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Service Director Jobs (NOW HIRING)

BELTWAY POOLS

Service Director

Lorton, VA

$85K - $121K/yr

Company car Service Director Beltway PoolsBeltway Pools is seeking a proven leader in the pool industry to oversee our service division. Whether youre an experienced Service Director looking for a ...

Birdsong

Service Director

San Francisco, CA

$80K - $90K/yr

Now we're looking for a Service Director who's ready to lead the floor with intention - someone who loves the details, sets the tone, and helps a dedicated team deliver a dining experience that feels ...

the Chef Agency

Service Director

New York, NY · On-site

Looking for a Service Director to oversee 3 F&B outlets in a Members Only Club atmosphere. Qualifications: * Fine dining restaurant management experience * Experience training and developing FOH ...

Gossett Motors

Automotive Service Director

Memphis, TN · On-site

Service Director For Multi-Line Dealership A large Dealer Group in the Memphis market is seeking a talented Service Professional with the ambition and aptitude to become part of our group. We are ...

Epic Healthcare

Food Service Director

Matawan, NJ

Food Service Director We are a dedicated nursing home committed to providing exceptional care to our residents. Our team of professionals works collaboratively to create a nurturing and supportive ...

Fremont Ford

Service Director

San Diego, CA · On-site

$5.0K - $10K/mo

Responsible for Service Department gross profit generation and departmental expense management. * Responsible for managing all open repair orders prioritizing aging repair orders on a daily basis ...

Pearl of Elgin

Food Service Director

Elgin, IL · On-site

COVID VACCINE IS REQUIRED Food Service Director The Food Service Director plans, organizes, develops, and directs the overall operation of the Culinary and Nutritional Department in accordance with ...

Malloy Ford Alexandria

Ford Service Director

Alexandria, VA · On-site

$140K - $180K/yr

Malloy Ford of Alexandria is looking for an experienced Ford Service Director! About us: Malloy Auto Group is a family-owned and operated dealership group that has proudly served Virginia and the tri ...

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Service Director information

See salary details

$30.5K

$102.7K

$174.5K

How much do service director jobs pay per year?

As of Jun 26, 2026, the average yearly pay for service director in the United States is $102,673.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,500.00 and $120,000.00 per year, depending on experience, location, and employer.

What does a Service Director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What jobs make around $100,000 a year?

For a Service Director, annual salaries around $100,000 are common in industries such as healthcare, manufacturing, and large service organizations. These roles often require strong leadership, management skills, and experience, and may include additional compensation like bonuses or benefits. Other related positions include operations managers and senior service managers in similar sectors.

What are the key skills and qualifications needed to thrive as a Service Director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

What is the role of a service director?

A service director oversees the delivery of services within an organization, managing teams, ensuring customer satisfaction, and maintaining operational efficiency. They develop strategies, set performance standards, and coordinate resources to meet company goals, often requiring leadership skills and industry knowledge.

What jobs pay 10,000 a month without a degree?

A Service Director typically earns well above $10,000 a month, especially in large organizations or industries like hospitality, healthcare, or corporate services, often requiring extensive experience and leadership skills. Other high-paying roles without a degree include sales managers, real estate brokers, and certain entrepreneurial positions, which rely on skills, networking, and performance rather than formal education.

How does a Service Director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What jobs pay $2000 a day?

High-level executive roles such as Service Directors, CEOs, and specialized consultants can earn $2,000 or more per day, especially with extensive experience, industry expertise, and often in industries like consulting, finance, or technology. These positions typically require advanced skills, leadership abilities, and sometimes certifications or a proven track record of success.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

What Is a Service Director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

More about Service Director jobs
What cities are hiring for Service Director jobs? Cities with the most Service Director job openings:
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Service Director jobs near you
Infographic showing various Service Director job openings in the United States as of June 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $102,673 per year, or $49.4 per hour.

SERVICE DIRECTOR / PARTS & SERVICE DIRECTOR

National Automotive Training Academy

Salisbury, MD • On-site

$180K - $300K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

SERVICE DIRECTOR / PARTS & SERVICE DIRECTOR
HIGHLINE / IMPORT EXPERIENCE PREFERRED
Pohanka Toyota of Salisbury & Mercedes-Benz of Salisbury

The prestigious Pohanka Automotive Group is aggressively seeking an experienced, high-performing Service Director / Parts & Service Director to lead fixed operations for one of the most respected automotive organizations in the country.

This is a rare leadership opportunity for a proven automotive professional with strong fixed operations experience, preferably within import, luxury, or highline franchises such as Toyota, Mercedes-Benz, Lexus, BMW, Audi, Acura, Infiniti, or similar brands.

COMPENSATION & BENEFITS:

$180,000 – $300,000+ annual income potential based on experience, performance, and store volume

Aggressive performance bonuses and incentives

Top-tier medical, dental, and vision insurance

401(k) with company participation

Paid vacation and holidays

Strong long-term career growth with one of the oldest and most respected dealer groups in the nation

Relocation assistance may be available for the right candidate

WHAT WE’RE LOOKING FOR:

Minimum 5 years of automotive fixed operations leadership experience

Strong background managing high-volume service and parts departments

Import or highline dealership experience strongly preferred

Multi-point or large group experience highly desired

Track record of growing gross profit, CSI, technician retention, and departmental efficiency

Strong leadership, culture-building, and operational management skills

Experience managing service advisors, parts managers, warranty operations, and technician teams

Ability to drive performance while maintaining exceptional customer satisfaction

ABOUT POHANKA AUTOMOTIVE GROUP:

Founded in 1919, the Pohanka Automotive Group is one of the oldest and most respected automotive groups in the United States, operating multiple award-winning dealerships and collision centers across several states. The organization has built a national reputation for operational excellence, customer satisfaction, employee development, and community involvement. (pohankaofsalisbury.com)

Pohanka leadership has deep roots in automotive service excellence, including involvement with ASE technician certification and national automotive training initiatives. (pohankacdjrmd.com)

If you are a high-level fixed operations leader looking for a long-term career opportunity with an elite automotive organization, we want to speak with you immediately.

Apply today and take your automotive leadership career to the next level with the Pohanka Automotive Group.

#ServiceDirector #AutomotiveJobs #FixedOperations