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Customer Relations Executive Jobs (NOW HIRING)

4over

Director, Customer Relations

Columbus, OH · On-site

$140K - $170K/yr

SUMMARY: We're seeking a strategic and results-driven Customer Relations Director to lead and scale ... Develop executive-level reporting that provides meaningful insights into customer experience and ...

4over

Director, Customer Relations

Columbus, OH · On-site

Director, Customer Relations Location : Hybrid - Columbus, Ohio About the Role We're seeking a ... Develop executive-level reporting that provides meaningful insights into customer experience and ...

TAD PGS, Inc

Customer Relations Specialist

Wichita, KS · On-site

PDS Defense, Inc. is seeking a Aviation/Aerospace Customer Relations Agent, in Wichita, KS. Ensures ... Acts as liaison between customers and company executive management. Benefits offered to vary by the ...

Carmax

SR Coordinator, Customer Relations

Richmond, VA · On-site

$18.10 - $27.90/hr

In this role, you'll manage escalated customer concerns, including high-risk and executive-level cases, while partnering with cross-functional teams such as Legal, Public Relations, Risk, and ...

Carmax

SR Coordinator, Customer Relations

Richmond, VA · On-site

$18.10 - $27.90/hr

In this role, you'll manage escalated customer concerns, including high-risk and executive-level cases, while partnering with cross-functional teams such as Legal, Public Relations, Risk, and ...

CarMax, Inc.

Analyst, Customer Relations

Richmond, VA · On-site

Position Overview As an Analyst, Customer Relations, you will be the ultimate advocate for CarMax ... You'll partner with teams such as Executive Offices, Legal, Public Relations, Risk, Asset ...

Carmax

Analyst, Customer Relations

Richmond, VA · On-site

$47K - $71K/yr

Position Overview As an Analyst, Customer Relations, you will be the ultimate advocate for CarMax ... You'll partner with teams such as Executive Offices, Legal, Public Relations, Risk, Asset ...

Carmax

Analyst, Customer Relations

Richmond, VA · On-site +1

Position Overview As an Analyst, Customer Relations, you will be the ultimate advocate for CarMax ... You'll partner with teams such as Executive Offices, Legal, Public Relations, Risk, Asset ...

4 Over llc

Director, Customer Relations

Columbus, OH · On-site

$140K - $170K/yr

SUMMARY: We're seeking a strategic and results-driven Customer Relations Director to lead and scale ... Develop executive-level reporting that provides meaningful insights into customer experience and ...

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Customer Relations Executive information

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$41K

$74.7K

$132.5K

How much do customer relations executive jobs pay per year?

As of Sep 9, 2026, the average yearly pay for customer relations executive in the United States is $74,708.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,500.00 and $82,000.00 per year, depending on experience, location, and employer.

What is a customer relations executive?

Customer Relations Executives are professionals responsible for managing and improving relationships between a company and its customers. Their primary duties include addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. They often serve as a key point of contact, helping to build loyalty and maintain a positive company image. In addition, they may analyze customer feedback and suggest improvements to products or services.

How does a customer relations executive typically collaborate with other departments to resolve customer issues?

Customer Relations Executives often serve as a bridge between customers and various internal departments such as sales, technical support, and operations. When complex issues arise, they coordinate with these teams to gather information, expedite solutions, and ensure a seamless customer experience. Effective communication and problem-solving are essential, as the executive must advocate for the customer's needs while aligning with company policies. This collaborative approach helps enhance customer satisfaction and fosters continuous improvement across the organization.

What are the key skills and qualifications needed to thrive as a customer relations executive, and why are they important?

To thrive as a Customer Relations Executive, you need strong communication skills, problem-solving abilities, and a background in customer service or a related field, often supported by a bachelor’s degree. Familiarity with CRM software, ticketing systems, and basic data analysis tools is typically required. Outstanding interpersonal skills, patience, and conflict resolution capabilities help you build lasting relationships and effectively address client concerns. These skills are crucial for ensuring customer satisfaction, loyalty, and maintaining a positive brand reputation.

What is the difference between Customer Relations Executive vs Customer Service Representative?

AspectCustomer Relations ExecutiveCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer a bachelor's degreeHigh school diploma or equivalent; certifications optional
Work EnvironmentOffice settings, client meetings, strategic planningCall centers, retail, online support
Employer & Industry UsageCorporate, B2B, service industriesRetail, hospitality, telecom, e-commerce
Common Search & ComparisonCustomer Relations ExecutiveCustomer Service Representative

The Customer Relations Executive typically handles strategic client interactions, manages key accounts, and focuses on building long-term relationships. In contrast, the Customer Service Representative primarily addresses customer inquiries, resolves issues, and provides support. While both roles require strong communication skills, the Customer Relations Executive often works in a more strategic, client-facing capacity within corporate environments, whereas the Customer Service Representative operates in more transactional, support-focused settings.

What do you need to be a customer relations executive?

To become a customer relations executive, candidates typically need strong communication and interpersonal skills, experience in customer service or related fields, and the ability to handle complaints and resolve issues effectively. A bachelor's degree in business, marketing, or a related area is often preferred, and familiarity with customer relationship management (CRM) software can be beneficial.

What cities are hiring for Customer Relations Executive jobs?

Cities with the most Customer Relations Executive job openings:

What are the most commonly searched types of Customer Relations jobs?

The most popular types of Customer Relations jobs are:

What states have the most Customer Relations Executive jobs?

States with the most job openings for Customer Relations Executive jobs include:

What are popular job titles related to Customer Relations Executive jobs?

For Customer Relations Executive jobs, the most frequently searched job titles are:

Customer Relations Executive jobs near you
Infographic showing various Customer Relations Executive job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $74,708 per year, or $35.9 per hour.

Customer Relations Specialist

Wichita, KS

AAA United States Inc
See more jobs at AAA United States Incexternal

Full-time

Re-posted 9 days ago

Job description

Description

About the Company:

We provide specialized subcontracting and technical assistance services to support clients in the transport and aerospace industries. We work closely with clients to ensure that our solutions meet their needs and exceed their expectations. Our team members are motivated individuals that do remarkable things every day!


AAA United States, Inc. has partnered with a company in Wichita, Kansas that is one of the world's largest manufacturers of aerostructures for commercial airplanes, defense platforms, and business/regional jets. With expertise in aluminum and advanced composite manufacturing solutions, the company's core products include fuselages, integrated wings and wing components, pylons, and nacelles.

The Customer Relations Specialist serves as the primary point of contact for customers, providing exceptional service, addressing inquiries, resolving complaints, and fostering positive relationships to enhance customer satisfaction and loyalty.


Essential Job Functions:

  • Ensures that the company provides the highest quality services during selected customer visits, exhibit trade shows, air shows, conferences, special events and product demonstrations, evaluations, and deliveries
  • Provides support to senior management
  • Manages budgets and the distribution of promotional items
  • Interfaces with customers, leads agenda coordination for exhibit participation, air shows, product demonstrations, product evaluation, and special event planning
  • Completes logistical requirements and supports overall marketing and program goals and objectives
  • Ensures adherence to the agreed-to plan, customer commitments, budgets, schedule requirements, social event requirements, company and customer ethics regulations and guidelines
  • Acts as liaison between customers and company executive management

Requirements

  • 5+years Customer Experience
  • Detailed Oriented
  • Aerospace Experience 
  • Degree with Customer Service Experience

Apply