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Customer Relations Associate Jobs in New York (NOW HIRING)

Harding Loevner

Client Relations Associate

Bridgewater, NJ · On-site

$85K - $95K/yr

Client Relations Associate Harding Loevner seeks a Client Relations Associate to join its Client ... Maintain accurate and organized client records within the firm's CRM system * Collaborate cross ...

Carnegie Hall

Manager, Customer Relations

New York, NY · On-site

$66K - $69K/yr

Associate Director, Customer Relations Overview: Assist the Associate Director of Customer Relations in overseeing Carnegie Hall's omni-channel contact center operations, ensuring exceptional ...

Confidential

Client Relations Associate

New York, NY · On-site

$75K/yr

Who You Are We are seeking an organized, personable, and detail-driven Client Relations Associate to serve as a key point of contact for our customers - building lasting relationships while ensuring ...

ExtensisHR

Client Relations Associate

New York, NY · On-site

$75K/yr

We are seeking an organized, personable, and detail-driven Client Relations Associate to serve as a key point of contact for our customers -- building lasting relationships while ensuring seamless ...

Confidential

Client Relations Associate

New York, NY · On-site

$75K/yr

Who You Are We are seeking an organized, personable, and detail-driven Client Relations Associate to serve as a key point of contact for our customers - building lasting relationships while ensuring ...

ExtensisHR

Client Relations Associate

Manhattan, NY · On-site

$75K/yr

Who You Are We are seeking an organized, personable, and detail-driven Client Relations Associate to serve as a key point of contact for our customers - building lasting relationships while ensuring ...

Confidential

Client Relations Associate

New York, NY

$75K/yr

Who You Are We are seeking an organized, personable, and detail-driven Client Relations Associate to serve as a key point of contact for our customers - building lasting relationships while ensuring ...

Cabela's

Customer Service Associate

Sayreville, NJ · On-site

$18 - $20.75/hr

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care ...

Bass Pro Shops

Customer Service Associate

Sayreville, NJ · On-site

$18 - $20.75/hr

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care ...

Man Group

Client Relations Associate

New York, NY

$43K - $54K/yr

To provide associate level support for the US Sales Team. Specific Responsibilities * Serve as a ... Maintain CRM system with client records, activity and pipeline and coordinate all ad hoc requests ...

AngelList

Venture Relations Associate

New York, NY · Hybrid

$105K/yr

This is a customer facing role. This role will be a hybrid role in our NYC office only - expectations are that you are in the office 2-3 days a week. You will: * Support Venture Relations Account ...

AngelList

Venture Relations Associate

New York, NY · On-site

$105K/yr

This is a customer facing role. This role will be a hybrid role in our NYC office only - expectations are that you are in the office 2-3 days a week. You will: * Support Venture Relations Account ...

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Showing results 1-20

All JobsCustomer Relations Associate JobsCustomer Relations Associate Jobs in New York

Customer Relations Associate information

See New York salary details

$27.4K

$51.5K

$73.3K

How much do customer relations associate jobs pay per year?

As of Aug 21, 2026, the average yearly pay for customer relations associate in New York is $51,517.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,800.00 and $54,700.00 per year, depending on experience, location, and employer.

What is a customer relations associate?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer relations associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What are some common challenges faced by customer relations associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

Is a Customer Relations Associate an entry level job?

Customer Relations Associate positions are often considered entry-level roles that require strong communication and customer service skills. They typically do not require extensive prior experience and may offer on-the-job training, making them accessible to recent graduates or those new to the field.

What are the most commonly searched types of Customer Relations jobs in New York?

The most popular types of Customer Relations jobs in New York are:

What cities in New York are hiring for Customer Relations Associate jobs?

Cities in New York with the most Customer Relations Associate job openings:

Customer Relations Associate jobs near you
Infographic showing various Customer Relations Associate job openings in New York as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $51,517 per year, or $24.8 per hour.

Client Relations Associate

Jamison Door Company

Manhattan, NY • On-site

$75K/yr

Other

Posted 10 days ago

Job description

Client Relations Associate

We are seeking an organized, personable, and detail-driven Client Relations Associate to serve as a key point of contact for our customers — building lasting relationships while ensuring seamless order processing and delivery across our portfolio.

What You'll Do

  • Act as the primary point of contact for client partners nationwide and overseas suppliers - with specific attention to order processing, product availability, delivery schedules/issues, and general information.
  • Process and analyze orders against on-hand inventory and pending orders, ensuring stock is in position for programs and key national placements.
  • Protect allocations for national programs and key placements, and optimize orders for container and freight efficiency
  • Manage high-volume order entry and account maintenance in Microsoft Business Central, our ERP
  • Work with, actively interpret, and maintain a complex price list, which includes hundreds of unique wine SKUs with various pricing levels and discount structures.
  • Provide professional and knowledgeable service to a range of clients, from private collectors to distributors, restaurants, and retailers.
  • Handle returns, breakage claims, and customer complaints with efficiency and empathy.
  • Collaborate with all internal and external teams to deliver seamless experiences.
  • Collect and relay customer feedback with the goal of continuous improvement.

What You Bring

  • Previous experience in client relations, logistics, or customer service, ideally within the wine or beverage industry.
  • Excellent communication, relationship-building, and problem-solving skills.
  • Proficient in MS Office (Excel, Word); familiarity with ERP/CRM systems (Microsoft Business Central experience plus).
  • Comfort using multiple tools and project platforms: ERP, Monday.com, etc.
  • Comfortable utilizing A.I. programs to facilitate data analysis and comparison.
  • Detail-oriented, highly organized, and able to thrive in a fast-paced, relationship-driven environment.
  • Knowledge of international shipping, customs clearance, and alcohol regulations is highly desirable.
  • Passion for wine, spirits, or sake is a strong plus!

What We Offer

W2 Salary: $75k

#INDMM

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