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Director Of Shared Services Jobs (NOW HIRING)

Ra

Shared Services Manager

Chicago, IL

You will provide Consulting services on the design, build, and implementation of shared services strategies You will develop shared services operating models You will shape and articulate the shared ...

Ra

Shared Services Senior Manager

Chicago, IL

You will provide Consulting services on the design, build, and implementation of shared services strategies You will develop shared services operating models You will shape and articulate the shared ...

Fleetworthy

Shared Services Supervisor

Madison, WI · On-site

The Supervisor of Shared Services Operations leads a high-impact team responsible for centralized operational functions that support Implementation, Services, and Compliance across the organization.

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$35K

$92.1K

$175K

How much do director of shared services jobs pay per year?

As of Jul 27, 2026, the average yearly pay for director of shared services in the United States is $92,073.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $110,000.00 per year, depending on experience, location, and employer.

What jobs pay 500,000 a year in the US?

High-paying jobs that can reach or exceed $500,000 annually in the US include executive roles such as CEOs, CFOs, and other C-suite positions, as well as specialized professions like top-tier surgeons, investment bankers, and successful entrepreneurs. These roles typically require extensive experience, advanced skills, and often involve leadership, strategic decision-making, or ownership responsibilities.

What does a director of shared services do?

A director of shared services oversees the consolidation and management of support functions such as human resources, finance, IT, and procurement across an organization to improve efficiency and reduce costs. They develop strategies, coordinate teams, and implement processes to ensure consistent service delivery and operational excellence.

What are some common challenges faced by a Director of Shared Services, and how can they be effectively managed?

A Director of Shared Services often navigates challenges such as balancing the needs of multiple business units, driving process standardization, and implementing new technologies across diverse teams. Effective management involves fostering strong cross-departmental communication, setting clear service level agreements, and continuously monitoring performance metrics. Building a culture of collaboration and being proactive in change management can help ensure smooth transitions and alignment with organizational goals.

What kind of jobs in media bring in $150,000 a year?

In media, roles such as senior media executives, media directors, or content strategists often earn $150,000 or more annually, especially with extensive experience, leadership responsibilities, and advanced skills in digital platforms, analytics, or production management. High-level positions in advertising agencies, broadcasting companies, or digital media firms typically offer compensation in this range.

What is the difference between Director Of Shared Services vs Operations Manager?

AspectDirector Of Shared ServicesOperations Manager
Primary FocusOversees multiple support functions like HR, IT, Finance within an organizationManages daily operations within a specific department or unit
CredentialsBachelor's or master's degree in business, management, or related field; often requires experience in multiple support functionsBachelor's degree in business, management, or relevant field; operational experience
Work EnvironmentStrategic, cross-departmental, corporate settingOperational, team management within a specific department
Industry UsageCommon in large organizations with complex support functionsWidely used across industries for departmental management

The main difference is that the Director Of Shared Services oversees multiple support functions at a strategic level, while the Operations Manager focuses on managing daily activities within a specific department. Both roles require management experience and relevant credentials, but their scope and focus differ significantly.

What is the highest paying job in healthcare management?

The highest paying roles in healthcare management often include Chief Executive Officers (CEOs) of healthcare organizations and hospital administrators, with salaries exceeding $150,000 annually. These positions typically require extensive experience, advanced degrees such as an MBA or MHA, and strong leadership skills.

What are the key skills and qualifications needed to thrive as a Director of Shared Services, and why are they important?

To thrive as a Director of Shared Services, you need strong leadership, process optimization expertise, and a background in business administration or a related field, often with significant managerial experience. Familiarity with ERP systems, process automation tools, and certifications like Lean Six Sigma are typically important for streamlining operations. Exceptional communication, change management, and stakeholder engagement skills help drive alignment and foster collaboration across departments. These competencies are crucial for delivering efficient, high-quality shared services that support organizational goals and continuous improvement.
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Director Of Shared Services jobs near you
Infographic showing various Director Of Shared Services job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $92,073 per year, or $44.3 per hour.

Director of Shared Services

SERVPRO of Southern Cuyahoga

Medina, OH • On-site

$70K - $80K/yr

Full-time

Retirement, PTO

Posted 11 days ago

Job description

Join the Trusted Leader in Restoration and Construction

At SERVPRO Team Fosdick, we specialize in fire and water cleanup and restoration, mold remediation, and construction services. We have expanded our operations to include 13 franchises in the Cleveland, Akron, Mentor, Mansfield and Toledo areas. We are currently seeking a driven, organized and well-versed Director of Shared Services.  The Director of Shared Services ensures the management of administrative activities are consistent across all locations. They work with leadership and cross functional members of the management team to develop and implement strategies and initiatives aligned with the overall business strategy and ensure brand standard compliance.
What You'll Do:
Dispatch Management: Leads the Dispatch & Scheduling function, ensuring all incoming opportunities are accurately captured, prioritized, and dispatched to operations for timely action and effective response.
Mitigation Billing: 
  •  Leads and coordinates the daily activities of Job File Coordinators (JFCs) ensuring accuracy and timeliness of estimates, invoicing, final billing, and billing dispute resolution. 
  • Monitors procedures and processes for alignment to SERVPRO standards.  
  • Serve as a key point of communication with operations and leadership regarding job progress, estimates, customer issues, billing status.
  • Provides accurate weekly Work in Progress (WIP) revenue reporting to Ownership and leadership.
Customer Experience Leadership:
  • Own and oversee the resolution of escalated customer concerns, partnering closely with operations to identify solutions, and ensure a positive customer experience. 
  • Ensure the Shared Services team consistently obtains customer verbal surveys during or following service interactions. 
  • Lead initiatives to collect, track, and leverage customer reviews and feedback to drive continuous improvement.
Technology & Process Optimization: Oversee the evaluation, implementation, and adoption of new technologies and systems to improve workflows, streamline processes, and increase overall team efficiency.
Registrations & Vendor Portal: Manage all company registrations and oversee vendor portal accounts, ensuring 
accuracy, compliance, and timely updates across platforms.
Data Reporting & KPI Management: Partner with senior leadership team to develop, track, and manage key performance indicators (KPIs) across the organization, providing data-driven insights to support decision-making and continuous improvement.
People & Team Leadership: 
  • Establish clear performance expectations and align individual team goals with the organization’s annual and quarterly objectives.
  • Lead, mentor, and develop a multi-functional team across dispatch, customer experience, technology, vendor management, and reporting.
  •  Build and sustain a culture of accountability, collaboration, and continuous improvement.
  •  Foster talent development and career growth opportunities for team members.
Industry Connections: Challenge the status quo by building relationships with other industry peers and leaders to identify best practices and innovative solutions.
What We're Looking For:       
  • Bachelor's degree or equivalent combination of education and experience
  • Minimum of 8 years of leadership experience, preferably in the mitigation/restoration or construction industry
  • Demonstrated experience leading shared services, operations support, or back-office functions
  • Strong leadership, people management, and organizational skills
  • Excellent analytical, problem-solving, and decision-making skills
  • Outstanding written and oral communication skills
  • Proficiency with Microsoft Office Suite 

Why Servpro?
A respected brand with nationwide recognition
  • A dynamic, team-oriented culture that supports your success
  • Competitive salary 
  • Company laptop and cell phone
  • Comprehensive benefits package
  • 401(k) with Company match
  • Paid vacation + holidays
SERVPRO is an Equal Opportunity Employer