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Customer Relationship Executive Jobs (NOW HIRING)

Konica Minolta Business Solutions U.S.A., Inc.

NY · On-site

$80 - $100/hr

Overview The Senior Client Relationship Executive's primary duty is making sales and/or obtaining ... Own renewal and retention outcomes by managing renewal plans, aligning with customer procurement ...

Sun Life Financial

$125 - $150/hr

Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities. Senior Client Relationship Executive Locations: Opportunities available for US ...

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Customer Relationship Executive information

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$46.5K

$94.6K

$142.5K

How much do customer relationship executive jobs pay per year?

As of Sep 8, 2026, the average yearly pay for customer relationship executive in the United States is $94,596.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,500.00 and $104,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Relationship Executive?

To thrive as a Customer Relationship Executive, you need strong interpersonal skills, a customer service mindset, and a background in business administration or a related field. Familiarity with CRM software, sales platforms, and basic data analysis tools is typically required. Excellent communication, active listening, and problem-solving abilities are standout soft skills in this role. These skills and qualities are crucial for building lasting client relationships, ensuring customer satisfaction, and driving business growth.

What are some common challenges Customer Relationship Executives face when managing client expectations?

Customer Relationship Executives often encounter challenges such as balancing multiple client needs, resolving conflicts efficiently, and ensuring timely communication. It can be demanding to manage client expectations while aligning them with the company's capabilities and resources. Successful executives use strong interpersonal skills, proactive updates, and clear documentation to maintain trust and satisfaction. Regular training and collaboration with sales, support, and product teams also help address these challenges effectively.

What is the difference between Customer Relationship Executive vs Customer Service Representative?

AspectCustomer Relationship ExecutiveCustomer Service Representative
Primary RoleBuilds and maintains long-term customer relationships to enhance loyalty and retentionHandles customer inquiries, complaints, and provides support for immediate issues
Required SkillsCommunication, relationship management, sales skillsCommunication, problem-solving, product knowledge
Work EnvironmentClient meetings, CRM systems, sales-focusedCall centers, help desks, retail stores
Common Industry UsageBanking, insurance, telecom, retailRetail, telecom, hospitality, e-commerce

While both roles involve customer interaction, a Customer Relationship Executive focuses on building long-term relationships and driving customer loyalty, often with a sales component. In contrast, a Customer Service Representative primarily addresses immediate customer issues and provides support. Both roles require strong communication skills but differ in their strategic versus transactional focus.

What does a customer relationship executive do?

A customer relationship executive manages interactions with clients to build strong relationships, ensure customer satisfaction, and promote loyalty. They handle inquiries, resolve issues, and may use CRM software to track customer data and preferences, often working in a fast-paced environment. Strong communication and problem-solving skills are essential for this role.
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What are the most commonly searched types of Customer Relationship jobs?

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What are popular job titles related to Customer Relationship Executive jobs?

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Customer Relationship Executive jobs near you
Infographic showing various Customer Relationship Executive job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $94,596 per year, or $45.5 per hour.

Relationship Executive - Government Banking - Executive Director

JP Morgan Chase

San Francisco, CA

Full-time

Medical, Retirement

Re-posted 25 days ago

JPMorgan Chase & Co. rating

7.9

Company rating: 7.9 out of 10

Based on 500 frontline employees who took The Breakroom Quiz

78th of 176 rated banks

Job description

You are customer focused, enjoy building relationships and providing financial advice to your clients. A role as a Government Relationship Executive is for you.  

As a Relationship Executive in Government Banking, your primary role will be to acquire, grow and retain profitable relationships within these industry verticals. This is accomplished by focusing on the delivery of value added solutions to our clients and prospects that will help them reach their goals and maximize our revenues over the life of the relationship. You, as the focal point of the client relationship, will orchestrate the interfacing with clients by credit support staff and product partners. It is expected that, as a relationship executive, you will be capable of independent activity. However, our client delivery model is team based and a qualified relationship executive must be highly effective operating in a team based environment. Strong interpersonal skills should be complemented by proven client relationship skills, extensive product knowledge, technical expertise and strong transaction execution skills. 

Job Responsibilities: 

  • Champion a culture of innovation and a customer centric mindset 
  • Stay up to date with industry trends to identify opportunities for innovation or strategic partnerships 
  • Find ways to further efficiency with existing technical infrastructure through automation, while embracing the innovative opportunities offered by new technologies 

 Required Qualifications, Capabilities and Skills 

  • Seven plus years direct lending or credit support related experience, with a focus on business relationships 
  • Understanding of Commercial Banking products and services 
  • Knowledge of the local market 
  • Ability to collaborate with internal partners and resources 
  • Demonstrated experience of meeting or exceeding sales goals; proven top individual contributor  
  • Sales management and business development skills  

Preferred Qualifications, Capabilities and Skills 

  • Bachelors degree and formal credit training preferred  
  • Excellent verbal, written and listening communication skills  
  • Strong creative solution and problem solving abilities 
  • Proficiency in building and maintaining positive client relationships 
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.
Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients-including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.

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