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Customer Relations Assistant Jobs in Portland, OR

Gradient Inc

Client Relations Assistant

Clackamas, OR · On-site

$21.95/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Who You Are: You're energized by helping others and providing excellent customer support. You excel ... As the Client Relations Assistant, your support is essential to the success of our compliance team.

Frost and Sullivan

Client Relations Assistant

Clackamas, OR · On-site

$21.95/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Who You Are: You're energized by helping others and providing excellent customer support. You excel ... As the Client Relations Assistant, your support is essential to the success of our compliance team.

HR Annie Consulting

Client Relations Assistant

Clackamas, OR

$21.95/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Who You Are: You're energized by helping others and providing excellent customer support. You excel ... As the Client Relations Admin Assistant, your support is essential to the success of our compliance ...

Frost and Sullivan

Client Relations Assistant

Clackamas, OR · On-site

$21.95/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Who You Are: You're energized by helping others and providing excellent customer support. You excel ... As the Client Relations Assistant, your support is essential to the success of our compliance team.

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Showing results 1-20

All JobsCustomer Relations JobsCustomer Relations Assistant JobsCustomer Relations Assistant Jobs in Portland, OR

Customer Relations Assistant information

See Portland, OR salary details

$18K

$46.5K

$59.9K

How much do customer relations assistant jobs pay per year?

As of Aug 19, 2026, the average yearly pay for customer relations assistant in Portland, OR is $46,464.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,900.00 and $47,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer relations assistant, and why are they important?

To thrive as a Customer Relations Assistant, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, office suites, and call center systems is typically required. Patience, problem-solving abilities, and a positive attitude help you stand out in this role. These skills are crucial for ensuring customer satisfaction, efficiently resolving issues, and building lasting client relationships.

What are some typical challenges faced by customer relations assistants, and how are they supported in overcoming them?

Customer Relations Assistants often encounter challenges such as handling difficult customer inquiries, managing high volumes of requests, and ensuring quick resolution of complaints. To help address these, most organizations provide thorough training, clear escalation procedures, and access to support from supervisors or senior team members. Additionally, teamwork is emphasized, with regular briefings and collaboration among colleagues to share best practices and resolve complex cases efficiently. This supportive environment helps assistants maintain high service standards and develop valuable problem-solving skills.

What is the difference between Customer Relations Assistant vs Customer Service Representative?

AspectCustomer Relations AssistantCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer customer service or communication certificationsHigh school diploma; often requires customer service training or certifications
Work EnvironmentOffice settings, retail, or call centers; focus on building customer relationshipsCall centers, retail, or online support; direct customer interaction
Employer & Industry UsageRetail, hospitality, healthcare, and service industriesTelecommunications, retail, banking, and service sectors
Common Search & ComparisonCustomer Relations Assistant vs Customer Service Representative

While both roles involve customer interaction, a Customer Relations Assistant focuses on maintaining and enhancing customer relationships, often with a proactive approach. A Customer Service Representative primarily handles inquiries, complaints, and support requests. The roles overlap in communication skills and work environments, but the Customer Relations Assistant emphasizes relationship-building and customer retention strategies.

What does a customer relations assistant do?

A customer relations assistant helps manage customer interactions by addressing inquiries, resolving complaints, and providing information about products or services. They often use communication tools like phone, email, or chat and require good interpersonal skills to ensure customer satisfaction and loyalty.

What are the most commonly searched types of Customer Relations jobs in Portland, OR?

The most popular types of Customer Relations jobs in Portland, OR are:

Customer Relations Assistant jobs near you
Infographic showing various Customer Relations Assistant job openings in Portland, OR as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $46,464 per year, or $22.3 per hour.

Client Relations Assistant

Gradient Inc

Clackamas, OR • On-site

$21.95/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Are you energized by supporting others and keeping complex systems organized? Do you thrive in roles where your attention to detail and reliability make a real difference? If you’re nodding your head, we want to speak with you!


Gradient is seeking a Client Relations Assistant to join our team! In this essential role, you’ll help jump-start our processes and ensure that day-to-day operations run smoothly, making a direct impact on our ability to serve clients with excellence.


Key Details

  • Pay: $21.95/hour
  • Location: 9111 SE Saint Helens Street – Clackamas, OR 97015
  • Schedule: Monday through Friday; 8 am to 5 pm
  • Benefits: Medical, Dental, & Vision Insurance, Life Insurance, Employee Assistance Program, FSA, Paid Time Off, Paid Holidays, Simple IRA w/ Company Match, and Professional Development Stipend


Who We Are: Gradient began with a simple idea: transportation runs better – and safer – with compliance at the core. Family-owned and operated since 1996, we continue to deliver people, goods, and materials safely to their destinations by helping businesses and operators navigate compliance. We believe safer transportation makes a safer world, which is why our mission is to safeguard both businesses and lives. We are stewards of knowledge and leaders of industry, upholding our economy and protecting our communities through lasting, trusted partnerships. 


We are dedicated to living our mission and values every day and are looking for a team member who shares the same passion:

  • Never Settle - There is always a way to improve on today, and something amazing we can achieve tomorrow.
  • Share Responsibility - The only way to keep everyone safe is if everyone does their part.
  • Rise Together - Working as a team, a network, and a community, we support the safety and success of our staff and clients alike.


To learn more, check out our website: https://gradientway.com/


Who You Are: You’re energized by helping others and providing excellent customer support. You excel in roles where your attention to detail and dependability truly matter. You’re process-focused, manage tasks well, and naturally step in when needed. Your eagerness to learn and grow helps you succeed in a fast-paced, resilient industry.

Other qualifications include:

  • High school diploma or some college
  • Excellent written and verbal communication skills
  • Strong proficiency in Microsoft Office Suite
  • Aptitude for learning new software
  • 2+ years in an administrative role
  • Experience supporting external clients and working with vendors
  • Ability to pass a background check and drug test (including THC)


What You’ll Do: As the Client Relations Assistant, your support is essential to the success of our compliance team. You’ll communicate with internal teams, engage with partners and vendors, and complete essential tasks that keep our processes running smoothly.

Responsibilities include, but are not limited to:

  • Collaborate with internal teams, partners, and vendors while managing communications via phone, email, and fax.
  • Handle daily tasks such as updating client information, processing invoices and payments, and filing documents digitally.
  • Manage monthly and quarterly fuel tax processing, prepare USDOT updates, and ensure compliance.
  • Provide guidance and support to colleagues, following up on various processes and responses.
  • Engage in continuous learning and training.



Gradient is an equal opportunity employer. We celebrate diversity and are dedicated to creating an inclusive atmosphere for all employees.