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Customer Relations Associate Jobs in New York (NOW HIRING)

Carnegie Hall

Manager, Customer Relations

New York, NY · On-site

$66K - $69K/yr

Associate Director, Customer Relations Overview: Assist the Associate Director of Customer Relations in overseeing Carnegie Hall's omni-channel contact center operations, ensuring exceptional ...

Confidential

Client Relations Associate

New York, NY · On-site

$75K/yr

Who You Are We are seeking an organized, personable, and detail-driven Client Relations Associate to serve as a key point of contact for our customers - building lasting relationships while ensuring ...

ExtensisHR

Client Relations Associate

New York, NY · On-site

$75K/yr

We are seeking an organized, personable, and detail-driven Client Relations Associate to serve as a key point of contact for our customers -- building lasting relationships while ensuring seamless ...

Confidential

Client Relations Associate

New York, NY · On-site

$75K/yr

Who You Are We are seeking an organized, personable, and detail-driven Client Relations Associate to serve as a key point of contact for our customers - building lasting relationships while ensuring ...

Confidential

Client Relations Associate

New York, NY

$75K/yr

Who You Are We are seeking an organized, personable, and detail-driven Client Relations Associate to serve as a key point of contact for our customers - building lasting relationships while ensuring ...

Agape Care

Customer Relations Specialist

Manhattan, NY · On-site

$52 - $68/hr

As a customer relations specialist, you will be responsible for coordinating referrals and ... Associate degree preferred * Experience: Minimum of 1-year experience in a health care setting.

New

Man Group

Client Relations Associate

New York, NY · On-site

$43K - $54K/yr

To provide associate level support for the US Sales Team. Specific Responsibilities * Serve as a ... Maintain CRM system with client records, activity and pipeline and coordinate all ad hoc requests ...

AngelList

Venture Relations Associate

New York, NY · Hybrid

$105K/yr

This is a customer facing role. This role will be a hybrid role in our NYC office only - expectations are that you are in the office 2-3 days a week. You will: * Support Venture Relations Account ...

AngelList Venture

Venture Relations Associate

Manhattan, NY · On-site

$105 - $115.50/hr

In this role, you'll serve as the operational center of excellence for AngelList's customers by ... Support Venture Relations Account Managers and Team Leads by owning fund operation actions and ...

New

AngelList

Venture Relations Associate

New York, NY · On-site

$105K/yr

This is a customer facing role. This role will be a hybrid role in our NYC office only - expectations are that you are in the office 2-3 days a week. You will: * Support Venture Relations Account ...

Jobtailor

Venture Relations Associate

Manhattan, NY · On-site

$94.50 - $115.50/hr

This is a customer facing role. This role will be a hybrid role in our NYC office only - expectations are that you are in the office 2-3 days a week. * Support Venture Relations Account Managers and ...

New

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All JobsCustomer Relations Associate JobsCustomer Relations Associate Jobs in New York

Customer Relations Associate information

See New York salary details

$27.4K

$51.5K

$73.3K

How much do customer relations associate jobs pay per year?

As of Sep 4, 2026, the average yearly pay for customer relations associate in New York is $51,517.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,800.00 and $54,700.00 per year, depending on experience, location, and employer.

What is a customer relations associate?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer relations associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What are some common challenges faced by customer relations associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

Is a Customer Relations Associate an entry level job?

Customer Relations Associate positions are often considered entry-level roles that require strong communication and customer service skills. They typically do not require extensive prior experience and may offer on-the-job training, making them accessible to recent graduates or those new to the field.

What are the most commonly searched types of Customer Relations jobs in New York?

The most popular types of Customer Relations jobs in New York are:

What cities in New York are hiring for Customer Relations Associate jobs?

Cities in New York with the most Customer Relations Associate job openings:

Customer Relations Associate jobs near you
Infographic showing various Customer Relations Associate job openings in New York as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $51,517 per year, or $24.8 per hour.

Entry Level Client Relations Associate

Amplyfy

New Brunswick, NJ • On-site

$41K - $51K/yr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Position Overview

We are looking for a professional and customer-focused Client Relations Associate to join our team. In this role, you will serve as a primary point of contact for clients, helping to maintain strong relationships, deliver exceptional service, and support overall customer satisfaction. This position is ideal for individuals with strong people skills who enjoy working in a collaborative and fast-paced environment.


Key Responsibilities

  • Develop and maintain strong relationships with new and existing clients
  • Respond to customer questions and provide timely support
  • Educate clients on products, services, and available solutions
  • Assist with onboarding new customers and managing client accounts
  • Coordinate with internal departments to ensure client needs are met
  • Resolve customer concerns professionally and efficiently
  • Monitor client feedback and identify opportunities for improvement
  • Support business growth through customer retention and relationship building


Qualifications

  • Excellent verbal and written communication skills
  • Strong organizational and multitasking abilities
  • Customer service or client-facing experience preferred
  • Ability to work independently and collaboratively
  • Professional demeanor with strong problem-solving skills
  • Adaptability in a fast-paced environment


What We Offer

  • Competitive compensation structure
  • Paid training and professional development
  • Opportunities for advancement into leadership roles
  • Supportive and team-focused culture
  • Hands-on experience in customer relations and business operations


Apply today through LinkedIn and our team will reach out in 24-48 hours should we have further questions.

Apply