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Customer Relations Associate Jobs in New York (NOW HIRING)

Athari

Labor Relations Associate Level 2

New York, NY · On-site

Monitor and track deadlines related to labor relations matters and activities. Support leaders with ... Professional Competencies Integrity and Trust Customer Focus Functional/Technical skills Written ...

Athari

Labor Relations Associate Level 2

New York, NY · On-site

Monitor and track deadlines related to labor relations matters and activities. Support leaders with ... Professional Competencies Integrity and Trust Customer Focus Functional/Technical skills Written ...

Bondi New York

Community Relations Intern

New York, NY · On-site

$16.50 - $22/hr

About the Position We are currently looking for a Community Relations Associate Intern to manage our giving back efforts. From being the point of contact for our customers and vendors seeking ...

Bondi New York

Community Relations Intern

New York, NY

$16.50 - $22/hr

About the Position We are currently looking for a Community Relations Associate Intern to manage our giving back efforts. From being the point of contact for our customers and vendors seeking ...

Romano At Law

Marketing & PR Associate

New York, NY · On-site

$25 - $42/hr

The associate will work directly with the CEO and Operations in developing, guiding, and communicating a strategic marketing plan for enhancing customer experience and company growth. This ...

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Customer Relations Associate information

See New York salary details

$27.4K

$51.5K

$73.3K

How much do customer relations associate jobs pay per year?

As of Sep 4, 2026, the average yearly pay for customer relations associate in New York is $51,517.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,800.00 and $54,700.00 per year, depending on experience, location, and employer.

What is a customer relations associate?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer relations associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What are some common challenges faced by customer relations associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

Is a Customer Relations Associate an entry level job?

Customer Relations Associate positions are often considered entry-level roles that require strong communication and customer service skills. They typically do not require extensive prior experience and may offer on-the-job training, making them accessible to recent graduates or those new to the field.

What are the most commonly searched types of Customer Relations jobs in New York?

The most popular types of Customer Relations jobs in New York are:

What cities in New York are hiring for Customer Relations Associate jobs?

Cities in New York with the most Customer Relations Associate job openings:

Customer Relations Associate jobs near you
Infographic showing various Customer Relations Associate job openings in New York as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $51,517 per year, or $24.8 per hour.

Limited Partner Relations Associate

AngelList

New York, NY • Hybrid

$110K/yr

Full-time

Re-posted 5 days ago

Job description

Why Join AngelList 

We're solving some of the hardest problems in venture capital and private markets. You'll work with a team that values precision, urgency, and long-term thinking. If you want to shape how startups are funded and built, this is the place.

About AngelList

We exist to accelerate innovation by increasing the number of successful startups in the world. We do this by building the financial infrastructure that makes it easier for more people to invest in world-changing companies.

AngelList is the nexus of venture capital and the startup community. We support $171B+ in assets and have powered investments into over 13,000 startups-over 300 of which are unicorns. Today, 57% of top-tier U.S. VC deals involve investors on AngelList. While our scale is large, our ambition is larger.

If you're excited to build the future of private markets, come build with us.


About the Role:

When a GP raises a fund on AngelList, LPs trust the platform as much as they trust the GP. LP Relations is the team behind that trust: the front line for more than 100,000 investors, especially in the moments that are hardest to get right. It comes down to the details: clear communication, accurate reporting, document management, correct money movement, and capable support when questions come up.

This is a customer-facing role. You'll work directly with the investors in the funds we administer and run point on the toughest situations: diligence calls with fund counsel, frustrated GPs, time-sensitive closings, and edge cases that have to be solved in real time. Resolving them means pulling in the right people across legal, tax, banking, sales, and product.

The strongest people on this team notice the patterns behind recurring issues and fix the system. You will surface what's broken, form a point of view on how it should work, and drive the projects that make our service better for every LP. This is a role for someone who operates with judgment and ownership, and who is energized by problems that don't come with a playbook.

This is a hybrid role based in our NYC office. We expect you in the office 2-3 days a week.

Responsibilities:
  • Be the expert on our investor platform and funds, especially the cases that don't fit the standard path
  • Partner with fund counsel, CFOs, and other external stakeholders to execute critical workflows and drive outcomes
  • Lead the hardest investor and GP conversations: diligence calls, frustrated stakeholders, time-sensitive closings, and cases with no playbook
  • Be the first line for LP questions on fund economics, capital calls, wire and banking issues, distributions, subscription documents, K-1/tax questions, and fund reporting
  • Drive escalations to resolution by bringing in the right partners across legal, tax, sales, banking, and product
  • Identify recurring investor issues and edge cases, translate them into clear product feedback, and increasingly use AI and coding tools to prototype or ship fixes yourself
  • Turn repetitive work into workflows and automations that help the team scale
  • Manage relationships for a set of key accounts
What We're Looking For:
  • 2-3+ years in a customer-facing role with operational responsibilities, ideally at a startup or in fintech
  • You are clear and calm under pressure: you can handle hard calls, write clearly, de-escalate frustrated stakeholders, and keep complicated issues moving without losing trust
  • You use AI tools to make yourself and the people around you more effective
  • A track record of driving projects from idea to outcome: scoping the work, pulling in the right people, and pushing it forward without hand-holding
  • Genuine curiosity about venture, private markets, and the mechanics of how capital moves
  • You don't wait for permission to solve a problem
Working Here

If you don't meet every requirement above, we still encourage you to apply. We value complementary strengths and operators who learn by doing.

Compensation:
The compensation for this role consists of a competitive base salary, benefits, and equity package. The base salary for this role starts at $110,000 annually, and actual compensation will vary based on a number of factors including a candidate's professional background and experience. Full details about our Total Rewards package will be provided during the recruitment process.

Benefits:
We support your life both in and outside of work.
Explore our benefits
Learn about Funders & Founders

What Guides Us:
At AngelList, we are united in our purpose to accelerate innovation and build the future of private markets. Our beliefs and values shape what we work on and how we create impact. If the below resonate, we'd love to have you with us.
Our beliefs
Our values & leadership expectations

AngelList is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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