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Director Of Client Relationships Jobs (NOW HIRING)

Ernest

Director of Client Relations

Reno, NV · On-site

Director of Client Relations (aka Director of Sales) Location: Reno, NV Sales Territory: Local ... This is more than a sales leadership role, it's about building deep relationships, championing a ...

Ernest

Director of Client Relations

San Antonio, TX · On-site

Director of Client Relations (aka Director of Sales) Location: San Antonio, TX Sales Territory ... This is more than a sales leadership role, it's about building deep relationships, championing a ...

Ernest

Director of Client Relations

Idaho Falls, ID · On-site

Director of Client Relations (aka Director of Sales) Location: Idaho Falls, ID Sales Territory ... This is more than a sales leadership role, it's about building deep relationships, championing a ...

Ernest

Director of Client Relations

Dallas, TX · On-site

Director of Client Relations (aka Director of Sales) Location: Dallas, TX Sales Territory: Local ... This is more than a sales leadership role-it's about building deep relationships, championing a ...

AMS Fulfillment

Director of Client Services

Bear, DE · On-site

$100K - $140K/yr

Cultivate Client Relationships: While Directors of Client Engagement delegate daily support tasks to their staff, they often engage firsthand with clients during complex situations such as ...

Ansira

Director of Client Growth

The Director is accountable for client growth, retention, commercial execution, and orchestrating ... Client Journey Engagement: strengthens senior client relationships and ensures client understands ...

iCorps

Director of Client Delivery

Woburn, MA · On-site

$226K/yr

Director of Client Delivery iCorps Technologies, a leading IT Consulting, Managed Services and ... Ownership of strategic client relationships for their strategic growth and technological ...

Heady

Director of Client Services

Manhattan, NY · On-site

We're a relationship-driven, craft-focused, and people-first company. Our clients trust us not just ... As we continue to grow, we're looking for a Director of Client Services to help us strengthen ...

Heady

Director of Client Services

New York, NY · On-site

We're a relationship-driven, craft-focused, and people-first company. Our clients trust us not just ... As we continue to grow, we're looking for a Director of Client Services to help us strengthen ...

Heady

Director of Client Services

Manhattan, NY · On-site

We're a relationship-driven, craft-focused, and people-first company. Our clients trust us not just ... As we continue to grow, we're looking for a Director of Client Services to help us strengthen ...

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Director Of Client Relationships information

What does a director of client relationships do?

A director of client relationships manages and develops long-term relationships with clients to ensure satisfaction and retention. They oversee client accounts, coordinate with internal teams to meet client needs, and often use CRM tools to track interactions and performance. Strong communication, strategic planning, and leadership skills are essential in this role.

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Director Of Client Relationships jobs near you

Director of Client Relations

Reno, NV • On-site

Ernest
Software Development • 1 - 10 employees
Learn more about Ernestexternal

Full-time

Re-posted 3 days ago

Job description

Director of Client Relations (aka Director of Sales)
Location: Reno, NV
Sales Territory: Local radius
Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture
Salary range and comp: 100 - 130k + bonus + perks  

At Ernest, our people are the heart of our success and that includes our clients. As we continue to grow, we're looking for a Director of Client Relations to lead from the front. This is more than a sales leadership role, it's about building deep relationships, championing a high-performance team, and becoming the face of Ernest in your territory. We're looking for a talented and driven sales leader who can inspire a team of Client Relationship Managers (CRMs), drive growth through new business development and account expansion, and create unforgettable client experiences along the way. You know how to lead in every setting, from boardrooms to BBQs, ballgames to cold call walk-ins, and you make clients feel like partners and teams feel unstoppable. If that's your style, you'll fit right in at Ernest.

What You'll Do: 

Lead and Develop a Territory Sales Team 

  • Motivate and manage a team of B2B Client Relationship Managers (aka outside sales reps)
  • Drive performance, accountability, and professional development
  • Coach your team in sales strategies, tools, and account planning
  • Lead monthly sales meetings and conduct regular reviews to keep goals on track

Act as the Territory's Sales Leader and Brand Ambassador 

  • Serve as the go-to sales leader for your region, internally and externally
  • Build authentic, lasting relationships with business clients
  • Represent Ernest at appreciation events, sports outings, and client meetings
  • Partner with supplier reps to drive value and strengthen relationships

Drive New Business and Grow Existing Accounts 

  • Guide and support your Client Relationship Managers as they hunt for new business and grow key accounts
  • Equip your team to uncover client needs, deliver customized solutions, and build long-term loyalty
  • Coach CRMs to deepen account penetration and maximize GTM growth across their portfolios
  • Be a strategic partner in removing roadblocks, navigating client challenges, and ensuring successful outcomes

Lead with Operational Excellence 

  • Create and execute a yearly business plan focused on profitable growth
  • Recommend process improvements to elevate the sales function
  • Support company policies related to credit, collections, pricing, and more
  • Approve pricing deviations and oversee sales promotions, campaigns, and contests

What You Bring

  • Proven B2B outside sales success
  • Experience managing and growing an outside B2B sales team
  • Strong leadership, communication, and coaching abilities
  • Track record of strategic thinking and operational execution
  • Confidence in building rapport at all levels from clients to colleagues
  • Valid driver's license and a clean driving record
  • Industry experience not required but relevant sales experience a must

Why Ernest? 

We don't just build sales teams, we build careers. Our culture is rooted in connection, development, and a shared belief that when one of us moves forward, we all move forward. You'll be empowered to lead, equipped to succeed, and supported by a team that celebrates every win, big or small.

Let's build something great together!


Wanna see what makes us awesome? Hit play on our latest videos:

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