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Customer Relations Associate Jobs in Georgia (NOW HIRING)

CVS Health

Patient Relations Associate

Atlanta, GA · On-site

$21.10 - $40.90/hr

Patient Relations Associate Pay: $22.79/hr plus commission Company: Oak Street Health Location ... Provide exceptional customer service * Foster patient engagement through the design and execution ...

Cabela's

Customer Service Associate (Part-Time)

Macon, GA · On-site

$14 - $19.25/hr

Customer Relations Associate The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner ...

Tidewater Consulting

Client Relations Trainee

Woodstock, GA · On-site

$36K - $45K/yr

The Customer Service Representative will become an invaluable asset to our Atlanta office, by communicating with consumers to execute objectives aligned with our client's company standards. WHAT WE ...

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All JobsCustomer Relations Associate JobsCustomer Relations Associate Jobs in Georgia

Customer Relations Associate information

See Georgia salary details

$21.1K

$39.8K

$56.6K

How much do customer relations associate jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer relations associate in Georgia is $39,761.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,800.00 and $42,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer relations associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What is a customer relations associate?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

Is a Customer Relations Associate an entry level job?

Customer Relations Associate positions are often considered entry-level roles that require strong communication and customer service skills. They typically do not require extensive experience and may offer on-the-job training, making them accessible to recent graduates or individuals new to the field.

What are some common challenges faced by customer relations associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

What are the most commonly searched types of Customer Relations jobs in Georgia? The most popular types of Customer Relations jobs in Georgia are:
What cities in Georgia are hiring for Customer Relations Associate jobs? Cities in Georgia with the most Customer Relations Associate job openings:
Customer Relations Associate jobs near you
Infographic showing various Customer Relations Associate job openings in Georgia as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,761 per year, or $19.1 per hour.

Patient Relations Associate

CVS Health

Atlanta, GA • On-site

$21.10 - $40.90/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

CVS Health rating

5.8

Company rating: 5.8 out of 10

Based on 4,332 frontline employees who took The Breakroom Quiz

89th of 112 rated pharmacies

Job description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Title: Patient Relations Associate

Pay: $22.79/hr plus commission

Company: Oak Street Health

Location: East Point, GA

Role Description:

The purpose of the Patient Relations Associate (PRA) at Oak Street Health is to educate patients about Medicare programs, resources, and affordable insurance coverage options available to them in order to increase patient access to care and retention.

Patient Relations Associates (PRAs) are an integral part of the Oak Street Health care team. Patient Relations Associates are the insurance experts at each clinic and advocate for patients by helping them navigate through insurance options and bills. They are also a resource to the care team and outreach team for questions regarding medicare and eligibility.

Patient Relations Associates are daily key players, particularly during Medicare's Open Enrollment, ensuring that our patients are informed of all their options surrounding Medicare. The Patient Relations Associates will report to the Patient Relations Manager or Practice Manager.

Responsibilities:

  • Assist patients with navigating medicare and insurance issues which includes coverage, benefits, summaries, eligibility and getting the most out of their plan

  • Serve as internal resource in the clinic on insurance questions for providers and staff

  • Assist patients in navigating the healthcare system, help patients resolve medical bills inside and outside of Oak Street Health (advocate for the patient)

  • Gain the trust of Oak Street Health patients in an effort to properly advise them in their healthcare coverage

  • Manage the welcome visit and orientation process for new Oak Street Health patients

  • Educate patients on how to apply for public benefits, such as Public Aid, and Extra Help for prescription drugs

  • Support the clinic management team on operational activities as needed, including scheduling and billing

  • Provide exceptional customer service

  • Foster patient engagement through the design and execution of events, including center tours

  • Other duties as assigned

What we're looking for

Required Qualifications:

  • Computer Skills: Ability to quickly navigate and use multiple computer programs to include, but not limited to: Gmail, MS Word or Google Docs, Excel, etc.

  • US work authorization

  • Experience with helping patients or customers understand their insurance coverage

  • A passion for working with others to create an unmatched patient experiences

  • A problem-solving orientation and a flexible and positive attitude

  • Sales background preferred

  • Experience with and a supportive attitude toward our patient population of older adults

  • CRM experience a plus

  • Bachelor degree preferred, or equivalent experience

  • Experience helping patients navigate the health care system, especially related to Medicare and Managed Care

Strongly Preferred Qualifications:

  • Proficiency in non-English languages like Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) as required by center's demographics

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$21.10 - $40.90

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments (https://learn.bswift.com/cvshealth-mainland) .

We anticipate the application window for this opening will close on: 08/07/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.

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