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Client Relations Executive Jobs in Springfield, VA

Description & Requirements Member Relations Specialist Our client, the Association of Governing ... For more than 100 years, AGB has been the trusted authority for board members, chief executives ...

General information Client / Corporate Client Work Mode In-Office Name Member Relations Specialist ... For more than 100 years, AGB has been the trusted authority for board members, chief executives ...

Maintains relationships with Congress and the Executive Branch and coordinate Paychex ... client interests. Coordinates, facilitates, and advances business leadership priorities at the ...

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Client Relations Executive information

See Springfield, VA salary details

$48.6K

$98.8K

$148.8K

How much do client relations executive jobs pay per year?

As of Jun 28, 2026, the average yearly pay for client relations executive in Springfield, VA is $98,808.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,900.00 and $108,600.00 per year, depending on experience, location, and employer.

How does a Client Relations Executive typically collaborate with other departments to enhance the client experience?

As a Client Relations Executive, you’ll frequently work cross-functionally with sales, marketing, and product development teams to ensure clients’ needs are fully understood and addressed. This collaboration often involves participating in regular meetings, sharing client feedback, and coordinating solutions to improve service delivery. Effective communication and relationship-building skills are essential, as you serve as the bridge between clients and internal teams. By working closely with various departments, you help streamline processes and contribute to long-term client satisfaction.

What are the key skills and qualifications needed to thrive as a Client Relations Executive, and why are they important?

To thrive as a Client Relations Executive, you need a strong background in customer service, account management, and business communication, often supported by a relevant degree or experience in client-facing roles. Familiarity with CRM software, data analysis tools, and project management systems is typically expected. Exceptional interpersonal skills, problem-solving abilities, and emotional intelligence help you build lasting client relationships and resolve issues effectively. These skills and qualities are essential for ensuring client satisfaction, driving retention, and fostering business growth.

What does a Client Relations Executive do?

A Client Relations Executive is responsible for building and maintaining strong relationships with a company's clients. Their main duties include addressing client needs, resolving issues, ensuring customer satisfaction, and acting as a liaison between clients and the company. They often help onboard new clients, gather feedback, and implement strategies to improve client retention. Ultimately, their goal is to foster trust and long-term partnerships that benefit both the client and the organization.

What is the difference between Client Relations Executive vs Account Manager?

AspectClient Relations ExecutiveAccount Manager
CredentialsTypically requires a bachelor's degree in business, marketing, or related fields; certifications like CRM are commonSimilar educational background; often holds certifications in account management or CRM tools
Work EnvironmentCustomer-focused, client-facing roles within sales, marketing, or customer service teamsClient-focused, managing ongoing relationships within sales or account teams
Employer & Industry UsageUsed across industries like finance, tech, retail, and hospitalityCommon in B2B sectors, tech, advertising, and consulting firms
Search & Comparison IntentPeople compare to account managers to understand role scope and responsibilities

While both roles focus on maintaining client relationships, a Client Relations Executive often emphasizes initial engagement and customer satisfaction, whereas an Account Manager typically manages ongoing accounts and develops long-term client strategies. The roles overlap but differ mainly in scope and focus within the client relationship lifecycle.

What are the most commonly searched types of Client Relations jobs in Springfield, VA? The most popular types of Client Relations jobs in Springfield, VA are:
What job categories do people searching Client Relations Executive jobs in Springfield, VA look for? The top searched job categories for Client Relations Executive jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Client Relations Executive jobs? Cities near Springfield, VA with the most Client Relations Executive job openings:
Infographic showing various Client Relations Executive job openings in Springfield, VA as of June 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 82% In-person, 4% Hybrid, and 14% Remote job distribution, with an average salary of $98,808 per year, or $47.5 per hour.
Public Relations - Account Executive

Public Relations - Account Executive

Pinkston

Falls Church, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 10 days ago


Job description

Account Executives at Pinkston regularly interact with members of the press and clients, coordinating interviews and facilitating meetings in addition to building a track record of media placements. Primary responsibilities include securing media coverage and developing written materials for clients. Account Executives remain updated on current events and news as they create unique opportunities for their clients within the news cycle.

Additional Details

  • Status: Exempt Salaried
  • Work Location: Falls Church, Virginia
  • Travel: 0-5%

Role Responsibilities (Pitching/writing, media intel, client relations)

  • Pitch stories to media contacts by email, social media and phone
  • Coordinate with team to draft and edit written materials, including press releases and strategic communication plans
  • Absorb and build a credible understanding of media outlets and audiences
  • Identify creative placement opportunities for media coverage and communicate to clients
  • Establish and develop working relationships with media contacts
  • Identify relevant topics for clients within the news cycle
  • Assist with the onboarding and development of entry level and new team members

Requirements

Skills & Qualifications

Required

  • Undergraduate degree or relevant experience in public relations, communications, journalism or a related field
  • 1-2 years of relevant communications and/or public relations experience
  • Possesses strong research, interpersonal, writing and editing skills
  • Adapts to change, meets deadlines and is able to prioritize client deliverables
  • Alignment with Pinkston’s guiding principles

Preferred

  • Public speaking experience

Culture

  • Possesses a sense of persistency in all tasks; seeks to push through challenges and ensure excellence in deliverables
  • Commitment to excellence and drive to exceed expectations
  • Seeks to see broader story of client work and understand how individual work contributes to a greater narrative
  • Possesses a collaborative spirit, values teamwork and has strong ability to give and receive feedback and instruction
  • Awareness of how actions impact internal organization and external stakeholders

Who We Are
Pinkston is a full-service branding, marketing, and communications agency offering integrated public relations, creative, digital, and research services to transform companies and organizations. As an outcome-driven agency, Pinkston is committed to delivering customized, strategic solutions that drive real-world impact.

Benefits

Pinkston offers a comprehensive benefits package that includes company-sponsored health, dental, and vision plans accompanied by employer-funded life insurance, HRA, and short-term disability plan. Optional long-term disability and additional Life Insurance are also available. Pinkston provides a 401k retirement plan and contributes to each employee’s retirement annually regardless of employee participation.

At Pinkston, we believe great things happen when people come together and are committed to building a collaborative in-person work environment. Pinkston is also committed to a healthy work-life balance. We offer flexibility through an innovative hybrid work model that gives team members the opportunity to work from home 30% of the time. Pinkston provides generous holiday and vacation policies, paid parental leave, and an additional week of paid “volunteer time off” to encourage employees to invest time in a 501C non-profit of their choice.

Equal Opportunity Employer

Pinkston is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Pinkston makes hiring decisions based solely on qualifications, merit, and business needs at the time.