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Customer Relations Associate Jobs in Toronto, ON

Clairvest

Investor Relations Associate

Toronto, ON

CA$70K - CA$90K/yr

We are looking to hire an Investor Relations Associate to join our team and support our investor ... Maintain the Company's Limited Partner portal and CRM systems * Manage updates to industry ...

Clairvest

Investor Relations Associate

Toronto, ON · On-site

CA$70K - CA$90K/yr

We are looking to hire an Investor Relations Associate to join our team and support our investor ... Maintain the Companys Limited Partner portal and CRM systems * Manage updates to industry databases ...

SS&C

Associate, Investor Services

Toronto, ON · Hybrid

CA$50K - CA$60K/yr

Associate, Investor Services Location(s): Mississauga, ON | Toronto, ON, Hybrid Status: Full Time ... Excellent interpersonal skills and customer service orientation * Ability to work in a demanding ...

Td

PIA Client Relationship Associate

Toronto, ON · On-site

CA$45K - CA$59K/yr

... customer experience to our high value clients? If so, then apply for the position of PIA Client ... Associate today. In this role, you will provide business and relationship management to Investment ...

SS&C

Associate, Investor Services

Mississauga, ON · Hybrid

CA$50K - CA$60K/yr

Associate, Investor Services Location(s): Mississauga, ON | Toronto, ON, Hybrid Status: Full Time ... Excellent interpersonal skills and customer service orientation * Ability to work in a demanding ...

Imperial PFS

Bilingual Collection Associate

Toronto, ON · Remote

CA$45K - CA$52K/yr

Results oriented, diplomatic, and adept at building customer relations. * Excellent problem-solving ... FOR OUR ASSOCIATES: * Getting started: We offer a comprehensive paid training program that will ...

La Senza

Co-Manager

Hamilton, ON · On-site

Participate on the sales leadership team by coaching and developing associates to the Company's selling behaviors * Manage and resolve customer relations issues * Support recruiting, hiring, and ...

Foot Locker

Assistant Manager

Toronto, ON

CA$23.10/hr

... relations, stock, visual merchandising, asset protection, and training? Additionally, in the ... Act as a partner between customers, sales associates and store leadership * Ability to learn and ...

Foot Locker

Assistant Manager

Toronto, ON · On-site

CA$23.10/hr

... relations, stock, visual merchandising, asset protection, and training? Additionally, in the ... Act as a partner between customers, sales associates and store leadership * Ability to learn and ...

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All JobsCustomer Relations Associate JobsCustomer Relations Associate Jobs in Toronto, ON

Customer Relations Associate information

See Toronto, ON salary details

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How much do customer relations associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer relations associate in Toronto, ON is $18.08, according to ZipRecruiter salary data. Most workers in this role earn between $14.45 and $21.56 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer relations associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What is a customer relations associate?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

Is a Customer Relations Associate an entry level job?

Customer Relations Associate positions are often considered entry-level roles that require strong communication and customer service skills. They typically do not require extensive experience and may offer on-the-job training, making them accessible to recent graduates or individuals new to the field.

What are some common challenges faced by customer relations associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

What are the most commonly searched types of Customer Relations jobs in Toronto, ON? The most popular types of Customer Relations jobs in Toronto, ON are:
What cities near Toronto, ON are hiring for Customer Relations Associate jobs? Cities near Toronto, ON with the most Customer Relations Associate job openings:
Customer Relations Associate jobs near you
Infographic showing various Customer Relations Associate job openings in Toronto, ON as of August 2026, with employment types broken down into 73% Full Time, 25% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,598 per year, or $18.1 per hour.

Investor Relations Associate

Clairvest

Toronto, ON

CA$70K - CA$90K/yr

Full-time

Re-posted 20 days ago

Job description

Clairvest is a highly reputable mid-market Private Equity firm with >$4.5B of assets and ~50 employees. We are looking to hire an Investor Relations Associate to join our team and support our investor relations, communications, fundraising and marketing efforts. This individual would report directly to the Director of Investor Relations and Marketing and collaborate with the investment team.

This is an excellent opportunity for a high-performing professional to deepen their exposure to private equity, take on meaningful responsibility, and contribute directly to the firm’s growth and investor engagement strategy.

Overview:

The Investor Relations Associate will work with the Director of Investor Relations and Marketing and play an active role in communications, supporting fundraising processes, analytics, producing high quality marketing materials and overall relationships with stakeholders of the firm (inclusive of investors - limited partners (“LPs”), lenders and shareholders). The ideal candidate will possess a keen understanding of private equity, strong analytical skills, attention to detail and exceptional communication abilities.

Key Responsibilities:

Investor Communication and Reporting:

  • Support preparation and distribution of investor materials, including quarterly reports, capital calls, distribution notices and ad-hoc communications.
  • Preparation, coordination and execution of Clairvest’s Limited Partner Annual General Meeting
  • Produce pitchbooks for prospective LPs
  • Collaborate with the Investment team to provide portfolio company updates

Fundraising & Investor Engagement

  • Support fundraising initiatives including LP diligence requests, due diligence questionnaires and data room management
  • Help manage relationships with existing and prospective LPs, ensuring a high level of satisfaction and engagement through accurate & timely reporting

Analytics and Market Insights

  • Analyze portfolio performance data and support the creation of investor presentations and materials
  • Conduct market and competitive landscape research to inform fundraising and communications
  • Contribute to the maintenance and enhancement of the firm’s track record and performance metrics

Marketing & Branding

  • Support with external marketing collateral and branding initiatives (Website, LinkedIn, Mailchimp campaigns)
  • Produce marketing collateral to assist with deal marketing
  • Ensure consistency and quality across all external-facing materials

Systems & Data Management

  • Maintain the Company’s Limited Partner portal and CRM systems
  • Manage updates to industry databases (e.g., Preqin, PitchBook)
  • Improve internal processes related to investor reporting and communications

Assist with special projects and/or events

Qualifications:

  • 2-3+ years of experience in investor relations, financial analysis, private equity, accounting or a relevant role within the finance industry
  • Undergraduate degree in Business, Finance, Accounting, or a related field preferred,
    • Progress towards or completion of CPA or CFA an asset
  • Excellent verbal and written communication skills with an ability to synthesize complex information
  • Strong analytical and quantitative skills with high attention to detail
  • Strong interpersonal skills and ability to build and maintain relationships with stakeholders, investors and colleagues
  • Demonstrated ability to take initiative and manage projects independently, with the confidence to make judgment calls and see work through to completion
  • Highly organized with the ability to manage multiple tasks and deadlines in a fast-paced environment
  • Team-oriented mindset with a proactive, ownership-driven approach
  • Advanced skills in Microsoft PowerPoint and Microsoft Excel; experience with programs like PowerBI and Canva or CRM systems are a plus
  • Early use and adoption of AI at work

Please note, our team works in person in the office at Yonge and St. Clair;

Base Compensation Range: $70,000 - $90,000 CAD + potential bonus.