfaction, encourage loyalty, and support the overall growth of the company by delivering excellent service. They often communicate with customers via phone, email, or in-person, and may also assist with account management and feedback collection.

Is a Customer Relationship Associate an entry level job?

A Customer Relationship Associate position is often considered entry level, suitable for candidates with basic communication skills and a customer service background. Many roles require minimal prior experience and provide on-the-job training, making it accessible for recent graduates or those new to the field.

What are the key skills and qualifications needed to thrive as a customer relationship associate?

To thrive as a Customer Relationship Associate, you need strong communication skills, a customer-focused mindset, and typically a bachelor's degree in business or a related field. Familiarity with CRM software such as Salesforce, MS Office Suite, and ticketing systems is commonly required. Exceptional interpersonal skills, problem-solving abilities, and patience help you stand out in managing diverse client needs. These competencies are crucial for building lasting client relationships, ensuring customer satisfaction, and supporting business growth.

What is the difference between Customer Relationship Associate vs Customer Service Representative?

AspectCustomer Relationship AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or sales experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentOffice settings, client-facing roles, sales environmentsCall centers, retail, office settings, customer support centers
Employer & Industry UsageBanking, insurance, retail, telecommunicationsRetail, telecom, hospitality, tech support
Common Search & Comparison IntentUnderstanding roles involving client engagement and relationship buildingCustomer support and issue resolution

The main difference is that a Customer Relationship Associate focuses on building and maintaining long-term client relationships, often involving sales and personalized service. In contrast, a Customer Service Representative primarily handles customer inquiries, complaints, and support issues. Both roles require strong communication skills and customer-focused credentials, but their daily tasks and objectives differ based on relationship management versus support functions.

What are some common challenges faced by customer relationship associates, and how can they be addressed?

Customer Relationship Associates often encounter challenges such as managing high volumes of customer inquiries, dealing with difficult clients, and balancing administrative tasks with relationship-building efforts. Developing strong communication and problem-solving skills can help address these challenges, as well as staying organized and using CRM tools efficiently. Regular training and collaborating closely with team members also support effective handling of complex situations and continuous improvement in customer service.

Is customer relationship associate a stressful job?

Customer Relationship Associates often handle customer inquiries, resolve issues, and maintain client satisfaction, which can be demanding during high call volumes or difficult interactions. The job's stress level depends on factors such as workload, company environment, and communication skills, but it generally requires patience and problem-solving abilities. Proper training and time management can help manage stress effectively.
What are the most commonly searched types of Customer Relationship jobs in Forney, TX? The most popular types of Customer Relationship jobs in Forney, TX are:
What cities near Forney, TX are hiring for Customer Relationship Associate jobs? Cities near Forney, TX with the most Customer Relationship Associate job openings:
Customer Relationship Associate jobs near you

Relationship Associate I

Woodforest Financial Group

Dallas, TX • On-site

$39K - $49K/yr

Full-time

Re-posted 11 days ago

Woodforest National Bank rating

7.0

Company rating: 7.0 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

128th of 171 rated banks

Job description

Take the next step toward your new career today!
Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve.

At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!
The Relationship Associate I provides administrative services and customer assistance in the process of approval and servicing of loans from application to closing. This includes establishing loan files, collecting and ordering documentation, coordinating closing, assisting with past due collection and clearing of exceptions, and continued customer support in regards to loan accounts.

The Relationship Associate I provides administrative and office management support for assigned Commercial Banking team.
Key Responsibilities:
  Requests, orders and compiles supporting documentation for the processing of loan requests. This includes information from the client such as updated financials, tax returns and other documentations as needed, as well as ordering records such as appraisals, title searches, flood determinations and credit reports.
  Acts as a liaison between parties involved in the lending process such as title companies, appraisers, attorneys, and lending personnel.
  Coordinates the closing process; prepares final loan documents and processes loan files to ensure documents are recorded properly


  Monitors and assists with the collection of overdrafts, past due loans and tax collection and clearing loan collateral and credit exceptions.
  Ensures timely resolution of Client service issues.
Competencies Required:
  Proficiency with Microsoft Office (Excel, Word, Outlook, SharePoint) and ability to navigate financial software applications (Mozart, Bancline) and related websites.
  Excellent organizational skills with the ability to prioritize workload and multitask in a fast pace environment while maintaining attention to detail.
  Strong customer service skills with effective problem-solving abilities.
  Ability to interact and communicate effectively with internal and external parties.
  Good understanding of financial institution products and services.
Minimum Qualifications/Experience:
  3-5 years of experience in a banking and/or lending environment with a demonstrated understanding of banking and lending processes.
Commercial Loan Documentation experience preferred.
Formal Education & Certification:
  High School Diploma or equivalent required.
  Bachelor's degree in Business Administration or related field preferred.
  Must meet the requirements to be commissioned as a Notary Public.
Work Status:
  Full-Time.
Supervisory Responsibility:
  None.
Travel:
  0% - Negligible amount of travel expected.
Working Conditions:
  Conditions involve lifting no more than ten pounds, sitting most of the time, but may involve walking, moving, or standing for brief periods, and occasionally lifting and carrying articles like files, ledgers, folders, etc.
Disclaimer:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Woodforest is an Equal Opportunity Employer, including Disability and Veterans.

What Woodforest National Bank employees say

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About Woodforest National Bank

Sourced by ZipRecruiter

Woodforest National Bank, based in The Woodlands, Texas, USA, is a full-service community bank that operates in the banking and financial services industry. Founded in 1980, it has evolved from a single bank in Houston, Texas, to a nationally recognized and reputed bank with branches in 17 states across the U.S. The bank provides a variety of financial services like personal banking, wealth management, insurance services, treasury management, and corporate and commercial banking. Woodforest is committed to "Earn your trust every day, in all we do" that shapes their numerous strategies and decisions.

Industry

Commercial banking

Company size

1,001 - 5,000 Employees

Headquarters location

The Woodlands, TX, US

Year founded

1980

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