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Director Of Refugee Services Jobs (NOW HIRING)

One Love Agency

Director of Refugee Programs

Nampa, ID · On-site

$55K - $75K/yr

Training & development * 401(k) matching Director of Refugee Programs Location: Idaho ... Help shape services that improve the lives of refugee and immigrant families. * Collaborate with ...

Lutheran Services Florida, Inc.

$100 - $125/hr

... of Refugee Resettlement (ORR), and DCF - Refugee Services rules, regulations, and goals. * Develops and/or administers program budget, revisions, and amendments. * Reviews monthly financials and ...

MercyFirst

Part Time Shelter Clinician

Syosset, NY · On-site

$500/wk

START Refugee Services SCHEDULE: Part Time/ 17.5 hours weekly $500 HIRING INCENTIVE AGENCY ... Many of our children have fled dangerous and violent situations in their own home countries ...

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How much do director of refugee services jobs pay per year?

As of Sep 7, 2026, the average yearly pay for director of refugee services in the United States is $127,543.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,000.00 and $150,500.00 per year, depending on experience, location, and employer.

What does a director of refugee services do?

A Director of Refugee Services oversees programs and initiatives that support refugees in their resettlement and integration into a new country. They manage staff, coordinate with local agencies and partners, and develop policies to ensure refugees receive access to housing, employment, education, healthcare, and legal assistance. This role also involves securing funding, monitoring program effectiveness, and advocating for refugee rights and needs within the community.

What are the key skills and qualifications needed to thrive as a director of refugee services?

To thrive as a Director of Refugee Services, you need expertise in program management, cross-cultural communication, and a background in social work, human services, or a related field, often supported by a relevant master’s degree. Familiarity with case management software, government compliance systems, and grant management tools is typically required. Leadership, emotional intelligence, and crisis resolution skills help someone excel in guiding teams and supporting vulnerable populations. These abilities are crucial to ensuring effective service delivery, organizational compliance, and positive outcomes for refugees adjusting to new environments.

What are some common challenges faced by a director of refugee services, and how can these be addressed?

A Director of Refugee Services often encounters challenges such as coordinating support across multiple agencies, addressing diverse client needs, and managing limited resources. Navigating complex legal and policy frameworks while ensuring culturally sensitive service delivery is also a key concern. Successful directors build strong community partnerships, foster open communication within their teams, and implement data-driven strategies to allocate resources efficiently. Continuous professional development and staying informed on immigration trends can further help address these challenges.
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Director Of Refugee Services jobs near you
Infographic showing various Director Of Refugee Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $127,543 per year, or $61.3 per hour.

Director of Refugee Programs

One Love Agency

Birdsnest, VA • On-site

$55K - $75K/yr

Full-time

Medical, Retirement, PTO

Re-posted 26 days ago

Key responsibilities

  • Provide leadership and oversight for all refugee programs across One Love Agency.

  • Build and maintain relationships with community partners, represent the organization at community events, and identify opportunities for collaboration and program expansion.

  • Support staff development, ensure program compliance, and utilize data to improve program effectiveness.

Job description

Benefits:
  • Health Reimbursement Agreement (HRA)
  • Paid time off
  • Training & development
  • 401(k) matching

Director of Refugee Programs
Location: Idaho (Communication Between Offices Required)
Position Type: Full-Time
Schedule: Monday-Friday
Lead Programs That Create Hope, Stability, and Opportunity
One Love Agency is seeking an experienced, compassionate, and strategic leader to serve as our Director of Refugee Programs. This individual will oversee the growth, operations, and success of our refugee services across the organization while ensuring exceptional client care, operational excellence, compliance, and strong community partnerships.
The Director of Refugee Programs serves as the operational leader for all refugee programming. This position works closely with executive leadership, office managers, clinicians, interpreters, and community organizations to ensure services remain culturally responsive, financially sustainable, and aligned with One Love Agency's mission of instilling hope through collaborative and individualized care.
While clinical licensure is welcomed, it is not required. The ideal candidate is an exceptional leader with experience working alongside refugee and immigrant communities and possesses strong operational, organizational, and relationship-building skills.
Why Join One Love Agency?
  • Lead one of Idaho's largest and most impactful refugee behavioral health programs.
  • Help shape services that improve the lives of refugee and immigrant families.
  • Collaborate with passionate leaders who value innovation, accountability, and compassion.
  • Build lasting partnerships throughout the refugee community.
  • Influence program growth and strategic development.
  • Opportunities for executive leadership growth within a rapidly expanding organization.
Primary Responsibilities
Program Leadership & Operations
  • Provide leadership and oversight for all refugee programs across One Love Agency.
  • Ensure consistent operations across refugee offices and service locations.
  • Develop systems that improve efficiency, communication, and client outcomes.
  • Monitor staffing needs and collaborate with leadership on recruitment and workforce planning.
  • Support office managers and supervisors in maintaining high-performing refugee teams.
  • Assist in developing new refugee initiatives and expanding services into additional communities.

Community & Partnership Development
  • Build and maintain strong relationships with refugee resettlement agencies, healthcare providers, schools, community organizations, and government partners.
  • Represent One Love Agency at community meetings, coalitions, and outreach events.
  • Identify opportunities for collaboration, grants, and program expansion.
  • Serve as a trusted liaison between refugee communities and agency leadership.

Staff Leadership & Development
  • Provide leadership, coaching, and support to refugee program staff.
  • Foster a culture of accountability, collaboration, and continuous improvement.
  • Assist with onboarding, training, and professional development.
  • Support interpreter services and ensure culturally responsive communication throughout the organization.

Compliance & Quality Improvement
  • Ensure refugee programs remain compliant with Medicaid, agency, and regulatory requirements.
  • Monitor documentation quality, authorizations, assessments, and required reporting.
  • Partner with compliance and clinical leadership to identify opportunities for improvement.
  • Utilize data and performance metrics to strengthen program effectiveness.

Strategic Growth
  • Collaborate with executive leadership to develop long-term strategies for refugee services.
  • Identify opportunities to increase access to behavioral health services.
  • Monitor productivity, referrals, program utilization, and community needs.
  • Assist with budgeting, resource planning, and operational forecasting.
Qualifications
  • Bachelor's degree preferred; equivalent leadership experience considered.
  • Experience working with refugee, immigrant, or multicultural populations strongly preferred.
  • Leadership or management experience in behavioral health, healthcare, nonprofit, or human services.
  • Strong understanding of program operations and community partnerships.
  • Excellent organizational, communication, and problem-solving abilities.
  • Ability to manage multiple priorities while maintaining a high level of professionalism.
  • Ability to provide your own iPad or laptop for charting.
  • Comfortable working with diverse cultural and linguistic communities.
Preferred Qualifications
  • Licensed behavioral health professional (LPC, LCSW, LCPC, LMFT, etc.) preferred but not required.
  • Experience supervising multidisciplinary teams.
  • Knowledge of Medicaid programs and behavioral health regulations.
  • Experience with program development and operational leadership.
  • Grant management or community partnership experience.
  • Bilingual or multilingual abilities are highly valued.
Compensation
  • Competitive salary based on experience and qualifications.
  • Leadership position with opportunities for advancement.
  • Professional development and continuing education support.
  • Collaborative executive leadership environment.
  • Opportunity to shape the future of refugee behavioral health services throughout Idaho.

Compensation: $55,000.00 - $75,000.00 per year
Are you interested in working with an industry leading mental health provider?
At One Love Agency we are always looking for talented individuals to join our rapidly growing team at all levels
Founded in 2012, One Love Agency is family owned and locally operated. Born from personal experience and with a mission to instill hope, One Love now provides general therapy, case management, community based rehabilitation, peer support, and payee services. From this extensive experience and diverse team, we are able to deliver collaborative and holistic care tailored to each client's needs.

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