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Client Relations Executive Jobs (NOW HIRING)

Allied Universal

Client Relations Executive

Chicago, IL · On-site

$80K/yr

The Client Relations Executive is responsible for reducing customer churn, increasing customer lifetime value, and generating leads for expansion. This person builds a plan for measuring success ...

Blukers, Inc.

Client Relations Executive

Houston, TX · On-site

TerraImm is hiring a Client Relations Executive to drive client engagement and support company growth. What Youll Do * Serve as the first point of contact for prospective clients * Build rapport and ...

CommonSpirit Health

Client Relations Executive

Hot Springs, AR · On-site

$62.20K - $84.50K/yr

Job Summary and Responsibilities As a Client Relation Executive with CHI St. Vincent Health at Home, you will serve as a field-based business development representative, helping to maintain and grow ...

CommonSpirit Health

Client Relations Executive

Hot Springs, AR · On-site

$62.20K - $84.50K/yr

Rooted in humankindness, our ministry is at the heart of everything we do and can be seen in every patient we touch As a Client Relation Executive with CHI St. Vincent Health at Home, you will serve ...

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$46.5K

$94.6K

$142.5K

How much do client relations executive jobs pay per year?

As of May 30, 2026, the average yearly pay for client relations executive in the United States is $94,596.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,500.00 and $104,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Relations Executive, and why are they important?

To thrive as a Client Relations Executive, you need a strong background in customer service, account management, and business communication, often supported by a relevant degree or experience in client-facing roles. Familiarity with CRM software, data analysis tools, and project management systems is typically expected. Exceptional interpersonal skills, problem-solving abilities, and emotional intelligence help you build lasting client relationships and resolve issues effectively. These skills and qualities are essential for ensuring client satisfaction, driving retention, and fostering business growth.

How does a Client Relations Executive typically collaborate with other departments to enhance the client experience?

As a Client Relations Executive, you’ll frequently work cross-functionally with sales, marketing, and product development teams to ensure clients’ needs are fully understood and addressed. This collaboration often involves participating in regular meetings, sharing client feedback, and coordinating solutions to improve service delivery. Effective communication and relationship-building skills are essential, as you serve as the bridge between clients and internal teams. By working closely with various departments, you help streamline processes and contribute to long-term client satisfaction.

What does a Client Relations Executive do?

A Client Relations Executive is responsible for building and maintaining strong relationships with a company's clients. Their main duties include addressing client needs, resolving issues, ensuring customer satisfaction, and acting as a liaison between clients and the company. They often help onboard new clients, gather feedback, and implement strategies to improve client retention. Ultimately, their goal is to foster trust and long-term partnerships that benefit both the client and the organization.

What is the difference between Client Relations Executive vs Account Manager?

AspectClient Relations ExecutiveAccount Manager
CredentialsTypically requires a bachelor's degree in business, marketing, or related fields; certifications like CRM are commonSimilar educational background; often holds certifications in account management or CRM tools
Work EnvironmentCustomer-focused, client-facing roles within sales, marketing, or customer service teamsClient-focused, managing ongoing relationships within sales or account teams
Employer & Industry UsageUsed across industries like finance, tech, retail, and hospitalityCommon in B2B sectors, tech, advertising, and consulting firms
Search & Comparison IntentPeople compare to account managers to understand role scope and responsibilities

While both roles focus on maintaining client relationships, a Client Relations Executive often emphasizes initial engagement and customer satisfaction, whereas an Account Manager typically manages ongoing accounts and develops long-term client strategies. The roles overlap but differ mainly in scope and focus within the client relationship lifecycle.

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Client Relations Executive jobs near you
Client Relations Executive

Client Relations Executive

Allied Universal

Chicago, IL

$80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Allied Universal rating

5.5

Company rating: 5.5 out of 10

Based on 2,382 frontline employees who took The Breakroom Quiz

67th of 100 rated security

Job description

Overview

Company Overview:

Join Allied Universal Janitorial Services! We're committed to delivering exceptional cleaning, landscaping, and restoration services for commercial facilities. Be part of a welcoming and collaborative team where innovation meets excellence. We offer steady, reliable work in janitorial management, full-time and part-time janitorial roles, maintenance, landscaping, and metal restoration. If you want to make a meaningful impact and build a lasting career, we have opportunities for you. Join us and grow with a leader in the industry!

Job Description

Allied Universal Janitorial Services, an Allied Universal Company, is hiring a Client Relations Executive. The Client Relations Executive is responsible for reducing customer churn, increasing customer lifetime value, and generating leads for expansion. This person builds a plan for measuring success, while utilizing analytics to drive action. The Client Relations Executive captures customer feedback to identify gaps in service and opportunities to better manage customer expectations.

RESPONSIBILITIES:

  • Target, discover, qualify, verify, present, and validate additional business to existing customer portfolios
  • Transition additional business with operations
  • High touch with key individuals in the client's organization
  • Develop strategy map for all strategic clients
  • Maintain customer relationships
  • Use consultative approach for solutions
  • Prepare and present client solutions
  • Manage negotiations to achieve profit objectives
  • Maintain SalesForce and adequate pipeline to reach goals

QUALIFICATIONS (MUST HAVE):

  • Bachelor's degree in Business Administration, Marketing, or related field of study
  • Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending recruiting and/or networking events)
  • Minimum of five (5) years of sales and operations experience in the janitorial industry
  • Experience using data to drive decision-making and improve recruiting outcomes
  • Excellent oral and written communication skills; able to influence stakeholders and collaborate across departments
  • Leadership skills; ability to coach and inspire others
  • Proficient in Microsoft Office and Google applications
  • Strong organizational, analytical, and time management skills
  • Proven ability to manage multiple competing priorities and meet deadlines in a dynamic environment
  • Demonstrated ability to take initiative and utilize independent judgment
  • Ability to handle sensitive information with discretion
  • Able to adapt quickly to changing needs and priorities
  • Problem-solving aptitude and negotiation skills

PREFERRED QUALIFICATIONS (NICE TO HAVE):

  • Prior SalesForce or other customer relationship management (CRM) software experience

PAY & BENEFITS:

  • Salary $80,000/year
  • Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID2026-1584345Employment Type: FULL_TIME

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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