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Director Of Client Relationships Jobs (NOW HIRING)

Charter Impact

Director of Client Finance

Northridge, CA · On-site +1

$120K - $150K/yr

The Director of Client Finance (DOCF) is responsible for overseeing Charter Impact's service ... Develop and maintain long-term relationships with client leadership and staff * Maintain up to date ...

MARKETview

Director of Client Success

Richmond, VA · On-site

$100K - $110K/yr

Build trust and strengthen relationships by establishing a deep understanding of each client's goals and keeping those goals at the forefront of the partnership * Maintain regular contact with ...

MARKETview

Director of Client Success

Richmond, VA · On-site

$100K - $110K/yr

Build trust and strengthen relationships by establishing a deep understanding of each client's goals and keeping those goals at the forefront of the partnership * Maintain regular contact with ...

Mountainy

Director Of Client Success

Goodyear, AZ · On-site

$60K/yr

As the Director of Client Success, you'll serve as the primary point of contact for a portfolio of clients while leading client onboarding, troubleshooting operational issues, training customers on ...

Transform9

Director of Client Success

Birmingham, AL · On-site

Develop relationships with senior stakeholders at our top accounts * Own and resolve complex escalations end-to-end * Partner with sales, product, and engineering as the voice of the customer

Asprcmsolutions

Eight or more years in healthcare revenue cycle with significant client-facing ownership, including team leadership * Has personally owned a book of business and been accountable for retention ...

Keste

Role Objective The Director of Client Relations is responsible for Direct Sales and Client ... Working closely with our Leadership team and UKG CRM, this position will be instrumental in ...

Dcode

Director of Client Success- Army

Washington, DC · On-site

$133K - $176K/yr

Role Summary We are seeking a mission-driven, results-oriented Director of Client Success to lead ... You will build trusted relationships with senior leaders, anticipate emerging needs, and help them ...

Cherry Bekaert

Client Relationship Director

Austin, TX · On-site +1

... relationships. * Acquire five to seven new clients. * Identify and cultivate a minimum of two ... Maintain an active pipeline of client opportunities and referral-based growth across Recruiting and ...

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Director Of Client Relationships information

What does a director of client relationships do?

A director of client relationships manages and develops long-term relationships with clients to ensure satisfaction and retention. They oversee client accounts, coordinate with internal teams to meet client needs, and often use CRM tools to track interactions and performance. Strong communication, strategic planning, and leadership skills are essential in this role.

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Director Of Client Relationships jobs near you

Director of Client Finance

Northridge, CA • On-site, Remote

Charter Impact
Non-Profits • 11 - 50 employees
Learn more about Charter Impactexternal

$120K - $150K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 7 days ago

Job description

About the Company:
Charter Impact empowers mission-driven organizations to achieve their goals through personalized support in finance, operations, and business management. We accomplish this through enthusiastic collaboration within our team and with our clients to support their communities. We are a remote first company growing on a national scale and are continuously seeking qualified candidates to join us. Ideal candidates will be highly motivated professionals who are committed to supporting the team in an environment of growth and change.
Role Summary:
The Director of Client Finance (DOCF) is responsible for overseeing Charter Impact's service delivery, as well as acting as an outsourced CFO on behalf of our clients. The DOCF oversees all finance, accounting and compliance reporting for assigned clients by working collaboratively with the Charter Impact Accounting, Accounts Payable, Payroll and Retirement Services Teams and ensuring accuracy and timeliness of financial information. This Director position is highly visible to Charter Impact clients and must deliver excellence in professional expertise and customer-service in a proactive and positive manner.
This position is remote to candidates based in AZ, CA, CO, CT, FL, GA ID, IL, MI, NV, OR, SD, TX, UT and/or WA.
*This position requires up to 25% travel
Responsibilities
  • Oversee financial and accounting services and provide direction to Charter Impact Teams in the following areas: financial statement preparation, accounts payable, accounts receivable, expense tracking by grant, grant reporting - for both governmental and private grants, and ad hoc reporting as requested
  • Review all financial statements as prepared by Accounting Teams to ensure compliance with GAAP
  • Prepare annual budgets and monthly forecasts for clients while providing valuable insight as to their financial condition
  • Oversee the annual financial and governmental A-133 audits including: work paper preparation, liaison with auditors and understanding of the governmental programs
  • Oversee and ensure the accuracy and timeliness of all compliance reporting
  • Serve as a fiscal liaison to Authorizers, Counties, State and Federal Agencies
  • Provide training to client staff to ensure internal controls are properly implemented and followed
  • Work with organizational leaders and other executives to ensure financial information is properly communicated
  • Exceed clients' expectations both in terms of quality and accuracy of information at all times
  • Develop and maintain long-term relationships with client leadership and staff
  • Maintain up to date knowledge of the charter school industry and related funding through regular professional development in areas of responsibility
  • Mentor staff to ensure continued professional growth within Charter Impact Teams

Requirements
  • Bachelor's degree in accounting or finance is required.
  • Master's degree in Finance or Accounting is highly desired.
  • 7 years of experience, a portion of which includes oversight and development of staff is required.
  • Experience in a professional service firm, such as a CPA firm, is a plus.
  • Experience in charter school finance and operations is a plus.
  • Non-profit accounting experience is a plus.
  • Certified Public Accountant is highly desired but not required.
  • Ability to maintain, encourage, and participate in a close and highly collaborative team environment with clients and Charter Impact staff.
  • Exceptional customer service skills.
  • Strong written and verbal communication skills.
  • High organizational skills with attention to detail.
  • Self-starter - able to prioritize and multi-task without daily direct supervision.
  • Computer skills and proficiency in Microsoft Office, particularly MS Excel.
  • Knowledge of Sage Intacct or other similar Non-Profit Accounting systems.

What's in it for You?
  • At Charter Impact, we believe great work happens when people feel supported, trusted, and connected.
  • Remote-first flexibility: Work where you do your best work, with flexible, remote, and hybrid options depending on role. We provide a company-issued laptop and essential equipment to support a productive setup.
  • Comprehensive, competitive benefits: Medical, dental, vision, and life insurance, plus multiple plan options to meet your needs.
  • Financial wellness & retirement: 401(k) with company match to help you plan for the future.
  • Wellbeing support: Employee Assistance Program (EAP) offering confidential mental health support, counseling, and legal and financial resources for you and your household.
  • Time to recharge: Vacation accrual of up to four (4) weeks per year, plus 11 paid company holidays and a winter break from Christmas Day through New Year's Day.
  • Connection & culture: Opportunities to build relationships through virtual and in-person team events, with colleagues who care deeply about their work and impact.
  • Extra perks: Employee discounts, voluntary pet insurance, and an employee referral bonus program.

$120,000 - $150,000 a year
This position has a base salary of $120,000 - $150,000 annual, with the opportunity to earn an annual discretionary bonus. The amount a particular employee will earn within the salary range will be based on factors such as relevant education, qualifications, performance, business needs and business results.
Charter Impact strives to be an employer of choice for highly motivated and mission-driven professionals. We are committed to fostering a team environment where all members work together to achieve common goals, and where staff are supported, challenged and inspired in their work.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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