ZipRecruiter

Log In

1

Service Director Jobs (NOW HIRING)

Bradford Marine and ATV

Be Seen First

Service Director

North Little Rock, AR · On-site

$100K - $150K/yr

Bradford Marine & ATV is looking to add a Service Director to our team! As a key member of the leadership team, reporting directly to the President, this position plays a critical role in the company ...

Urgent

J.C. Newman Cigar Co.

Service Director

Tampa, FL · On-site

$65K - $75K/yr

Service Director For more than 131 years and four generations, J.C. Newman Cigar Co. has handcrafted premium cigars in Tampa's historic Ybor City. In late 2026, we will open three new hospitality ...

City Winery Boston

Service Director

Boston, MA

$90K - $95K/yr

Position Summary The Service Director is the operational leader responsible for executing across all front-of-house operations. Reporting directly to the General Manager, this role ensures ...

Fremont Ford

Service Director

San Diego, CA · On-site

$5.0K - $10K/mo

Responsible for Service Department gross profit generation and departmental expense management. * Responsible for managing all open repair orders prioritizing aging repair orders on a daily basis ...

Nexus of Westmont

Food Service Director

Westmont, IL · On-site

Food Service Director Benefits Health Dental Vision **COMPETITIVE SALARY*** The Food Service Director plans, organizes, develops, and directs the overall operation of the Culinary and Nutritional ...

next page

Showing results 1-20

All JobsService JobsService Director Jobs

Service Director information

See salary details

$30.5K

$102.7K

$174.5K

How much do service director jobs pay per year?

As of Aug 6, 2026, the average yearly pay for service director in the United States is $102,673.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,500.00 and $120,000.00 per year, depending on experience, location, and employer.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

More about Service Director jobs
What cities are hiring for Service Director jobs? Cities with the most Service Director job openings:
What are the most commonly searched types of Service jobs? The most popular types of Service jobs are:
Who are the top companies hiring for Service Director jobs? The top employers for Service Director jobs are:
What states have the most Service Director jobs? States with the most job openings for Service Director jobs include:
What job categories do people searching Service Director jobs look for? The top searched job categories for Service Director jobs are:
Service Director jobs near you
Infographic showing various Service Director job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $102,673 per year, or $49.4 per hour.

Service Director

Bradford Marine and ATV

North Little Rock, AR • On-site

Urgent

$100K - $150K/yr

Full-time

Medical, Retirement, PTO

Re-posted 20 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Bradford Marine & ATV is looking to add a Service Director to our team!

As a key member of the leadership team, reporting directly to the President, this position plays a critical role in the company’s strategic growth by scaling operations, streamlining processes to optimize efficiency, and delivering high-quality results in our Service Departments.

The ideal candidate is a hands-on, collaborative leader with a proven ability to build relationships, integrate diverse teams, align service operations with strategic goals, and foster a culture of accountability and excellence. This is an opportunity to lead transformational changes and drive the success of our Service operations.

-Degree in Finance/Accounting/Supply Chain/Operations Management

-5+ Years experience to include Managerial, Sales, and Operational oversight duties and Service Director or Service Management Experience

-Excellent leadership skills, with steadfast resolve and personal integrity

-Ability to diagnose problems quickly and foresee potential issues

-Personality and ability to manage and work with others for the benefit of the company as a whole based on it’s policies and procedures.

-Drive continuous improvement in service by streamlining processes, enhancing efficiency, and optimizing workflows.

-Ability to communicate with senior management and ownership to benefit the overall operation of a successful 55 year old business

-References are Required.

$100k -$150K compensation package built from a base salary plus sales commission.

Working Days are Tuesday-Saturday with some major holidays and occasional 7-day work week requirements.

Travel is required on a weekly basis between all Bradford Marine locations. Overnight travel is possible.

Company vehicle will be provided.

Major Medical, HSA, 401K and paid time off available after waiting period.

Company Description

Our company has been in business over 50 years! With 7 locations, we offer a great opportunity for personal growth!

Bradford Marine & ATV logo

About Bradford Marine & ATV

Sourced by ZipRecruiter

Bradford Marine, established in 1971, is here to serve all of your boating and ATV needs! We have 6 locations to serve you-five in Arkansas and one in Texas. Our large showrooms allow you to find the boat or ATV of your dreams! Bradford Marine sells new recreational boats from 10 to 35 feet. We handle all boating types including Bass Tracker aluminum fishing boats, Nitro fiberglass tournament bass boats, Sun Tracker pontoon boats, Tahoe fiberglass ski and deckboats, Ranger fiberglass & Aluminum fishing boats and luxury pontoons, Yamaha Sport Boats and PWC's, Sea-Doo PWC's, Can-Am ATV's and Side by Sides, and Can-Am motocycles. We are very proud to have the # 1 brand in every category in the marine and ATV industries. Bass Tracker, Nitro, Sun Tracker,--all are the #1 SELLING brands in their respective class. Can-Am stands alone when it comes to ATV's. Yamaha is head and shoulders above the competition in their class. These products are the best in the industry!

Industry

Water transportation

Company size

11 - 50 Employees

Headquarters location

North Little Rock, AR, US

View All Bradford Marine & ATV Jobs