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Director Client Relations Jobs (NOW HIRING)

Central Health

Director, Client Relations

Austin, TX · On-site

Overview The Director, Client Relations will be responsible for developing and executing a strategic plan to establish and maintain relationships with large employers that are candidates for self ...

Broadridge

Director, Client Relations

Edgewood, NY · Remote

$125K - $135K/yr

The Director of Client Relations leads a client-facing team to deliver exceptional service, strengthen client relationships, and drive retention and growth. This role oversees issue resolution, team ...

Central Health

Director, Client Relations

Austin, TX · On-site

Overview The Director, Client Relations will be responsible for developing and executing a strategic plan to establish and maintain relationships with large employers that are candidates for self ...

Central Health

Director, Client Relations

Austin, TX · On-site

Overview The Director, Client Relations will be responsible for developing and executing a strategic plan to establish and maintain relationships with large employers that are candidates for self ...

Broadridge

Director, Client Relations

South Windsor, CT · Remote

$125K - $135K/yr

The Director of Client Relations leads a client-facing team to deliver exceptional service, strengthen client relationships, and drive retention and growth. This role oversees issue resolution, team ...

Broadridge

Director, Client Relations

El Dorado Hills, CA · Remote

$125K - $135K/yr

The Director of Client Relations leads a client-facing team to deliver exceptional service, strengthen client relationships, and drive retention and growth. This role oversees issue resolution, team ...

Broadridge

Director, Client Relations

Kansas City, MO · Remote

$125K - $135K/yr

The Director of Client Relations leads a client-facing team to deliver exceptional service, strengthen client relationships, and drive retention and growth. This role oversees issue resolution, team ...

Broadridge

Director, Client Relations

Coppell, TX · Remote

$125K - $135K/yr

The Director of Client Relations leads a client-facing team to deliver exceptional service, strengthen client relationships, and drive retention and growth. This role oversees issue resolution, team ...

Paradigm

Client Relations Admin

Virginia Beach, VA · On-site

$20 - $23/hr

Address low complexity client order inquiries and route higher complexity matters to Tier II or the Director of Client Relations as appropriate. * Support internal coordination across departments to ...

Mezrah Consulting

Be Seen First

Client Relations Director

Tampa, FL · On-site

$110K - $130K/yr

DIRECTOR OF CLIENT RELATIONS Manage the team responsible for the delivery of effective and efficient administration of non-qualified executive benefit plans. Responsible for the development of the ...

URAC

Client Relations Manager

Washington, DC · On-site

$66K - $800K/yr

Resolves client issues promptly and escalates complex or high-impact matters to the Director, Client Relations as needed. * Builds and sustains long-term client relationships to drive loyalty ...

Ernest

Director of Client Relations

Reno, NV · On-site

Director of Client Relations (aka Director of Sales) Location: Reno, NV Sales Territory: Local radius Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary range and ...

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How much do director client relations jobs pay per year?

As of Aug 1, 2026, the average yearly pay for director client relations in the United States is $146,114.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,500.00 and $195,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Director Client Relations position, and why are they important?

To thrive as a Director Client Relations, you need expertise in client management, strategic account planning, and a strong background in business or a related field, often supported by a bachelor’s or master’s degree. Familiarity with CRM software (such as Salesforce), data analytics tools, and client feedback systems is typically expected. Outstanding leadership, negotiation, and interpersonal communication skills help you foster long-term client partnerships and navigate complex issues. These capabilities are crucial for ensuring client satisfaction, retaining key accounts, and driving overall business growth.

What are some common challenges faced by Directors of Client Relations, and how are they addressed?

Directors of Client Relations often face challenges such as managing conflicting client expectations, aligning internal teams with client needs, and handling escalations efficiently. These challenges are usually addressed by building strong communication channels, proactively identifying potential issues, and developing tailored solutions in partnership with both clients and internal stakeholders. Regular client check-ins, clear documentation, and continuous feedback loops help prevent misunderstandings and ensure high levels of satisfaction. Adaptability and solution-oriented thinking are essential for overcoming obstacles and maintaining trusting client relationships.

What is a Director Client Relations job?

A Director of Client Relations is responsible for managing and enhancing relationships with a company's clients to ensure satisfaction, retention, and business growth. They develop client engagement strategies, address concerns, and collaborate with internal teams to improve service delivery. This role typically involves analyzing client needs, overseeing account management, and identifying opportunities for upselling or cross-selling. Strong communication, problem-solving, and leadership skills are essential in maintaining long-term client partnerships.

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What are the most commonly searched types of Client Relations jobs? The most popular types of Client Relations jobs are:
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Director Client Relations jobs near you
Infographic showing various Director Client Relations job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, and 7% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $146,114 per year, or $70.2 per hour.

Director, Client Relations

Central Health

Austin, TX • On-site

Full-time

Re-posted 3 days ago

Job description

Overview
The Director, Client Relations will be responsible for developing and executing a strategic plan to establish and maintain relationships with large employers that are candidates for self-insured (self-funded) health insurance products. This role will lead efforts to design, build, and implement a comprehensive employer/client strategy, working cross-functionally with Business Development, Finance, Network, and Claims departments. The Director will also be responsible for identifying key decision-makers, creating client proposals, ensuring data analytics and reporting capabilities, and assembling a high-performing support team.
Responsibilities
Essential Functions:
  • Develop a comprehensive plan for targeting large employers / clients interested in self-funded health plans.
  • Outline all necessary requirements, including wrap networks, product designs, budgeting, and operational considerations.
  • Collaborate with internal teams (Business Development, Finance, Network, Claims) to operationalize the strategy.
  • Lead the implementation of self-insured product offerings, ensuring alignment with company goals and market needs.
  • Identify and engage key decision-makers at large employers or clients to promote self-funded plan options.
  • Support strong relationships with HR leaders, benefits consultants, and third-party administrators (TPAs).
  • Work with internal teams to develop competitive proposals and responses to Requests for Proposals (RFPs).
  • Partner with actuarial and finance teams to develop pricing models and cost-saving solutions for self-insured employers.
  • Ensure availability of robust data analytics and reporting tools to support employer / client decision-making.
  • Work with IT and Claims teams to streamline data sharing and reporting capabilities.
  • Utilize employer and client specific data insights to enhance product offerings and client engagement strategies.
  • Build and lead a high-performing employer / client support team to drive engagement and sales efforts.
  • Establish key performance metrics and accountability measures to track success.
  • Foster a culture of collaboration and innovation within the team and across departments.

Qualifications
Minimum Education:
  • Bachelor's degree in Business, Healthcare Administration, Marketing, or a related field; or equivalent experience in lieu of degree

Minimum Experience: (7 years of experience required in lieu of degree)
  • Experience in business development, employer relations, or health insurance sales, preferably within an HMO or managed care setting.
  • Deep understanding of self-funded health insurance products, employer-sponsored health plans, and wrap networks.
  • Strong network within the employer benefits and insurance industry.
  • Experience responding to RFPs and creating compelling proposals for large employers.
  • Excellent negotiation, relationship-building, and communication skills.
  • Ability to lead cross-functional teams and manage multiple projects simultaneously.

Required upon hire: Licensed as a General Agent life, accident, & health insurance by the Texas Department of Insurance or ability to obtain license within 6 months.

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