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Director Of Homeless Services Jobs (NOW HIRING)

City of New York

OPERATIONS MANAGER

Manhattan, NY

The Department of Homeless Services is recruiting for three (3) Administrative Director of Social Services M-I to function as Operations Managers who will: - Supervise a team of professionals ...

City of New York

SENIOR TEAM LEADER

Manhattan, NY · On-site

$80K - $90K/yr

The Department of Homeless Services (DHS) is requesting approval to hire one (1) Administrative Director of Social Services-MI to function as a Senior Team Leader who will: -Assist in the ...

City of New York

ASSOCIATE COMMISSIONER

Manhattan, NY · On-site

The Department of Homeless Services (DHS) is recruiting for one (1) Administrative Director of Social Services M-V to function as an Associate Commissioner for the Shelter Operations Division who ...

Project Renewal

Clinical Director

New York, NY · On-site

$70K - $75K/yr

Director of Social Services Program: New Providence Women's Shelter (Ramada Inn) Salary: $70,000 ... Acts as primary liaison to the Department of Homeless Services (DHS) regarding clinical issues.

City of New York

EXECUTIVE ASSISTANT

Manhattan, NY · On-site

$70K - $80K/yr

The New York City Department of Homeless Services is seeking to hire one (1) Administrative Director of Social Services-NM to serve as Executive Assistant who will: -Lead the planning, coordination ...

City of New York

EXECUTIVE ASSISTANT

Manhattan, NY · Hybrid

The New York City Department of Homeless Services is seeking to hire one (1) Administrative Director of Social Services-NM to serve as Executive Assistant who will: - Lead the planning, coordination ...

City of New York

EXECUTIVE ASSISTANT

Manhattan, NY · Hybrid

The New York City Department of Homeless Services is seeking to hire one (1) Administrative Director of Social Services-NM to serve as Executive Assistant who will: - Lead the planning, coordination ...

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Director Of Homeless Services information

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$43.5K

$127.5K

$239K

How much do director of homeless services jobs pay per year?

As of Aug 9, 2026, the average yearly pay for director of homeless services in the United States is $127,543.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,000.00 and $150,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a director of homeless services, and how are they typically addressed?

A Director of Homeless Services often faces challenges such as securing sustainable funding, coordinating with multiple agencies, and adapting to rapidly changing client needs. Balancing limited resources while ensuring high-quality service delivery requires strong leadership and creative problem-solving. Collaboration with local government, nonprofits, and healthcare providers is essential to create effective solutions and advocate for policy improvements. Staying informed about best practices and building a resilient team helps address these challenges proactively.

What does a director of homeless services do?

A Director of Homeless Services oversees programs and initiatives aimed at supporting individuals and families experiencing homelessness. They manage staff, budgets, and partnerships with government agencies, nonprofits, and community organizations. Their responsibilities include developing policies, ensuring compliance with regulations, and evaluating program effectiveness to improve services. The ultimate goal is to reduce homelessness and help clients achieve stable housing and self-sufficiency.

What is the difference between Director Of Homeless Services vs Homeless Services Coordinator?

AspectDirector Of Homeless ServicesHomeless Services Coordinator
CredentialsTypically requires a bachelor’s or master’s degree in social work, public administration, or related field; relevant certifications may be preferredUsually requires a high school diploma or associate’s degree; experience in social services is common
Work EnvironmentOversees multiple programs, manages staff, and interacts with community partnersDirectly assists clients, coordinates services, and supports program operations
Employer & Industry UsageFound in government agencies, nonprofits, and community organizationsCommonly employed within similar organizations, often reporting to a director

The main difference is that the Director Of Homeless Services holds a leadership role overseeing programs and staff, while the Homeless Services Coordinator focuses on direct client support and program coordination. Both roles are vital in addressing homelessness but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a director of homeless services, and why are they important?

To thrive as a Director of Homeless Services, you need expertise in social work, program management, and community outreach, often supported by an advanced degree in social sciences or public administration. Familiarity with case management software, data analysis tools, and knowledge of relevant legal and funding frameworks is typically required. Strong leadership, cultural competence, and crisis intervention skills help foster effective teams and build trust with diverse communities. These competencies are essential for delivering impactful services, securing resources, and driving positive outcomes for individuals experiencing homelessness.
More about Director Of Homeless Services jobs
What cities are hiring for Director Of Homeless Services jobs? Cities with the most Director Of Homeless Services job openings:
What states have the most Director Of Homeless Services jobs? States with the most job openings for Director Of Homeless Services jobs include:
What job categories do people searching Director Of Homeless Services jobs look for? The top searched job categories for Director Of Homeless Services jobs are:
Director Of Homeless Services jobs near you
Infographic showing various Director Of Homeless Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $127,543 per year, or $61.3 per hour.

Director of Social Services

African American Planning Commission, Inc.

Brooklyn, NY • On-site

$90K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Reporting Relationships: TheDirector of Social Services reports to the Program Director.
Position Summary: The Director of Social Services ensures quality care and oversees clinical and social services functions of the shelter according to DHS regulatory and accreditation requirements. This individual is responsible for the oversight and implementation of care and resources for the purpose of meeting the physical, emotional and social needs of clients. The Director of Social Services provides supervision to the Intake Services and Case Management Teams and works with the Program Director to develop, implement, track, report, and evaluate measurable outcomes.
Principal Duties and Responsibilities:
Under the general supervision of the Program Director, the Director of Social Services is expected to perform the following principal duties and responsibilities:
  • Assist the Program Director with the administration of the program.
  • Provide and ensure delivery of quality services to all residents through direct supervision of a team of Case Managers, Housing Specialists, Employment Specialists, and a Case Manager Supervisor.
  • Coordinate all case management services, including social service intake, assessments, development and implementation of independent living plans, and case conferences.
  • Facilitate interdepartmental communication and conduct staff meetings with social service employees.
  • Attend meetings with funders or outside agencies as required
  • Connect with community leaders to build connections, gain support and troubleshoot issues/concerns
  • Report all significant (i.e. Funder) events, and monitoring events to the Program Director
  • Liaise with medical and psychiatric providers (both internal and external), employment providers and partnered community organizations to ensure appropriate service delivery for clients.
  • Develop program content to address client needs related to housing, substance abuse treatment, mental health, and employment
  • Plan and organize program activities to maximize program contract and performance goals as outlined in DHS Performance Incentive Plans
  • Assist the Program Director with completion of monthly deliverables as assigned by the Program Director.
  • Maintaining compliance with all organizational policies and legal regulations, by ensuring meticulous documentation of all activities in the department.
  • Review analysis of program and demographic client data to make program improvements
  • Communicate with peers at other AAPCI Shelters on issues related to client progress and best practices
  • Set realistic weekly and monthly performance goals in accordance with contract requirements with reporting staff
  • Ensure housing and performance outcomes are met on a monthly/ quarterly/ annual basis
  • Identify changing program needs and program gaps to develop new services, service directions and/or programs to meet client needs.
  • Conduct periodic internal file reviews and implement Quality Assurance measures as needed to ensure quality service delivery to clients (i.e. address and investigate client complaints)
  • Conduct and document one-on-one supervision of direct reporting staff to assess and improve work performance (i.e. identify training needs, professional development, etc.)
  • Develop and implement crisis prevention/or intervention strategies to ensure a safe and secure environment
  • Organize onsite and offsite training opportunities for professional growth and development of staff.
  • Report all incidents that may subject AAPCI to liability to the Program Director.
  • Assist in the Review and Submission of incident reports as assigned by Program Director.
  • Required to provide oversight to the facility and programs in the absence of the Program Director.
  • Performs other duties assigned by the Program Director

Minimal Qualifications:
  • Master's Degree in relevant field with a minimum of at least 3-4 years successful experience in servicing to homeless individuals/families, mental health, substance abuse, or senior-level shelter administration or;
  • Bachelor Degree with at least 5-7+ years' experience in servicing homeless individuals/families, mental health, substance abuse, or senior level shelter administration.
  • At least 3-5 years of documented progressive Managerial Experience

Other Requirements:
  • Supervisory experience of at least three (3) to five (5) years, strongly preferred.
  • Experience working with the NYC Department of Homeless Services and DHS CARES system is preferred
  • Previous experience with case management, job development, and/or adult education.
  • Previous experience creating and delivering impactful service plans for shelter residents
  • Excellent communication skills, professional demeanor, sound judgment and strong organizational skills.
  • Willingness to work collaboratively, but with the capacity to work independently.

Compensation and Benefits
Base salary range and benefits information for this position are being included in accordance with requirements of New York State and City pay transparency laws. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individuals' competencies, education/professional certifications, qualifications/experience and performance in the role.
Compensation
The base salary compensation being offered for this role is $90,457.
Benefits
AAPCI provides a competitive benefit package which includes the following (eligibility requirements apply):
• Health and Welfare Benefits: Medical (including prescription coverage), Dental & Vision
• Commuter Benefits
• Employee Assistance Program
• Paid Holidays, Annual Paid Time Off (23 days)
• Life Insurance
• Long Term Disability
• Retirement Benefits Plan (403B)
• You may also get your college student debt forgiven tax free on Federal Direct Loans created under the College Cost Reduction and Access Act of 2007, PSLF, if you work full-time and after making 120 qualifying monthly payments under a Qualifying Repayment Plan.
Equal Employment Opportunity Employer
AAPCI is committed to providing Equal Employment Opportunity to all qualified applicants without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances

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