ZipRecruiter

Log In

1

Director Of Client Services Jobs (NOW HIRING)

Premier Press

Director of Client Services

Portland, OR · On-site

Director of Client Services Classification: Full-Time, Exempt Salary: DOE Reports to: VP of Manufacturing Typical Schedule: Monday - Friday, 8am- 5pm Location: In-Office (no remote), 5000 N Basin ...

corpay

Director of Client Services

Louisville, KY · Remote

What We Need Corpay is currently looking to hire a Director of Client Services within our Client Services organization. This position falls under our Account Management team and is located in ...

SafeinHome

Be Seen First

Director of Client Services

Las Vegas, NV · On-site

$160K/yr

As the Director of Client Services, you will manage all Client Services personnel and management, ensuring that SafeinHome provides high-quality service to our clients and that the company site is a ...

New

SafeinHome

Be Seen First

Director of Client Services

Tempe, AZ · On-site

$160K/yr

As the Director of Client Services, you will manage all Client Services personnel and management, ensuring that SafeinHome provides high-quality service to our clients and that the company site is a ...

New

Now CFO

Director of Client Services

Phoenix, AZ

This Director will manage a portfolio of client relationships, mentor and develop a team of ... Provide consulting services for clients, including accounting functions, reporting, forecasting ...

Aston Carter

Director Of Client Services

Kansas City, MO · On-site

$28 - $36/hr

Essential Skills * 2+ years of experience in a client facing/servicing administrative role * Bachelors degree preferred * Wealth management, financial services, or CPA firm experience highly ...

Businessolver

Director of Client Services (Remote)

The Director of Client Services is a driver of execution. This role is accountable for delivering a consistent, high quality client experience. You are responsible for proactive management, driving ...

Team Liquid

Head of Client Services

Santa Monica, CA

The Opportunity Liquid Media is looking for a Head of Client Services to oversee our Client Services function and serve as a key member of the agency's senior management team. This is the most senior ...

Ernest

Director of Client Relations

Fontana, CA

Director of Client Relations (aka Director of Sales) Location: Fontana, CA Sales Territory: Local radius Full-time | Base Salary + Bonus | Comprehensive Benefits | Exceptional Culture Salary range ...

Cooley

Director of Client Development

Reston, VA

Director of Client Development Cooley is seeking a Director of Client Development to join the ... strengthen service delivery and expand existing relationships. * Performance Monitoring ...

next page

Showing results 1-20

All JobsOf Client Services JobsDirector Of Client Services Jobs

Director Of Client Services information

See salary details

$38.5K

$90.9K

$163K

How much do director of client services jobs pay per year?

As of Jul 13, 2026, the average yearly pay for director of client services in the United States is $90,947.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $109,500.00 per year, depending on experience, location, and employer.

What is the difference between Director Of Client Services vs Account Manager?

AspectDirector Of Client ServicesAccount Manager
ResponsibilitiesOversees client service teams, develops strategies, manages key accounts, and ensures client satisfaction at a strategic level.Manages individual client accounts, maintains client relationships, and handles day-to-day account activities.
Required CredentialsBachelor's degree; often advanced degrees or certifications in management or related fields.Bachelor's degree; relevant experience in sales or customer service.
Work EnvironmentLeadership role within client services or customer success departments, often in corporate or agency settings.Client-facing role, working directly with clients in various industries.

The main difference is that the Director Of Client Services focuses on strategic oversight and managing teams, while an Account Manager handles direct client relationships and daily account operations. Both roles require strong communication skills, but the director position involves higher-level planning and leadership responsibilities.

What is the highest paying job in customer service?

In customer service, the highest paying roles are often executive-level positions such as Director of Client Services or Customer Experience Director, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as Chief Executive Officers, investment bankers, specialized surgeons, and certain senior corporate executives can earn $500,000 or more annually. These positions often require extensive experience, advanced degrees, and leadership skills, and compensation may include bonuses, stock options, or profit sharing.

How much does a client services director make in the US?

A Client Services Director in the US typically earns between $90,000 and $180,000 annually, with the median salary around $130,000. Compensation varies based on industry, company size, experience, and location, and may include bonuses and benefits.

What does a director of client services do?

A director of client services oversees client relationships, ensuring customer satisfaction and retention. They develop strategies to meet client needs, coordinate with internal teams, and often manage a team of account managers or client service representatives to deliver quality service and support business growth.

What are some common challenges faced by a Director of Client Services, and how can they be addressed?

A Director of Client Services often encounters challenges such as managing high client expectations, balancing competing priorities, and ensuring effective team collaboration across multiple accounts. Addressing these challenges requires strong communication skills, proactive problem-solving, and the ability to set clear expectations with both clients and internal teams. Building strong relationships and fostering a culture of transparency can help mitigate issues before they escalate, while ongoing training and mentorship support the team's ability to deliver exceptional service.

What are the key skills and qualifications needed to thrive as a Director Of Client Services, and why are they important?

To thrive as a Director Of Client Services, you need extensive experience in client relationship management, strategic planning, and a relevant degree such as in business or communications. Familiarity with CRM systems, project management tools, and data analytics platforms is commonly required, along with certifications like PMP or similar. Outstanding leadership, problem-solving abilities, and strong interpersonal communication set exceptional candidates apart. These competencies are crucial for driving client satisfaction, managing teams, and ensuring the organization's goals align with client needs.
More about Director Of Client Services jobs
What cities are hiring for Director Of Client Services jobs? Cities with the most Director Of Client Services job openings:
What are the most commonly searched types of Of Client Services jobs? The most popular types of Of Client Services jobs are:
Who are the top companies hiring for Director Of Client Services jobs? The top employers for Director Of Client Services jobs are:
What states have the most Director Of Client Services jobs? States with the most job openings for Director Of Client Services jobs include:
What job categories do people searching Director Of Client Services jobs look for? The top searched job categories for Director Of Client Services jobs are:
Director Of Client Services jobs near you
Infographic showing various Director Of Client Services job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, and 5% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $90,947 per year, or $43.7 per hour.

Director of Client Services

Home Helpers DuPage

Downers Grove, IL • On-site

$50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Director of Client ServicesPosition Summary
The Director of Client Services is responsible for ensuring the highest quality of care and service for every client served by Home Helpers Home Care. This leadership role oversees the entire client experience, from initial assessments and care planning to ongoing quality assurance, client satisfaction, and service continuity. The Director of Client Services works closely with clients, families, caregivers, referral partners, and office staff to ensure exceptional care, strong communication, and positive outcomes.
The ideal candidate is compassionate, organized, solutions-oriented, and committed to providing outstanding customer service while fostering a collaborative and professional workplace culture.
Essential Responsibilities
Client Care Management
  • Conduct comprehensive in-home client assessments to determine care needs and develop individualized service plans.
  • Develop, implement, and regularly update client service plans to reflect changing needs and goals.
  • Monitor client progress and ensure services remain appropriate and effective.
  • Ensure all client documentation is accurate, complete, and compliant with company standards.
  • Maintain confidentiality and professionalism in all client interactions.
Quality Assurance
  • Conduct supervisory visits, quality assurance visits, and routine client check-ins.
  • Evaluate the quality of services being provided and identify opportunities for improvement.
  • Ensure clients receive consistent, compassionate, and high-quality care.
  • Address concerns proactively to maintain excellent client outcomes.
Client Satisfaction & Retention
  • Build and maintain strong relationships with clients and their families.
  • Respond promptly and professionally to client concerns, complaints, and service issues.
  • Develop solutions that prioritize client satisfaction while supporting company policies.
  • Work to improve client retention through exceptional service and relationship management.
Care Coordination
  • Collaborate closely with Scheduling, Operations, and Administrative staff to ensure continuity of care.
  • Communicate changes in client needs, schedules, or service plans promptly.
  • Assist in matching caregivers to clients based on skills, personality, and client preferences.
  • Support successful client admissions and transitions of care.
Caregiver Support
  • Provide guidance and support to caregivers regarding client care plans and expectations.
  • Conduct supervisory visits and caregiver observations when appropriate.
  • Foster positive working relationships with caregivers while promoting accountability and quality service.
Community Outreach & Relationship Building
  • Represent Home Helpers professionally within the community.
  • Participate in networking events, Senior Expos, educational presentations, and outreach opportunities.
  • Build and maintain positive relationships with healthcare providers, hospitals, senior communities, case managers, social workers, and referral partners.
  • Promote Home Helpers' mission and services throughout the community.
On-Call Responsibilities
  • Participate in the agency's on-call rotation as assigned.
  • Respond promptly to client, caregiver, and emergency situations after business hours.
  • Provide support and solutions to ensure uninterrupted client care.
  • Maintain professionalism and sound judgment during urgent situations.
Teamwork & Office Collaboration
  • Maintain regular office hours and be present in the office as required to support staff, clients, and daily operations.
  • Work collaboratively with the Executive Director, Director of Operations, Scheduling Coordinator, Recruiter, and other team members.
  • Foster a positive, respectful, and team-oriented workplace culture.
  • Participate in staff meetings, training, and ongoing professional development.
  • Assist team members when needed to ensure agency success.
  • Demonstrate flexibility and a willingness to support the overall needs of the business.
Professionalism
  • Serve as a leader who models Home Helpers' core values, professionalism, integrity, and compassion.
  • Maintain a positive attitude and solution-focused approach in all interactions.
  • Dress professionally and represent Home Helpers positively both inside and outside the office.
  • Maintain strong organizational skills, effective communication, and attention to detail.
  • Protect confidential information and comply with all applicable company policies.
Qualifications
  • Bachelor's degree in Healthcare Administration, Social Work, Nursing, Human Services, Business, or related field preferred but not required.
  • Previous leadership experience in home care, healthcare, senior services, or client services required.
  • Strong knowledge of customer service principles and relationship management.
  • Excellent verbal and written communication skills.
  • Exceptional organizational and time management abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong problem-solving and conflict-resolution skills.
  • Proficiency with electronic documentation systems and Microsoft Office.
  • Valid driver's license, reliable transportation, and proof of automobile insurance.
Core Competencies
  • Leadership
  • Compassion and empathy
  • Client-centered care
  • Critical thinking
  • Communication
  • Relationship building
  • Conflict resolution
  • Organization and time management
  • Team collaboration
  • Accountability
  • Professionalism
  • Adaptability
Success Measures
Success in this role is demonstrated by:
  • High client satisfaction and retention.
  • Timely completion of assessments and service plan updates.
  • Consistent quality assurance visits and documentation.
  • Strong relationships with clients, families, caregivers, and referral partners.
  • Effective communication across departments.
  • Positive team collaboration and workplace culture.
  • Successful community outreach and referral development.
  • Consistent professionalism, accountability, and leadership that reflects the Home Helpers mission of providing exceptional care and peace of mind to every family we serve.