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Director Of Client Relations Jobs (NOW HIRING)

Ernest

Director of Client Relations

Avondale, AZ

Director of Client Relations (aka Director of Sales) Location: Avondale, AZ Sales Territory: Local radius Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary range ...

Ernest

Director of Client Relations

San Antonio, TX

Director of Client Relations (aka Director of Sales) Location: San Antonio, TX Sales Territory: Local radius Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary ...

Ernest

Director of Client Relations

Charlotte, NC

Director of Client Relations (aka Director of Sales) Location: Charlotte, NC Sales Territory: Local radius Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary range ...

Ernest

Director of Client Relations

Houston, TX

Director of Client Relations (aka Director of Sales) Location: Houston, TX Sales Territory: Local radius Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary range ...

Ernest

Director of Client Relations

Dallas, TX

Director of Client Relations (aka Director of Sales) Location: Dallas, TX Sales Territory: Local radius Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary range and ...

Ernest

Director of Client Relations

Reno, NV

Director of Client Relations (aka Director of Sales) Location: Reno, NV Sales Territory: Local radius Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary range and ...

Ernest

Director of Client Relations

Denver, CO

Director of Client Relations (aka Director of Sales) Location: Denver, CO Sales Territory: 100 miles local radius Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary ...

Ernest

Director of Client Relations

Fontana, CA

Director of Client Relations (aka Director of Sales) Location: Fontana, CA Sales Territory: Local radius Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary range ...

Ernest

Director of Client Relations

Reno, NV · On-site

Director of Client Relations (aka Director of Sales) Location: Reno, NV Sales Territory: Local radius Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary range and ...

Ernest

Director of Client Relations

Houston, TX · On-site

Director of Client Relations (aka Director of Sales) Location: Houston, TX Sales Territory: Local radius Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary range ...

Ernest

Director of Client Relations

Dallas, TX · On-site

Director of Client Relations (aka Director of Sales) Location: Dallas, TX Sales Territory: Local radius Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary range and ...

Ernest

Director of Client Relations

San Antonio, TX · On-site

Director of Client Relations (aka Director of Sales) Location: San Antonio, TX Sales Territory: Local radius Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary ...

Ernest

Director of Client Relations

Avondale, AZ · On-site

Director of Client Relations (aka Director of Sales) Location: Avondale, AZ Sales Territory: Local radius Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary range ...

Ernest

Director of Client Relations

Denver, CO · On-site

Director of Client Relations (aka Director of Sales) Location: Denver, CO Sales Territory: 100 miles local radius Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary ...

Ernest

Director of Client Relations

Charlotte, NC · On-site

Director of Client Relations (aka Director of Sales) Location: Charlotte, NC Sales Territory: Local radius Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary range ...

Ernest

Director of Client Relations

Fontana, CA · On-site

Director of Client Relations (aka Director of Sales) Location: Fontana, CA Sales Territory: Local radius Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary range ...

Blink UX

Director of Client Relations

Boston, MA · Remote

$165K - $200K/yr

We're growing fast--and we're looking for a high-performing, hunter-minded Director of Client Relations to help us accelerate that growth. Have you served as a Trusted Advisor to executive ...

Blink UX

Director of Client Relations

Atlanta, GA

$130K - $200K/yr

We're growing fast-and we're looking for a high-performing, hunter-minded Director of Client Relations to help us accelerate that growth. Have you served as a Trusted Advisor to executive ...

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Director Of Client Relations information

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$52.5K

$146.1K

$247K

How much do director of client relations jobs pay per year?

As of Jun 16, 2026, the average yearly pay for director of client relations in the United States is $146,114.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,500.00 and $195,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a Director of Client Relations, and how can they be addressed?

A Director of Client Relations often navigates challenges such as managing diverse client expectations, handling escalations, and ensuring consistent communication between clients and internal teams. Balancing the needs of multiple stakeholders while maintaining high satisfaction levels requires strong interpersonal and problem-solving skills. Proactively addressing concerns, setting clear expectations, and fostering open dialogue across departments can help mitigate issues and build long-term client trust.

How much do client directors get paid?

Client Directors typically earn a salary ranging from $80,000 to $150,000 annually, depending on experience, industry, and location. Senior roles or those in large organizations may offer higher compensation, often supplemented with bonuses and benefits.

What are the key skills and qualifications needed to thrive as a Director Of Client Relations, and why are they important?

To thrive as a Director Of Client Relations, you need expertise in client management, business development, and strategic planning, usually supported by a bachelor's degree in business or a related field. Familiarity with CRM software, data analytics tools, and project management systems is typically required. Exceptional communication, leadership, and problem-solving skills help build strong client relationships and foster team collaboration. These skills ensure client satisfaction, retention, and business growth in a highly competitive market.

What jobs pay 500,000 a year in the US?

In the US, executive roles such as Chief Executive Officers, Chief Financial Officers, and other C-suite positions often have annual compensation exceeding $500,000, especially in large corporations. High-level sales roles, specialized medical professionals, and certain investment banking or private equity positions can also reach this level with bonuses and incentives. These roles typically require extensive experience, advanced degrees, and strong leadership or technical skills.

What jobs in the US pay 300,000 a year?

For a Director of Client Relations, annual salaries of $300,000 or more are typically found in senior leadership roles such as executive directors, vice presidents, or chief client officers in large corporations. These positions often require extensive experience, strong negotiation skills, and a track record of managing high-value client portfolios or teams. Compensation varies based on industry, company size, and geographic location, with bonuses and stock options sometimes included.

What does a director of client relations do?

A director of client relations oversees the development and maintenance of strong relationships with clients to ensure satisfaction and retention. They coordinate communication between clients and internal teams, develop strategies to improve client experience, and often analyze feedback to enhance service quality. This role typically requires leadership skills, industry knowledge, and proficiency with customer relationship management (CRM) tools.
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Director Of Client Relations jobs near you
Infographic showing various Director Of Client Relations job openings in the United States as of June 2026, with employment types broken down into 9% Locum Tenens, 2% As Needed, 65% Full Time, 20% Part Time, 2% Temporary, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $146,114 per year, or $70.2 per hour.
Director of Client Relations

Director of Client Relations

Northwestern Mutual

Atlanta, GA • On-site

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago

Northwestern Mutual rating

8.0

Company rating: 8.0 out of 10

Based on 71 frontline employees who took The Breakroom Quiz

146th of 261 rated insurance

Job description

Overview
The responsibility of the Director of Client Relations is to be an entrepreneurial leader running the Network Office's Client Relations Center (CRC) as a business unit. The Director of Client Relations has responsibility of ensuring that the financial security needs of the unassigned client base and digital leads are met. The Director of Client Relations coaches, educates, and supports a team of Financial Advisors who reconnect with unassigned clients to build financial security through planning, service, and sales.
Responsibilities
Business Strategy
  • Defines and executes a CRC business strategy that aligns with the Network Office's vision, objectives, and goals
  • Creates annual CRC plan to execute the strategy
  • Drives revenue and manages expenses for the CRC department
  • Defines the ongoing skills, activity, and production expectations for Financial Advisors working with the CRC client base
  • Evaluates partnership opportunities and any applicable engagement modifications for District Offices' participation
  • Develops the Callaway Black Group customer service model for the CRC team and participating Financial Advisors
  • Evaluate in partnership with the Director of Operations the infrastructure needs of the CRC department including Financial Advisor participants, Network Office Staff, and technology programs

Business Operations
  • Oversees the activity of the Financial Advisors in the CRC department
  • Sets and communicates the CRC department expectations on an annual basis
  • Determines the criteria for participation on the team
  • Defines training needs and partners with experts within the Network Office and Home Office to execute the training
  • Sets annual CRC goals aligned with the Network Office, leveraging and supporting programs as a part of planning and technology adoption
  • Conducts monthly accountability meetings with participating Financial Advisors
  • Conducts quarterly CRC department meetings with participating Financial Advisors in support of the skills, activity, and production expectations
  • Oversees the CRC Coordinator, assigning work, offering support and guidance, and holding accountable

Client Management
  • Maintains unassigned client data
  • Provides support for client transitions due to planned or unplanned Financial Advisor transitions
  • Handles incoming service requests relating to all Northwestern Mutual products in accordance to the defined service model
  • Responds to regulatory requirements as appropriate

Lead Generation
  • Develop systems to provide client touches to unassigned clients focused on reconnecting and establishing relationships
  • Identify clients to share with participating Financial Representatives
  • Manage the Digital Leads Program in partnership with the Home Office

Qualifications
  • 2+ years experience with Northwestern Mutual in a client-facing role highly preferred
  • Georgia Life & Health Insurance License or ability to attain prior to start date
  • SIE, Series 6 or 7, Series 63, and Georgia Variable Insurance License highly preferred
  • 2+ years experience with Northwestern Mutual in a client-facing role highly preferred
  • Experience with program design and management preferred
  • 3+ years of client service experience
  • Track record of leading, managing, and developing others well
  • Proven ability to navigate client complaints with empathy while pursuing resolution
  • Strong communication skills required with the ability to build rapport and influence others
  • Must align with company's values: Excellence, Integrity, Commitment, Courage, and Fun

Compensation
  • Base salary: $60,000 - $70,000+, based on experience
  • Bonus opportunities up to 10%+ of total compensation
  • Medical, Dental, and Vision insurance
  • HSA with employer contributions
  • 401k with match
  • Short Term Disability, Long Term Disability, and Life Insurance

What Northwestern Mutual employees say

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About Northwestern Mutual

Sourced by ZipRecruiter

Northwestern Mutual has been helping families and businesses achieve financial security for over 160 years through a distinctive planning approach that integrates risk management with wealth accumulation, preservation, and distribution. With more than $290 billion in assets, $30 billion in revenues and more than $1.9 trillion worth of life insurance protection in force, Northwestern Mutual delivers financial security to more than 4.6 million clients. People are the power behind Northwestern Mutual, and diversity makes us better. We are committed to reflecting and serving the marketplace. We do so by attracting and improving the engagement of those who bring their outstanding perspectives, ideas, and beliefs.

Industry

Finance and insurance

Company size

5,001 - 10,000 Employees

Headquarters location

Milwaukee, WI, US

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