ZipRecruiter

Log In

1

Customer Relations Executive Jobs (NOW HIRING)

JuniperCommerce

Senior Manager, Brand PR

Atlanta, GA · On-site

$150 - $200/hr

Identifies proactive storytelling opportunities tied to ANDMORE markets, design centers, executives, customers, industry trends, and business milestones Media Relations & Executive Support * Manages ...

JuniperCommerce

$150 - $200/hr

Identifies proactive storytelling opportunities tied to ANDMORE markets, design centers, executives, customers, industry trends, and business milestones Media Relations & Executive Support * Manages ...

previous page

Showing results 41-60

All JobsBusiness JobsCustomer Service JobsCustomer Service Representative JobsCustomer Relations Executive Jobs

Customer Relations Executive information

See salary details

$41K

$74.7K

$132.5K

How much do customer relations executive jobs pay per year?

As of Sep 9, 2026, the average yearly pay for customer relations executive in the United States is $74,708.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,500.00 and $82,000.00 per year, depending on experience, location, and employer.

What is a customer relations executive?

Customer Relations Executives are professionals responsible for managing and improving relationships between a company and its customers. Their primary duties include addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. They often serve as a key point of contact, helping to build loyalty and maintain a positive company image. In addition, they may analyze customer feedback and suggest improvements to products or services.

How does a customer relations executive typically collaborate with other departments to resolve customer issues?

Customer Relations Executives often serve as a bridge between customers and various internal departments such as sales, technical support, and operations. When complex issues arise, they coordinate with these teams to gather information, expedite solutions, and ensure a seamless customer experience. Effective communication and problem-solving are essential, as the executive must advocate for the customer's needs while aligning with company policies. This collaborative approach helps enhance customer satisfaction and fosters continuous improvement across the organization.

What are the key skills and qualifications needed to thrive as a customer relations executive, and why are they important?

To thrive as a Customer Relations Executive, you need strong communication skills, problem-solving abilities, and a background in customer service or a related field, often supported by a bachelor’s degree. Familiarity with CRM software, ticketing systems, and basic data analysis tools is typically required. Outstanding interpersonal skills, patience, and conflict resolution capabilities help you build lasting relationships and effectively address client concerns. These skills are crucial for ensuring customer satisfaction, loyalty, and maintaining a positive brand reputation.

What is the difference between Customer Relations Executive vs Customer Service Representative?

AspectCustomer Relations ExecutiveCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer a bachelor's degreeHigh school diploma or equivalent; certifications optional
Work EnvironmentOffice settings, client meetings, strategic planningCall centers, retail, online support
Employer & Industry UsageCorporate, B2B, service industriesRetail, hospitality, telecom, e-commerce
Common Search & ComparisonCustomer Relations ExecutiveCustomer Service Representative

The Customer Relations Executive typically handles strategic client interactions, manages key accounts, and focuses on building long-term relationships. In contrast, the Customer Service Representative primarily addresses customer inquiries, resolves issues, and provides support. While both roles require strong communication skills, the Customer Relations Executive often works in a more strategic, client-facing capacity within corporate environments, whereas the Customer Service Representative operates in more transactional, support-focused settings.

What do you need to be a customer relations executive?

To become a customer relations executive, candidates typically need strong communication and interpersonal skills, experience in customer service or related fields, and the ability to handle complaints and resolve issues effectively. A bachelor's degree in business, marketing, or a related area is often preferred, and familiarity with customer relationship management (CRM) software can be beneficial.

What cities are hiring for Customer Relations Executive jobs?

Cities with the most Customer Relations Executive job openings:

What are the most commonly searched types of Customer Relations jobs?

The most popular types of Customer Relations jobs are:

What states have the most Customer Relations Executive jobs?

States with the most job openings for Customer Relations Executive jobs include:

What are popular job titles related to Customer Relations Executive jobs?

For Customer Relations Executive jobs, the most frequently searched job titles are:

Customer Relations Executive jobs near you
Infographic showing various Customer Relations Executive job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $74,708 per year, or $35.9 per hour.

Account Manager - Facilities Services

Alpharetta, GA

Diversified Maintenance
Facilities Support Services • 10K+ employees
Learn more about Diversified Maintenanceexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Diversified Maintenance rating

4.0

Company rating: 4.0 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

256th of 261 rated facilities management

Job description

Overview

Join Diversified Maintenance! We’re committed to delivering exceptional cleaning, landscaping, and restoration services for commercial facilities. Be part of a welcoming and collaborative team where innovation meets excellence. We offer steady, reliable work in janitorial management, full-time and part-time janitorial roles, maintenance, landscaping, and metal restoration. If you want to make a meaningful impact and build a lasting career, we have opportunities for you. Join us and grow with a leader in the industry!


Job Description

Diversified Maintenance is hiring a Client Relations Executive.The Client Relations Executive is responsible for retaining and growing the overall relationship with the customer.  The Client Relations Executive works with both the customer and operations team ensure long term success through the delivery of quality service.

The Client Relations Executive may expect to travel 50% to 70% of their time.

RESPONSIBILITIES:

  • Target, discover, qualifying, verify, present and validate additional business opportunities
  • Develop and implement quarterly business reviews and retention strategy
  • Lead the transition of new/additional business; provide guidance to and partner with operational leaders
  • High touch with key individuals with the client
  • Develop strategy map for all strategic clients
  • Develop, strengthen, and maintain client relationships
  • Use consultative approach for solutions
  • Prepare and present client solutions
  • Manage negotiations to achieve profit objectives
  • Maintain Salesforce and adequate pipeline to reach goals
  • Develop vertical markets with additional service offerings to clients

QUALIFICATIONS (MUST HAVE):

  • High school diploma or equivalent
  • Minimum of five (5) years of sales and operations experience in the janitorial or facilities industry
  • Business level oral and written communication skills; ability to speak, read, and write fluently in English
  • Ability to multitask and adapt to changing environments
  • Excellent customer service skills; active listening skills
  • Experience Microsoft Excel, PowerPoint, Word
  • Leadership skills; ability to drive teams toward achieving goals

PREFERRED QUALIFICATIONS (NICE TO HAVE):

  • College degree in Business, Marketing, Project Management, or related field of study
  • Bilingual; ability to speak, read, and write in Spanish, French, or other languages
  • SalesForce or Customer Relationship Management (CRM) familiarity

BENEFITS:

  • Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Closing

Diversified Maintenance is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department.


Requisition ID
2026-1648549

What Diversified Maintenance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom