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Customer Relations Associate Jobs (NOW HIRING)

Servco

Customer Relations Associate

Waipahu, HI

$15.55 - $19.36/hr

The part-time Customer Relations Associate greets all walk-in customers at Servco Leeward and makes customers feel comfortable by creating a warm and friendly environment. Responsibilities: * Greets ...

Servco

Customer Relations Associate

Waipahu, HI · On-site

$15.55 - $19.36/hr

The part-time Customer Relations Associate greets all walk-in customers at Servco Leeward and makes customers feel comfortable by creating a warm and friendly environment. Responsibilities: * Greets ...

Servco

Customer Relations Associate

Honolulu, HI · On-site

$15.55 - $19.36/hr

The Customer Relations Associate greets all walk-in customers at Servco Toyota Honolulu and makes them feel comfortable by creating a warm and friendly environment. Responsibilities: * Greets and ...

Bass Pro Shops

Customer Relations Associate

Acworth, GA · On-site

$35K - $44K/yr

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care ...

Bass Pro Shops

Customer Relations Associate

Boise, ID · On-site

$38K - $47K/yr

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care ...

Bass Pro Shops

Customer Relations Associate

Altoona, IA · On-site

$38K - $48K/yr

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care ...

Cabela's

Customer Relations Associate

Council Bluffs, IA

$37K - $46K/yr

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care ...

Cabela's

Customer Relations Associate PT

Augusta, GA

$33K - $41K/yr

Customer Relations Associate The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner ...

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All JobsCustomer Relations Associate Jobs

Customer Relations Associate information

See salary details

$25K

$47.1K

$67K

How much do customer relations associate jobs pay per year?

As of Jun 7, 2026, the average yearly pay for customer relations associate in the United States is $47,089.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $50,000.00 per year, depending on experience, location, and employer.

Is CSR an entry level job?

Customer Relations Associate (CSR) positions are often entry-level roles that require strong communication skills and customer service experience. Many companies offer on-the-job training, making it accessible to candidates without prior experience, though some roles may prefer or require a high school diploma or equivalent.

What are the key skills and qualifications needed to thrive as a Customer Relations Associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What are Customer Relations Associates?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

What are some common challenges faced by Customer Relations Associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

What cities are hiring for Customer Relations Associate jobs? Cities with the most Customer Relations Associate job openings:
What are the most commonly searched types of Customer Relations jobs? The most popular types of Customer Relations jobs are:
What states have the most Customer Relations Associate jobs? States with the most job openings for Customer Relations Associate jobs include:
Customer Relations Associate jobs near you
Infographic showing various Customer Relations Associate job openings in the United States as of May 2026, with employment types broken down into 22% Full Time, 76% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $47,089 per year, or $22.6 per hour.

Customer Relations Associate

Berlin City Toyota

Portland, ME

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Berlin City Auto Group is actively hiring a customer-focused, results-oriented Business Development Associate to join our growing team in Portland, Maine! Competitive pay starts at $18.00 per hour plus a bonus incentive of up to $125.00 per week!

What We Offer:

  • We will train - No automotive experience is necessary!
  • A career path that offers an opportunity for advancement and financial growth
  • Flexible schedule with paid time off that accrues from day one of employment
  • An extensive benefits package including medical, dental, vision, life, and disability insurance, and more
  • 401(k) with employer contribution!
  • Health and Wellness membership reimbursement of up to $75.00 per month
  • Recognition programs & awards are part of the culture that rewards excellence and high-performance
  • Employee discounts
  • Fun team atmosphere

Position Overview:

A Customer Relations associate works in the Service Business Development Center (BDC). They are responsible for answering incoming calls, building customer relationships, and scheduling appointments with the Service Department. The role of a Customer Relations associate is vital in the Service Business Development Center (BDC). Their primary responsibility is to provide exceptional customer service by answering incoming calls promptly and addressing customer needs with the utmost care. They are the first point of contact for customers and play a crucial role in building and maintaining strong customer relationships, ensuring timely service and getting vehicles back on the road as quickly as possible. While prior call center experience is a plus, it is not required.

Who You Are:

We are looking for individuals who embody the following qualities:

  • Passionate about delivering an exceptional customer experience.
  • Proven ability to maintain a friendly, positive, and helpful attitude while managing competing priorities.
  • Strong desire to help people and provide outstanding service.
  • Ability to thrive in a fast-paced environment.
  • Excellent written and oral communication skills.
  • Self-starter with effective time management and organizational skills.
    Dependable with a strong work ethic.
  • Comfortable working with technology, including computers, tablets, and multi-line phone systems.
  • Possess at least 1+ years of customer service experience.

What You'll Do:

In this role, your essential functions include:

  • Promptly answering all incoming Service Department phone calls and emails.
  • Contacting current and former service customers to confirm and schedule appointments.
  • Effectively communicating with internet customers using their preferred method of communication.
  • Maintaining accurate data in the customer database.
  • Scheduling service appointments at the earliest available time slots.
  • Following up with customers to ensure their complete satisfaction and promptly addressing any concerns.

Requirements (to be considered for this opportunity, you must meet the following requirements):

  • At least 18 years of age
  • Ability to pass a pre-employment background check
  • Authorized to work in the United States

Who We Are:

Berlin City Auto Group is a family of dealerships throughout Maine and Vermont. We embrace a culture that recognizes strength lies in differences, not similarities. Our associates are a highly energized, engaged, and diverse team bound by our core beliefs and values. Together, we are dedicated to Humility, Integrity, and Passion, fostering professional growth and processes that deliver extraordinary satisfaction for customers and associates. Our philosophy is Easy – a way of doing business that finds a way to satisfy every customer with the highest service level. Our team feels like family, and we treat everyone around us that way. We are passionate about our work and the culture that we have created.

To Learn More about Berlin City Auto Group and Career Opportunities, visit us at https://berlincitycareers.com/

EEOC Summit Automotive Partners is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Summit Automotive Partners strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All Summit Automotive Partners employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. ADA Summit Automotive Partners complies with the Americans with Disabilities Act (ADA), as amended by the Americans with Disabilities Amendments Act, and all applicable state or local laws. Consistent with those requirements, Summit Automotive Partners will reasonably accommodate qualified individuals with a disability if such accommodation would allow the individual to perform the job's essential functions unless doing so would create an undue hardship. If you need an accommodation, refer any such request to the Human Resources Department. Summit Automotive Partners will also, where appropriate, provide reasonable accommodations for an employee's religious beliefs or practices.

191 Riverside St. Portland, ME 04103