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Director Of Shared Services Jobs (NOW HIRING)

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Shared Services Senior Manager

Philadelphia, PA · On-site

You will provide Consulting services on the design, build, and implementation of shared services strategies You will develop shared services operating models You will shape and articulate the shared ...

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$35K

$92.1K

$175K

How much do director of shared services jobs pay per year?

As of Aug 10, 2026, the average yearly pay for director of shared services in the United States is $92,073.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $110,000.00 per year, depending on experience, location, and employer.

What does a director of shared services do?

A director of shared services oversees the consolidation and management of support functions such as HR, finance, IT, and procurement across an organization to improve efficiency and reduce costs. They develop strategies, coordinate between departments, and ensure service delivery aligns with organizational goals, often utilizing management tools and leadership skills.

What are some common challenges faced by a director of shared services, and how can they be effectively managed?

A Director of Shared Services often navigates challenges such as balancing the needs of multiple business units, driving process standardization, and implementing new technologies across diverse teams. Effective management involves fostering strong cross-departmental communication, setting clear service level agreements, and continuously monitoring performance metrics. Building a culture of collaboration and being proactive in change management can help ensure smooth transitions and alignment with organizational goals.

What is the difference between Director Of Shared Services vs Operations Manager?

AspectDirector Of Shared ServicesOperations Manager
Primary FocusOversees multiple support functions like HR, IT, Finance within an organizationManages daily operations within a specific department or unit
CredentialsBachelor's or master's degree in business, management, or related field; often requires experience in multiple support functionsBachelor's degree in business, management, or relevant field; operational experience
Work EnvironmentStrategic, cross-departmental, corporate settingOperational, team management within a specific department
Industry UsageCommon in large organizations with complex support functionsWidely used across industries for departmental management

The main difference is that the Director Of Shared Services oversees multiple support functions at a strategic level, while the Operations Manager focuses on managing daily activities within a specific department. Both roles require management experience and relevant credentials, but their scope and focus differ significantly.

What are the key skills and qualifications needed to thrive as a director of shared services, and why are they important?

To thrive as a Director of Shared Services, you need strong leadership, process optimization expertise, and a background in business administration or a related field, often with significant managerial experience. Familiarity with ERP systems, process automation tools, and certifications like Lean Six Sigma are typically important for streamlining operations. Exceptional communication, change management, and stakeholder engagement skills help drive alignment and foster collaboration across departments. These competencies are crucial for delivering efficient, high-quality shared services that support organizational goals and continuous improvement.
More about Director Of Shared Services jobs
What cities are hiring for Director Of Shared Services jobs? Cities with the most Director Of Shared Services job openings:
What are the most commonly searched types of Of Shared Services jobs? The most popular types of Of Shared Services jobs are:
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Director Of Shared Services jobs near you
Infographic showing various Director Of Shared Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $92,073 per year, or $44.3 per hour.

Director, Office of Shared Solutions & Performance

Office of Governmentwide Policy

Washington, DC • On-site, Remote

$169K - $197K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 14 days ago

Job description

Summary
As the Director of the Office of Shared Solutions and Perfomance Improvement (OSSPI) , you will serve as the senior advisor to the Office of Government-wide Policy's (OGP's) Associate Administrator and Principal Duty Associate Administrator.
Location of position: OGP, Washington, DC
The OSSPI is responsible for coordinating government-wide activities in the area of shared services and other programs.
We are currently filling one vacancy, but additional vacancies may be filled as needed.
Learn more about this agency
Duties
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Serves as the Director of the Office of Shared Solutions and Performance Improvement responsible for ensuring efficiency, effectiveness (including cost effectiveness), and high-quality performance objectives of the office are achieved in support of the Office of Government-wide Policy's mission and the Office of Management and Budget (OMB) direction. Assures that office goals, objectives, policies, programs, activities, and initiatives are executed in coordination with senior agency officials and supports successful delivery of services in compliance with the various laws, executive orders, and regulations pertaining to office functions.
Oversees collaborations with the OMB and federal agencies to execute various activities for the Executive Councils. Manages the online centralized performance reporting portal and the White House Leadership Development Program, and coordinates the shared services governance ecosystem, including program management supporting OMB's shared-services policy implementation leading to improved performance, customer experience, and operational costs related to mission-support services.
Manages a portfolio of major investment projects, negotiating interagency agreements, participating in multi-agency contract negotiations, overseeing governmentwide budget requests, and implementing long-term funding and staffing plans related to managing the collection, distribution and execution of funds to support Executive Councils and other federal priorities as directed by OMB. Approves multi-year and longer range work plans developed by supervisors and managers of subordinate organizational units and manages the overall work to enhance achievement of the goals and objectives.
Coordinates engagement and policy development across the Federal Executive Councils ecosystem to include developing and executing cross-agency activities and/or partnerships that advance common goals or address shared challenges across councils. Implements interagency initiatives to elevate and spread best practices and bridge the gap between policy making and implementation to advance administration priorities.
Provides leadership, mentoring, and supervision to subordinate supervisors. Provides oversight, direction, and support to subordinate branch chiefs to ensure effective management of the organization and employees including: workload, performance, and administrative issues.
Requirements
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Conditions of employment
  • US Citizenship or National (Residents of American Samoa and Swains Island)
  • Meet all eligibility criteria within 30 days of the closing date
  • Meet time-in-grade within 30 days of the closing date, if applicable
  • Register with Selective Service if you are a male born after 12/31/1959

If selected, you must meet the following conditions:
  • Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or NonCareer SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
  • Serve a one year probationary period, if required
  • Undergo and pass a background investigation (Tier 2 investigation level).
  • Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security's e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.
  • Complete a financial disclosure report to verify that no conflict, or an appearance of conflict, exists between your financial interest and this position
  • Serve a one year supervisory or managerial probationary period, if required.

Qualifications
For each job on your resume, provide:
  • the exact dates you held each job (from month/year to month/year)
  • number of hours per week you worked (if part time).

If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.
The GS-15 salary range starts at $169,279 per year. If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.
To qualify, you must have at least one year of specialized experience equivalent to the GS-14 level or higher in the Federal service.
Specialized experience is experience:
  • Cultivating partnerships with stakeholders internal and external to an organization to ensure collaboration with program objectives.
  • Developing interagency policies and/or initiatives to ensure compliance with laws, regulations, and executive orders.
  • Coordinating cross-agency activities and/or partnerships that advance shared program goals and/or address shared challenges.
  • Leading teams in evaluating programs for process improvement and alignment with organizational goals.
  • Managing funding and/or staffing plans to execute program requirements.

Education
There is no qualifying education at the GS-15 level.
Additional information
Candidates will not be hired based on their race, sex, color, religion, or national origin.
Applicants are encouraged to make their resume searchable in their USAJOBS.gov profile. This will allow Federal hiring specialists and hiring managers across agencies to find their resume as part of agency recruitment campaigns or staffing searches.
If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency or visit GSA's webpage.
Relocation-related expenses are not approved and will be your responsibility.
Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
You will have access to many benefits including:
  • Health insurance (choose from a wide range of plans)
  • Life insurance coverage with several options
  • Sick leave and vacation time, including 11 paid holidays per year
  • Thrift Savings Plan (similar to a 401(k) plan)
  • Transit and child care subsidies
  • Flexible spending accounts
  • Long-term care insurance
  • Training and development

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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