ZipRecruiter

Log In

1

Customer Relations Associate Jobs (NOW HIRING)

Franklin Electric

Customer Relations Associate

Phoenix, AZ · On-site

$37K - $47K/yr

Customer Relations Associate Department: Customer Relations Employment Type: Full Time Location: US - Arizona - Phoenix Reporting To: Jason Bruns Description Join Our Team as a Customer Relations ...

Franklin Electric

Customer Relations Associate

Greenwood, IN · On-site

$38K - $47K/yr

Customer Relations Associate Department: Retail Employment Type: Full Time Location: US - Indiana - Greenwood Reporting To: Jon Ellis Description Join Our Team as a Customer Relations Associate at ...

Servco

Customer Relations Associate

Kapolei, HI

$15.55 - $19.36/hr

Customer Relations Associate The part-time Customer Relations Associate greets all walk-in customers at Servco Leeward and makes customers feel comfortable by creating a warm and friendly environment.

Bass Pro Shops

Customer Relations Associate

Acworth, GA

$34K - $43K/yr

Customer Relations Associate The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner ...

Cornerstone Bank

Customer Relations Associate

Rutland, MA · On-site

$20 - $21/hr

The Customer Relations Associate plays a key role in ensuring operational accuracy, maintaining regulatory compliance, and upholding Cornerstone Bank's commitment to serving customers, colleagues ...

Cornerstone Bank

Customer Relations Associate

Athol, MA

$42K - $52K/yr

The Customer Relations Associate plays a key role in ensuring operational accuracy, maintaining regulatory compliance, and upholding Cornerstone Bank's commitment to serving customers, colleagues ...

Cabela's

Customer Relations Associate

Acworth, GA

$34K - $43K/yr

Customer Relations Associate The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner ...

Cornerstone Bank

Customer Relations Associate

Rutland, MA

$42K - $52K/yr

The Customer Relations Associate plays a key role in ensuring operational accuracy, maintaining regulatory compliance, and upholding Cornerstone Bank's commitment to serving customers, colleagues ...

Cornerstone Bank

Customer Relations Associate

Rutland, MA · On-site

$42K - $52K/yr

The Customer Relations Associate plays a key role in ensuring operational accuracy, maintaining regulatory compliance, and upholding Cornerstone Bank's commitment to serving customers, colleagues ...

Cornerstone Bank

Customer Relations Associate

Athol, MA · On-site

$20 - $21/hr

The Customer Relations Associate plays a key role in ensuring operational accuracy, maintaining regulatory compliance, and upholding Cornerstone Bank's commitment to serving customers, colleagues ...

Cornerstone Bank

Customer Relations Associate

Athol, MA · On-site

$20 - $21/hr

The Customer Relations Associate plays a key role in ensuring operational accuracy, maintaining regulatory compliance, and upholding Cornerstone Bank's commitment to serving customers, colleagues ...

Servco

Customer Relations Associate

Waipahu, HI · On-site

$15.55 - $19.36/hr

The part-time Customer Relations Associate greets all walk-in customers at Servco Leeward and makes customers feel comfortable by creating a warm and friendly environment. Responsibilities: * Greets ...

Servco

Customer Relations Associate

Waipahu, HI

$15.55 - $19.36/hr

The part-time Customer Relations Associate greets all walk-in customers at Servco Leeward and makes customers feel comfortable by creating a warm and friendly environment. Responsibilities: * Greets ...

next page

Showing results 1-20

People also search for

All JobsCustomer Relations Associate Jobs

Customer Relations Associate information

See salary details

$25K

$47.1K

$67K

How much do customer relations associate jobs pay per year?

As of Jun 7, 2026, the average yearly pay for customer relations associate in the United States is $47,089.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $50,000.00 per year, depending on experience, location, and employer.

Is CSR an entry level job?

Customer Relations Associate (CSR) positions are often entry-level roles that require strong communication skills and customer service experience. Many companies offer on-the-job training, making it accessible to candidates without prior experience, though some roles may prefer or require a high school diploma or equivalent.

What are the key skills and qualifications needed to thrive as a Customer Relations Associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What are Customer Relations Associates?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

What are some common challenges faced by Customer Relations Associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

What cities are hiring for Customer Relations Associate jobs? Cities with the most Customer Relations Associate job openings:
What are the most commonly searched types of Customer Relations jobs? The most popular types of Customer Relations jobs are:
What states have the most Customer Relations Associate jobs? States with the most job openings for Customer Relations Associate jobs include:
Customer Relations Associate jobs near you
Infographic showing various Customer Relations Associate job openings in the United States as of May 2026, with employment types broken down into 22% Full Time, 76% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $47,089 per year, or $22.6 per hour.
Customer Relations Associate

Customer Relations Associate

Franklin Electric

Phoenix, AZ • On-site

$37K - $47K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 hours ago

Job description

Customer Relations Associate
Department: Customer Relations
Employment Type: Full Time
Location: US - Arizona - Phoenix
Reporting To: Jason Bruns
Description
Join Our Team as a Customer Relations Associate at Franklin Water Treatment, a Division of Franklin Electric
At Franklin Water Treatment, we pride ourselves on delivering exceptional service and support to our clients, and we're seeking a dedicated Customer Relations Associate to represent our commitment to excellence. If you're a strong communicator, have a passion for building strong relationships, and are committed to providing top-tier customer service, we invite you to join our team and help us continue our tradition of excellence in water treatment solutions!
MOVE FORWARD WITH US!
What you will be doing:
In this role, you'll serve as the primary point of contact for our customers, addressing their key business requirements and expectations. Your responsibilities will include effectively engage customers with an attention to key business requirements and expectations, as well as provide relevant and relational order information; information related to new products and product accessories; and, provide product specifications, programs, training, and pricing and delivery information.
Who we want:
We're looking for a detail-oriented professional with a strong work ethic and a commitment to delivering high-quality service. You should be dependable, precise, and capable of multitasking in a fast-paced environment. If you take pride in helping others and are eager to contribute to our team's success, WE WANT TO HEAR FROM YOU!
What you need:
  • High school diploma or GED (required)
  • 0-3 years of relevant experience or training in customer service or a related field (preferred)
  • Strong communication skills
  • Ability to multitask, stay organized, and work under pressure
  • High attention to detail
  • Strong critical thinking and problem-solving skills
  • Proficiency in Microsoft Office

Company Values & Benefits:
  • Generous paid time off & holidays
  • Health, dental, vision, and life insurance
  • Paid parental leave
  • 401(k) Plan with company match & service contributions
  • Short & long-term disability
  • Fertility & adoption support
  • Undergraduate & graduate tuition reimbursement
  • Opportunities for training and career growth
  • Health & wellness programs
  • Employee discount program

Apply