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Director Of Homeless Services Jobs (NOW HIRING)

City of New York

DIRECTOR OF PROGRAMS

Brooklyn, NY · On-site

APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES CIVIL SERVICE TITLE ... The New York City Department of Homeless Services (DHS) is the largest organization in the United ...

City of New York

DIRECTOR OF SOCIAL SERVICE

Brooklyn, NY · On-site

$80K - $90K/yr

Company Description APPLICANTS MUST BE PERMANENT IN THE SUPERVISOR II (SOCIAL SERVICES) CIVIL SERVICE TITLE The New York City Department of Homeless Services (DHS) is the largest organization in the ...

New

City of New York

DIRECTOR OF LMU

Manhattan, NY · On-site

APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES CIVIL SERVICE TITLE ... the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income ...

City of New York

OPERATIONS MANAGER

Manhattan, NY · On-site

$73K - $95K/yr

The Department of Homeless Services (DHS) is recruiting for three (3) Administrative Director of Social Services M-I to function as Operations Managers who will: - Oversee a team of professionals ...

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$43.5K

$127.5K

$239K

How much do director of homeless services jobs pay per year?

As of Aug 10, 2026, the average yearly pay for director of homeless services in the United States is $127,543.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,000.00 and $150,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a director of homeless services, and how are they typically addressed?

A Director of Homeless Services often faces challenges such as securing sustainable funding, coordinating with multiple agencies, and adapting to rapidly changing client needs. Balancing limited resources while ensuring high-quality service delivery requires strong leadership and creative problem-solving. Collaboration with local government, nonprofits, and healthcare providers is essential to create effective solutions and advocate for policy improvements. Staying informed about best practices and building a resilient team helps address these challenges proactively.

What does a director of homeless services do?

A Director of Homeless Services oversees programs and initiatives aimed at supporting individuals and families experiencing homelessness. They manage staff, budgets, and partnerships with government agencies, nonprofits, and community organizations. Their responsibilities include developing policies, ensuring compliance with regulations, and evaluating program effectiveness to improve services. The ultimate goal is to reduce homelessness and help clients achieve stable housing and self-sufficiency.

What is the difference between Director Of Homeless Services vs Homeless Services Coordinator?

AspectDirector Of Homeless ServicesHomeless Services Coordinator
CredentialsTypically requires a bachelor’s or master’s degree in social work, public administration, or related field; relevant certifications may be preferredUsually requires a high school diploma or associate’s degree; experience in social services is common
Work EnvironmentOversees multiple programs, manages staff, and interacts with community partnersDirectly assists clients, coordinates services, and supports program operations
Employer & Industry UsageFound in government agencies, nonprofits, and community organizationsCommonly employed within similar organizations, often reporting to a director

The main difference is that the Director Of Homeless Services holds a leadership role overseeing programs and staff, while the Homeless Services Coordinator focuses on direct client support and program coordination. Both roles are vital in addressing homelessness but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a director of homeless services, and why are they important?

To thrive as a Director of Homeless Services, you need expertise in social work, program management, and community outreach, often supported by an advanced degree in social sciences or public administration. Familiarity with case management software, data analysis tools, and knowledge of relevant legal and funding frameworks is typically required. Strong leadership, cultural competence, and crisis intervention skills help foster effective teams and build trust with diverse communities. These competencies are essential for delivering impactful services, securing resources, and driving positive outcomes for individuals experiencing homelessness.
More about Director Of Homeless Services jobs
What cities are hiring for Director Of Homeless Services jobs? Cities with the most Director Of Homeless Services job openings:
What states have the most Director Of Homeless Services jobs? States with the most job openings for Director Of Homeless Services jobs include:
What job categories do people searching Director Of Homeless Services jobs look for? The top searched job categories for Director Of Homeless Services jobs are:
Director Of Homeless Services jobs near you
Infographic showing various Director Of Homeless Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $127,543 per year, or $61.3 per hour.

Coordinator of Homeless Services

Mental Health Association of South Central Kansas

Wichita, KS • On-site

Full-time

Re-posted yesterday

Job description

Job Type
Full-time
Description
POSITION TITLE: Coordinator of Homeless Services
FLSA CLASSIFICATION: Exempt-Administrative
REPORTS TO: Clinical Director of Residential Programs
POSITIONS SUPERVISED: Residential Team Leader and Behavioral Health Specialists
POSITION OVERVIEW: The Coordinator of Homeless Services provides program oversight of homeless services programs and staff assigned to those programs. The Coordinator is responsible for assisting in hiring, training, scheduling, and supervision of Residential employees, handling employee and consumer complaints/concerns, monitoring consumer general circumstances as it involves housing, and assuring general safety and cleanliness. The Coordinator is responsible for monitoring homeless grants and supplemental funds that may assist a person with housing sustainability. The Coordinator will collaborate with community landlords, the Veteran's Administration, community partners and the local Continuum of Care to provide safe, affordable housing to participants.
The Residential Coordinator will monitor the attendance of employees. The Residential Coordinator will document and communicate client occupancy and status, support social events, and participate in staff meetings and training. The Residential Coordinator will assist in monitoring the productivity of Residential staff and timeliness of completed documentation. The Residential Coordinator will make sure Residential Care is compliant with all licensing and contract requirements.
ESSENTIAL POSITION RESPONSIBILITIES:
  1. Responsible for scheduling residential shifts and proper staffing levels at each location. Ensuring licensing requirements and departmental budget guidelines are met. Provides back up as needed for Residential staff.
  2. Provides supervision to Residential staff, ensures staff are supported and trained in accordance with policies. Handles questions and concerns and follows up on any issues related to residents in the program or personnel issues. Facilitates monthly team meetings and 1:1's with all employees.
  3. Provides direction and support to Residential staff in matters related to staffing the program, licensing standards, utilization of residential facilities and services, scheduling special activities, and other concerns which impact quality care and agency collaboration.
  4. Assists in securing timely and appropriate documentation of services, within 24 hours of service delivery. Ensures services provided by Residential Care staff are medically necessary and submitted as required per contract guidelines. Ensures documentation into the HMIS system is completed as per contract guidelines.
  5. Responsible for monitoring direct care staff documentation, ensuring team members meet documentation requirements. Provide assistance and support to ensure employees maximize their performance and productivity. Ensures timely and appropriate documentation and billing of services to ensure MHA, CoC and VA guidelines are followed.
  6. Handles personnel matters effectively and consistently with existing policies, including interviewing, hiring, counseling, terminating, and helping complete annual evaluations for direct care staff. Provides appropriate documentation as necessary.
  7. Creates, updates and provide orientation and training to new Residential staff, ensures completeness of competency-based training and adherence to applicable standards.
  8. Provides on-site problem solving and crisis support with direct care staff to ensure safety of staff and residents and continuity of care.
  9. The Coordinator collaborates on qualified referrals for shelter placement, Veterans Administration grant programs and Permanent Supported Housing programs. The Coordinator will collaborate with community landlords, community partners and the local Continuum of Care to provide safe, affordable housing to participants and act as a liaison regarding housing issues.
  10. Works with Residential Management team to ensure that the tenants' units are ready for move-in, linens, supplies, and food are immediately available; and that unit mate is adequately prepared for and introduced to a new tenant.
  11. The Coordinator will ensure referrals, intakes, treatment planning, access to services and discharges are completed as per contract guidelines. Completes and files accurate and timely reports as directed by and / or in conjunction with the Senor Director of Housing and Facilities and Senior Director of Grants and Aging.
  12. Files reports with the Senior Director of Housing and Facilities, other Departments, United Way, HUD or Veteran's Administration as directed.
  13. Meets with the Clinical Director of Residential Programs on a regular basis and participates with other staff to ensure successful delivery of services and agency-wide collaboration, this extends to the Veteran's Administration, the CoC and other contractors or affiliates.
  14. Approves times sheets and ensures correct programs are charged for staff time. Approves time off requests, mileage reports, and expense reports in accordance with MHA policy. Monitors program expenditures and reviews program budget monthly with Clinical Director of Residential Programs and Senior Director of Housing and Facilities.
  15. Participates regularly in all meetings related to all residential grants.

OTHER POSITION REQUIREMENTS:
  1. Maintains acceptable overall attendance record, to include department staff meetings, agency meetings, and training as required. Ensures appropriate notification to supervisor for absences and ensures that work is covered. Flexibility in work schedule when needed.
  2. Exhibits appropriate level of technical knowledge for the position.
  3. Produces quantity of work necessary to meet job requirements.
  4. Works well with a team, keeps others informed of information needed. Treats others with respect, maintaining a spirit of cooperation.
  5. Maintain professional verbal and written interactions with peers, participants, supervisors and other staff, which also includes effective listening skills. Use diplomacy and tact in dealing with difficult situations or people. Provide strong customer service skills, so that residents will have the best experience possible while in the residential setting, increasing their chances of success while in the program and successfully transition into the community.
  6. Demonstrates the ability and willingness to handle new assignments, changes in procedures and business requirements. Identifies what needs to be done and takes appropriate action.
  7. Completes assigned work, meets deadlines without reminders/follow-up from supervisor or others.
  8. Performs work conscientiously with a high degree of accuracy.
  9. Collaboration with partnering agencies and CIT Teams for mobile response and stabilization services.
  10. Meets goals and objectives as mutually agreed upon during last performance review (if applicable).

POSITION REQUIREMENTS: The Coordinator of Homeless Services is expected to have a bachelor's degree in human services or equivalent experience. Preferred areas of experience include experience working with chronically homeless individuals and those who struggle with Mental Illness and Substance use. Preferred areas of experience include supervision of staff, program management and a commitment to consumer advocacy and quality care. Must demonstrate effective communication and documentation skills. The ability to maintain a flexible work schedule to include some evening and weekend hours and availability for emergency and/or on-call services are essential. A valid Kansas driver's license and access to personal vehicle required.
PHYSICAL REQUIREMENTS:
* Sitting for extended periods of time
* Extensive data entry
* Driving (for purposes of community mobility)
* Lifting/carrying up to thirty (30) pounds
* Bending/stooping
All the above duties and responsibilities are considered essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as a detailed statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisors, subject to reasonable accommodation.
EEO race, color, religion, sex, parental status, national origin, age, disability, genetic information, political affiliation, military service, or other non-merit based factors.

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