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Customer Relations Associate Jobs in Surrey, BC (NOW HIRING)

OPENLANE

Relationship Associate

Vancouver, BC · On-site

CA$24 - CA$27/hr

We connect deeply with our customers - celebrating their wins and supporting their struggles as if they were our own. Powered by Passion. We believe that "passion is our superpower" and that every ...

La Senza

Key Holder

Burnaby, BC · On-site

... associate relations issues using the La Senza coaching model and assisting to execute all company initiatives * Focused on building new and lasting customer connections, delivering highly satisfying ...

La Senza

KeyHolder (part-time)

Delta, BC · On-site

... associate relations issues using the La Senza coaching model and assisting to execute all company initiatives * Focused on building new and lasting customer connections, delivering highly satisfying ...

La Senza

Store Manager

Delta, BC · On-site

Ensure execution and lead the sales leadership team to ensure associates are coached and developed to the Company selling behaviors * Manage and resolve customer relations issues * Own execution of ...

Foot Locker

Assistant Manager

Burnaby, BC

CA$23.35/hr

... relations, stock, visual merchandising, asset protection, and training? Additionally, in the ... Act as a partner between customers, sales associates and store leadership * Ability to learn and ...

Vallen

Safety Services Technician

Surrey, BC · On-site

CA$123/hr

Interacts with customers and promotes positive customer relations. Assists in maintaining and promoting a safe working environment for all Vallen associates. Responsible for repairs to all equipment ...

DGI Supply

Replenishment Driver

Delta, BC · On-site

CA$50K/yr

... ASSOCIATE DUTIES AND RESPONSIBILITIES: * Performs one or more warehouse operational functions ... Solid experience in customer relations and time management * Ability to identify and troubleshoot ...

Tory Burch

Sales Associate

Richmond, BC · On-site

Strong personal selling and customer relations experience, along with verbal and written communication skills * Must have open availability for a flexible work schedule that meets the needs of the ...

Tory Burch

Sales Associate

Richmond, BC · On-site

One-to-three years' experience in a high volume, customer-driven retail environment Strong personal selling and customer relations experience, along with verbal and written communication skills Must ...

Tory Burch

PT Sales Associate

Richmond, BC · On-site

One-to-three years' experience in a high volume, customer-driven retail environment Strong personal selling and customer relations experience, along with verbal and written communication skills Must ...

Tory Burch

PT Sales Associate

Richmond, BC · On-site

Strong personal selling and customer relations experience, along with verbal and written communication skills * Must have open availability for a flexible work schedule that meets the needs of the ...

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All JobsCustomer Relations Associate JobsCustomer Relations Associate Jobs in Surrey, BC

Customer Relations Associate information

See Surrey, BC salary details

$9

$18

$27

How much do customer relations associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer relations associate in Surrey, BC is $18.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.16 and $22.62 per hour, depending on experience, location, and employer.

What is a customer relations associate?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer relations associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What are some common challenges faced by customer relations associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

Is a Customer Relations Associate an entry level job?

Customer Relations Associate positions are often considered entry-level roles that require strong communication and customer service skills. They typically do not require extensive prior experience and may offer on-the-job training, making them accessible to recent graduates or those new to the field.

What are the most commonly searched types of Customer Relations jobs in Surrey, BC?

The most popular types of Customer Relations jobs in Surrey, BC are:

What cities near Surrey, BC are hiring for Customer Relations Associate jobs?

Cities near Surrey, BC with the most Customer Relations Associate job openings:

Customer Relations Associate jobs near you
Infographic showing various Customer Relations Associate job openings in Surrey, BC as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $39,441 per year, or $19 per hour.

Relationship Management Associate

Farm Credit Canada

Abbotsford, BC • Hybrid

Full-time

Posted yesterday

New

Job description

Closing Date (MM/DD/YYYY):

09/17/2026

Worker Type:

Term (Fixed Term)

Language(s) Required:

English

Term Duration (in months):

15

Salary Range (plus eligible to receive a performance based incentive, applicable to position) :

$55,160 - $74,620

Why FCC?

At FCC, we're proud to be 100% invested in Canadian agriculture and food. As a federal Crown corporation, we provide financing, knowledge resources and business management software to over 103,000 customers nationwide.

Here's what you can expect when you join our team:

  • Competitive total rewards packages: market-aligned and performance-based salary and incentive programs, flexible and comprehensive group benefit and savings plans, and well-being support through benefits and wellness programs

  • Purpose-driven work: We build strong relationships, share knowledge and support the people who feed the world

  • Growth: Learning and development opportunities to help you thrive

  • Hybrid work options

~

How you'll make an impact

As a Relationship Management Associate, you'll support the lending process by building strong customer relationships and delivering fast, accurate administrative expertise that strengthens decisions and elevates the customer experience.

If you're passionate about agriculture and energized by creating great experiences for customers and colleagues, this role is a great match.

What you'll do

  • Proactively build and maintain relationships with customers, helping identify needs and opportunities

  • Work closely with Relationship Managers to identify customer needs and proactively reach out to customers and prospects

  • Answer customer inquiries thoroughly and professionally, creating value and sales opportunities

  • Keep the office running seamlessly by delivering professional front desk support

  • Perform administrative tasks with speed and accuracy

  • Proactively coordinate office needs to resolve issues before they impact operations

What you'll bring to the team

Required qualifications:

  • A diploma in business

  • A minimum of two years of related experience (or an equivalent combination of education and experience)

  • Proven ability to build and maintain business relationships, including engaging with customers, centres of influence or community partners

  • Strong attention to detail and ability to prioritize tasks

Preferred qualifications:

  • Customer service experience, ideally in a financial, law, agricultural or advisory setting

  • Passion for agriculture, with knowledge of farming operations or agribusiness environments

Not sure you meet every requirement? We encourage you to apply anyway.

You belong here
At FCC, we're committed to creating an inclusive, equitable and accessible workplace - one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and we're dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives.
We encourage qualified applicants to apply, including members of these four employment equity groups:
Indigenous Peoples
Members of visible minority groups
Persons with disabilities
Women

Accessibility and accommodations

To support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at: TalentSupplyRecherch@fcc-fac.ca. An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.

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