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Director Of Shared Services Jobs (NOW HIRING)

Ra

Shared Services Manager

Chicago, IL

You will provide Consulting services on the design, build, and implementation of shared services strategies You will develop shared services operating models You will shape and articulate the shared ...

Ra

Shared Services Senior Manager

Houston, TX

You will provide Consulting services on the design, build, and implementation of shared services strategies You will develop shared services operating models You will shape and articulate the shared ...

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$35K

$92.1K

$175K

How much do director of shared services jobs pay per year?

As of Aug 8, 2026, the average yearly pay for director of shared services in the United States is $92,073.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $110,000.00 per year, depending on experience, location, and employer.

What does a director of shared services do?

A director of shared services oversees the consolidation and management of support functions such as HR, finance, IT, and procurement across an organization to improve efficiency and reduce costs. They develop strategies, coordinate between departments, and ensure service delivery aligns with organizational goals, often utilizing management tools and leadership skills.

What are some common challenges faced by a director of shared services, and how can they be effectively managed?

A Director of Shared Services often navigates challenges such as balancing the needs of multiple business units, driving process standardization, and implementing new technologies across diverse teams. Effective management involves fostering strong cross-departmental communication, setting clear service level agreements, and continuously monitoring performance metrics. Building a culture of collaboration and being proactive in change management can help ensure smooth transitions and alignment with organizational goals.

What is the difference between Director Of Shared Services vs Operations Manager?

AspectDirector Of Shared ServicesOperations Manager
Primary FocusOversees multiple support functions like HR, IT, Finance within an organizationManages daily operations within a specific department or unit
CredentialsBachelor's or master's degree in business, management, or related field; often requires experience in multiple support functionsBachelor's degree in business, management, or relevant field; operational experience
Work EnvironmentStrategic, cross-departmental, corporate settingOperational, team management within a specific department
Industry UsageCommon in large organizations with complex support functionsWidely used across industries for departmental management

The main difference is that the Director Of Shared Services oversees multiple support functions at a strategic level, while the Operations Manager focuses on managing daily activities within a specific department. Both roles require management experience and relevant credentials, but their scope and focus differ significantly.

What are the key skills and qualifications needed to thrive as a director of shared services, and why are they important?

To thrive as a Director of Shared Services, you need strong leadership, process optimization expertise, and a background in business administration or a related field, often with significant managerial experience. Familiarity with ERP systems, process automation tools, and certifications like Lean Six Sigma are typically important for streamlining operations. Exceptional communication, change management, and stakeholder engagement skills help drive alignment and foster collaboration across departments. These competencies are crucial for delivering efficient, high-quality shared services that support organizational goals and continuous improvement.
More about Director Of Shared Services jobs
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Director Of Shared Services jobs near you
Infographic showing various Director Of Shared Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $92,073 per year, or $44.3 per hour.

Director of Shared Services

Legacy Community Health

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Legacy Community Health rating

6.8

Company rating: 6.8 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

Benefits
  • Paid Time Off & Paid Company Holidays
  • Medical, Dental, Vision & Life Insurance
  • Flexible Spending Account (FSA)
  • 403(b) Retirement Plan with Company Match
  • Short-Term & Long-Term Disability
  • $0 Copay for Legacy Provider visits
  • $0 Copay for prescriptions filled at Legacy Pharmacies
  • Travel Insurance & Pet Insurance
  • Subsidized Gym Membership
  • And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!Location: Legacy Montrose Allen Parkway - 2929 Allen Pkwy. Houston, TX 77019
Director of Shared Services - Job OverviewSchedule: 8AM-5PM
At Legacy Community Health, we embrace the power of community and recognize the unique impact each of our team members has on the lives of those we serve. As our Director of Shared Services, you'll play a pivotal role in optimizing our centralized business functions, ensuring that excellence, efficiency, and compliance are at the forefront of everything we do.
  • Lead a vibrant and dynamic team focused on Accounts Payable, Payroll, and Accounting support.
  • Be a driving force for operational excellence and standardization across our organization.
  • Make a meaningful impact by ensuring the delivery of high-quality services.
  • Collaborate with passionate professionals dedicated to enhancing community healthcare.
  • Enjoy a supportive work environment that values work-life balance and personal growth.
Key Responsibilities
  • Strategic Leadership: Craft and execute a shared services strategy that aligns seamlessly with our financial and operational goals. Identify opportunities to centralize and scale processes for enduring success.
  • Operational Excellence: Collaborate with supervisors to standardize workflows, eliminate redundancies, and implement best practices with a keen focus on continuous improvement.
  • Service Delivery & Performance Management: Establish KPIs, ensure the delivery of high-quality services, and implement dashboards to track trends and performance.
  • Compliance & Internal Controls: Maintain robust internal controls, ensure compliance with organizational policies and regulations, and support audits.
  • Stakeholder Engagement: Forge and nurture strategic partnerships with internal leaders and act as a key escalation point for complex issues.
  • Team Leadership & Development: Lead, mentor, and develop shared services teams, cultivating a culture of continuous improvement.
  • Technology & Transformation: Collaborate with IT to enhance automation tools and drive digital transformation initiatives.
Minimum Qualifications
  • Bachelor's degree in Accounting (Required)
  • Eight years of progressive experience in finance, accounting, or shared services (Required)
  • Five years of leadership experience leading multi-functional teams (Required)
  • Strong financial and analytical acumen
  • Advanced understanding of compliance and regulations
  • Excellent communication skills
  • Proficiency in Microsoft Office especially Excel
  • Twelve years of progressive experience (Preferred)
  • Certified Payroll Professional (CPP) and/or Certified Accounts Payable Manager (CAPM) (Preferred)
  • Previous experience in healthcare or multi-entity environments (Preferred)
  • Experience implementing or optimizing ERP systems (Preferred)
About Legacy Community Health
As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health-every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job-they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.
At Legacy Community Health, our mission-Driving healthy change in our communities-guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:Approachable & Collaborative
We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.Driven & Committed
We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change-within ourselves, our teams, and the communities we serve.Perceptive & Thoughtful Communicators
We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.

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