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Director Of Supportive Services Jobs (NOW HIRING)

City of Boston

Supportive Services Manager

Boston, MA · On-site

$75K - $109K/yr

The Supportive Services Manager reports directly to the Support Services Director. Responsibilities: The general duties and responsibilities of the position are included in, but not limited to, the ...

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Director Of Supportive Services information

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How much do director of supportive services jobs pay per year?

As of Jul 28, 2026, the average yearly pay for director of supportive services in the United States is $127,543.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,000.00 and $150,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a Director of Supportive Services, and how can they be addressed?

A Director of Supportive Services often manages a diverse team and oversees programs that address complex client needs, such as housing, mental health, and employment support. Common challenges include balancing limited resources, ensuring staff are properly trained, and maintaining compliance with funding and regulatory requirements. Effective communication, strong organizational skills, and continuous staff development are essential to overcoming these challenges. Building strong community partnerships and fostering a collaborative team environment also help ensure clients receive comprehensive support.

What are Director Of Supportive Services?

A Director of Supportive Services is a senior management professional who oversees programs and staff that provide assistance to individuals or communities in need. This role often exists in organizations such as social service agencies, healthcare providers, or non-profits, and involves managing a range of support services like counseling, housing assistance, case management, and crisis intervention. The Director is responsible for ensuring that these services are delivered effectively, comply with relevant regulations, and meet the needs of clients. They also manage budgets, supervise staff, and develop policies to improve service quality and efficiency.

What is the difference between Director Of Supportive Services vs Case Manager?

AspectDirector Of Supportive ServicesCase Manager
CredentialsRelevant degrees, certifications in social services or related fieldsRelevant degrees, certifications in social work or counseling
Work EnvironmentOversees programs, manages staff, develops policiesDirectly assists clients, assesses needs, develops care plans
Employer & IndustryNonprofits, government agencies, healthcare organizationsSocial service agencies, healthcare providers, community organizations

The main difference is that the Director Of Supportive Services manages programs and staff, focusing on organizational oversight, while a Case Manager works directly with clients to provide personalized support and services. Both roles require relevant credentials and operate within similar environments, but their responsibilities differ significantly.

What are the key skills and qualifications needed to thrive as a Director Of Supportive Services, and why are they important?

To thrive as a Director Of Supportive Services, you need strong leadership abilities, experience in social services or related fields, and typically a bachelor's or master's degree in social work, psychology, or a similar discipline. Familiarity with case management software, regulatory compliance systems, and budgeting tools is often required. Excellent interpersonal skills, problem-solving abilities, and the capacity to motivate and manage diverse teams are crucial soft skills for this role. These competencies are vital to ensure effective program delivery, staff development, and positive outcomes for clients in need.
More about Director Of Supportive Services jobs
What cities are hiring for Director Of Supportive Services jobs? Cities with the most Director Of Supportive Services job openings:
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What job categories do people searching Director Of Supportive Services jobs look for? The top searched job categories for Director Of Supportive Services jobs are:
Director Of Supportive Services jobs near you
Infographic showing various Director Of Supportive Services job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $127,543 per year, or $61.3 per hour.

Opportunity Youth Director of Supportive Services/LMSW

Commonpoint

Jamaica, NY • On-site

$65K - $70K/yr

Full-time

Posted 10 days ago

Job description

Department Overview:
Commonpoint Opportunity Youth, Adult Workforce is comprised of employment and support programs serving individuals predominantly adults 18 and over and opportunity youth ages 16-24. Opportunity Youth Programs provide career pathways for opportunity youth through a continuum of services including literacy and math instruction, HSE test preparation, work readiness training, college and career exploration, paid work experience, advanced occupational training and industry credential attainment. Our programs support opportunity youth at any educational level, providing on-ramps at various levels through three program components, each supported by case management and wrap-around services.

Position Details:
Commonpoint is seeking to hire a Licensed Social Worker who will provide guidance and support to the Opportunity Youth staff and participants. The Director of Supportive Services will be responsible for supervising case managers and social work interns, providing crisis intervention for participants, connecting participants to needed resources, and assisting with referrals.

DUTIES AND RESPONSIBILITIES:
The Director of Supportive Services for Opportunity Youth will:
  • Supervise the Case Management Team.
  • Provide support to case managers with mental health assessments, ISS needs, and support groups.
  • Maintain the referral tracker to monitor participants’ barriers and progress in referral processes.
  • Develop Community Partnerships to assist with building up mutual referral processes.
  • Support in crisis intervention as needed.
  • Provide short term counseling (3 sessions) to participants waiting for referrals.
  • Review, approve, and ensure casenotes are entered into PTS by the program deadline.
  • Have a caseload when assigned to support case managers on the Opportunity Youth Team.
  • Act as site SIFI supervisor for social work interns.
  • Organize success stories and participant participation in agency events.
  • Attend local community partnership meetings to learn about resources for participants.
  • Assist with planning participant and team events.

EDUCATION, EXPERIENCE, AND REQUIRED COMPETENCIES:
  • LMSW.
  • SIFI Certified.
  • 3-5 years of experience working with at-risk youth.
  • Proficient in Microsoft Office (Word, Excel and PowerPoint).
  • Able to work out of other Commonpoint locations as needed.

Location: Youth Opportunity Hub - 82-17 Parsons Blvd, Jamaica, NY, 11432.
Schedule: Monday-Friday 9am-5pm with flexibility for occasional weekends/evenings.
Salary: $65,000-$70,000.
Non-Union Position
Please send resume and cover letter by email to Kelly McArdle at kmcardle@commonpoint.org.

Commonpoint provides equal employment opportunities to all applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service in accordance with applicable federal, state, and local laws.