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Director Of Client Relations Jobs (NOW HIRING)

Ernest

Director of Client Relations

Houston, TX

Director of Client Relations (aka Director of Sales) Location: Houston, TX Sales Territory: Local radius Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary range ...

Ernest

Director of Client Relations

Fontana, CA · On-site

Director of Client Relations (aka Director of Sales) Location: Fontana, CA Sales Territory: Local radius Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary range ...

Ernest

Director of Client Relations

Reno, NV

Director of Client Relations (aka Director of Sales) Location: Reno, NV Sales Territory: Local radius Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary range and ...

Ernest

Director of Client Relations

Dallas, TX · On-site

Director of Client Relations (aka Director of Sales) Location: Dallas, TX Sales Territory: Local radius Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary range and ...

Ernest

Director of Client Relations

San Antonio, TX

Director of Client Relations (aka Director of Sales) Location: San Antonio, TX Sales Territory: Local radius Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary ...

Ernest

Director of Client Relations

Reno, NV · On-site

Director of Client Relations (aka Director of Sales) Location: Reno, NV Sales Territory: Local radius Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary range and ...

Ernest

Director of Client Relations

Houston, TX · On-site

Director of Client Relations (aka Director of Sales) Location: Houston, TX Sales Territory: Local radius Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary range ...

Ernest

Director of Client Relations

Dallas, TX · On-site

Director of Client Relations (aka Director of Sales) Location: Dallas, TX Sales Territory: Local radius Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary range and ...

Ernest

Director of Client Relations

Fontana, CA · On-site

Director of Client Relations (aka Director of Sales) Location: Fontana, CA Sales Territory: Local radius Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary range ...

Blink UX

Director of Client Relations

New York, NY · Remote

$130K - $200K/yr

We're growing fast--and we're looking for a high-performing, hunter-minded Director of Client Relations to help us accelerate that growth. Have you served as a Trusted Advisor to executive ...

Blink UX

Director of Client Relations

Boston, MA

$130K - $200K/yr

We're growing fast-and we're looking for a high-performing, hunter-minded Director of Client Relations to help us accelerate that growth. Have you served as a Trusted Advisor to executive ...

Blink UX

Director of Client Relations

Atlanta, GA

$130K - $200K/yr

We're growing fast-and we're looking for a high-performing, hunter-minded Director of Client Relations to help us accelerate that growth. Have you served as a Trusted Advisor to executive ...

Blink UX

Director of Client Relations

Boston, MA · Remote

$130K - $200K/yr

We're growing fast--and we're looking for a high-performing, hunter-minded Director of Client Relations to help us accelerate that growth. Have you served as a Trusted Advisor to executive ...

Blink UX

Director of Client Relations

Atlanta, GA · Remote

$130K - $200K/yr

We're growing fast--and we're looking for a high-performing, hunter-minded Director of Client Relations to help us accelerate that growth. Have you served as a Trusted Advisor to executive ...

Blink UX

Director of Client Relations

New York, NY

$130K - $200K/yr

We're growing fast-and we're looking for a high-performing, hunter-minded Director of Client Relations to help us accelerate that growth. Have you served as a Trusted Advisor to executive ...

Blink UX

Director of Client Relations

Boston, MA · On-site +1

$130K - $200K/yr

We're growing fast-and we're looking for a high-performing, hunter-minded Director of Client Relations to help us accelerate that growth. Have you served as a Trusted Advisor to executive ...

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Director Of Client Relations information

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$52.5K

$146.1K

$247K

How much do director of client relations jobs pay per year?

As of Jul 11, 2026, the average yearly pay for director of client relations in the United States is $146,114.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,500.00 and $195,000.00 per year, depending on experience, location, and employer.

How much do relationship directors get paid?

Relationship directors, often called client relations or account directors, typically earn between $80,000 and $150,000 annually, depending on experience, industry, and location. Senior roles with extensive client management responsibilities can exceed this range, especially with bonuses and commissions included.

What are some common challenges faced by a Director of Client Relations, and how can they be addressed?

A Director of Client Relations often navigates challenges such as managing diverse client expectations, handling escalations, and ensuring consistent communication between clients and internal teams. Balancing the needs of multiple stakeholders while maintaining high satisfaction levels requires strong interpersonal and problem-solving skills. Proactively addressing concerns, setting clear expectations, and fostering open dialogue across departments can help mitigate issues and build long-term client trust.

What are the key skills and qualifications needed to thrive as a Director Of Client Relations, and why are they important?

To thrive as a Director Of Client Relations, you need expertise in client management, business development, and strategic planning, usually supported by a bachelor's degree in business or a related field. Familiarity with CRM software, data analytics tools, and project management systems is typically required. Exceptional communication, leadership, and problem-solving skills help build strong client relationships and foster team collaboration. These skills ensure client satisfaction, retention, and business growth in a highly competitive market.

Is being an RM a stressful job?

A Client Relations Director role can be stressful due to managing client expectations, resolving issues, and maintaining strong relationships. The job often requires excellent communication skills, problem-solving abilities, and the ability to handle high-pressure situations, especially in fast-paced industries.

What kind of jobs in media bring in $150,000 a year?

In media, roles such as senior media executives, producers, or directors often earn $150,000 or more annually, especially with extensive experience, strong industry networks, and leadership responsibilities. Positions in digital media management, advertising, or content strategy at large companies can also reach this salary level, often requiring advanced skills and relevant certifications.

What does a director of client relations do?

A director of client relations oversees the development and maintenance of strong relationships with clients to ensure satisfaction and retention. They coordinate communication between clients and internal teams, develop strategies to improve client experience, and often analyze feedback to enhance services or products. Strong communication, leadership skills, and industry knowledge are essential for this role.
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Director Of Client Relations jobs near you
Infographic showing various Director Of Client Relations job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $146,114 per year, or $70.2 per hour.
Director of Client Relations

Director of Client Relations

Northwestern Mutual

Atlanta, GA • Hybrid

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 21 hours ago

Northwestern Mutual rating

8.0

Company rating: 8.0 out of 10

Based on 73 frontline employees who took The Breakroom Quiz

145th of 281 rated insurance

Job description

Overview

The responsibility of the Director of Client Relations is to be an entrepreneurial leader running the Network Office's Client Relations Center (CRC) as a business unit. The Director of Client Relations has responsibility of ensuring that the financial security needs of the unassigned client base and digital leads are met. The Director of Client Relations coaches, educates, and supports a team of Financial Advisors who reconnect with unassigned clients to build financial security through planning, service, and sales.


Responsibilities

Business Strategy

  • Defines and executes a CRC business strategy that aligns with the Network Office's vision, objectives, and goals
  • Creates annual CRC plan to execute the strategy
  • Drives revenue and manages expenses for the CRC department
  • Defines the ongoing skills, activity, and production expectations for Financial Advisors working with the CRC client base
  • Evaluates partnership opportunities and any applicable engagement modifications for District Offices' participation
  • Develops the Callaway Black Group customer service model for the CRC team and participatingFinancial Advisors
  • Evaluate in partnership with the Director of Operations the infrastructure needs of the CRC department including Financial Advisor participants, Network Office Staff, and technology programs

Business Operations

  • Oversees the activity of the Financial Advisors in the CRC department
  • Sets and communicates the CRCdepartment expectations on an annual basis
  • Determines the criteria for participation on the team
  • Defines training needs and partners with experts within the Network Office and Home Office to execute the training
  • Sets annual CRC goals aligned with the Network Office, leveraging and supportingprograms as a part of planning and technology adoption
  • Conducts monthly accountability meetings with participating Financial Advisors
  • Conducts quarterly CRC department meetings with participating Financial Advisors in support of the skills, activity, and production expectations
  • Oversees the CRC Coordinator, assigning work, offering support and guidance, and holding accountable

Client Management

  • Maintains unassigned client data
  • Provides support for client transitions due to planned or unplanned Financial Advisortransitions
  • Handles incoming service requests relating to all Northwestern Mutual products in accordancetothe defined service model
  • Responds to regulatory requirements as appropriate

Lead Generation

  • Develop systems to provide client touches to unassigned clients focused on reconnecting and establishing relationships
  • Identify clients to share with participating Financial Representatives
  • Manage the Digital Leads Program in partnership with the Home Office


Qualifications

  • 2+ years experience with Northwestern Mutual in a client-facing role highly preferred
  • Georgia Life & Health Insurance License or ability to attain prior to start date
  • SIE, Series 6 or 7, Series 63, and Georgia Variable Insurance License highly preferred
  • 2+ years experience with Northwestern Mutual in a client-facing role highly preferred
  • Experience with program design and management preferred
  • 3+ years of client service experience
  • Track record of leading, managing, and developing others well
  • Proven ability to navigate client complaints with empathy while pursuing resolution
  • Strong communication skills required with the ability to build rapport and influence others
  • Must align with company's values: Excellence, Integrity, Commitment, Courage, and Fun


Compensation

  • Base salary: $60,000 - $70,000+, based on experience
  • Bonus opportunities up to 10%+ of total compensation
  • Medical, Dental, and Vision insurance
  • HSA with employer contributions
  • 401k with match
  • Short Term Disability, Long Term Disability, and Life Insurance

What Northwestern Mutual employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Northwestern Mutual logo

About Northwestern Mutual

Sourced by ZipRecruiter

Northwestern Mutual has been helping families and businesses achieve financial security for over 160 years through a distinctive planning approach that integrates risk management with wealth accumulation, preservation, and distribution. With more than $290 billion in assets, $30 billion in revenues and more than $1.9 trillion worth of life insurance protection in force, Northwestern Mutual delivers financial security to more than 4.6 million clients. People are the power behind Northwestern Mutual, and diversity makes us better. We are committed to reflecting and serving the marketplace. We do so by attracting and improving the engagement of those who bring their outstanding perspectives, ideas, and beliefs.

Industry

Finance and insurance

Company size

5,001 - 10,000 Employees

Headquarters location

Milwaukee, WI, US

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