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Customer Relations Associate Jobs in Portland, OR

Customer Service Assistant

Portland, OR · On-site

$18.25 - $25.25/hr

Promote positive customer relations while maintaining the highest standards of ethics, quality, and ... Our associates are dedicated to bringing beauty and security to the spaces that touch our lives ...

Sales Associate

Beaverton, OR · On-site

$16 - $22/hr

As a Sales Associate, you will play a crucial role in supporting the General Manager (GM) in ... Your primary responsibility will be to assist the GM in sales and customer relations to ensure a ...

Sales Associate

Beaverton, OR · On-site

$16 - $22/hr

As a Sales Associate, you will play a crucial role in supporting the General Manager (GM) in ... Your primary responsibility will be to assist the GM in sales and customer relations to ensure a ...

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Sales Associate

West Linn, OR · On-site

$16 - $22/hr

As a Sales Associate, you will play a crucial role in supporting the General Manager (GM) in ... Your primary responsibility will be to assist the GM in sales and customer relations to ensure a ...

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Sales Associate

Portland, OR · On-site

$16 - $22/hr

As a Sales Associate, you will play a crucial role in supporting the General Manager (GM) in ... Your primary responsibility will be to assist the GM in sales and customer relations to ensure a ...

Apply Early

Sales Associate

Happy Valley, OR · On-site

$16 - $22/hr

As a Sales Associate, you will play a crucial role in supporting the General Manager (GM) in ... Your primary responsibility will be to assist the GM in sales and customer relations to ensure a ...

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Customer Relations Associate information

See Portland, OR salary details

$26.5K

$49.9K

$71.1K

How much do customer relations associate jobs pay per year?

As of Jul 5, 2026, the average yearly pay for customer relations associate in Portland, OR is $49,938.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $53,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Relations Associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What are Customer Relations Associates?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

What are some common challenges faced by Customer Relations Associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

What are the most commonly searched types of Customer Relations jobs in Portland, OR? The most popular types of Customer Relations jobs in Portland, OR are:
What cities near Portland, OR are hiring for Customer Relations Associate jobs? Cities near Portland, OR with the most Customer Relations Associate job openings:
Infographic showing various Customer Relations Associate job openings in Portland, OR as of June 2026, with employment types broken down into 1% As Needed, 24% Full Time, and 75% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $49,938 per year, or $24 per hour.

Customer Relations Representative - State Farm Agent Team Member

Aubrey Nielsen - State Farm Agent

Portland, OR • On-site

$50K - $70K/yr

Other

Posted 26 days ago


Job description

Customer Relations Representative - State Farm Agent Team Member

As an Customer Relations Representative - State Farm Agent Team Member for Aubrey Nielsen - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities:

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Promote successful and long-lasting customer relations.

Qualifications:

  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Experience managing client relationships is preferred
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal, and listening
  • Dedicated to customer service
  • Able to anticipate customer needs

Compensation: $50,000.00 - $70,000.00 per year

Our team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in, OR and help customers with their insurance and financial services needs, including:

  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning