ZipRecruiter

Log In

1

Service Director Jobs (NOW HIRING)

previous pagenext page

Showing results 21-40

All JobsService JobsService Director Jobs

Service Director information

See salary details

$30.5K

$102.7K

$174.5K

How much do service director jobs pay per year?

As of Aug 6, 2026, the average yearly pay for service director in the United States is $102,673.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,500.00 and $120,000.00 per year, depending on experience, location, and employer.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

More about Service Director jobs
What cities are hiring for Service Director jobs? Cities with the most Service Director job openings:
What are the most commonly searched types of Service jobs? The most popular types of Service jobs are:
Who are the top companies hiring for Service Director jobs? The top employers for Service Director jobs are:
What states have the most Service Director jobs? States with the most job openings for Service Director jobs include:
What job categories do people searching Service Director jobs look for? The top searched job categories for Service Director jobs are:
Service Director jobs near you
Infographic showing various Service Director job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $102,673 per year, or $49.4 per hour.

Food Service Director

The Pavilion at Queens for Rehabilitation & Nursing

Queens, NY

$90K/yr

Full-time

Posted 7 days ago

Job description

Food Service Director

The Pavilion at Queens is committed to improving our residents' quality of life and autonomy through exceptional, client-centered care. We are seeking an experienced Food Service Director to join our interdisciplinary team at our skilled nursing and rehabilitation facility in Flushing, Queens.

The Food Service Director will oversee the daily operations of the Dietary Department, including menu planning, food preparation, meal service, staffing, inventory, sanitation, and regulatory compliance. The ideal candidate will have strong leadership skills and experience managing food services in a long-term care setting.

Responsibilities include:

  • Oversee daily dietary operations, including food preparation and meal service

  • Coordinate menus and ensure proper portion sizes and special dietary needs are met

  • Ensure compliance with all applicable DOH, state, and federal regulations and food safety standards

  • Monitor sanitation and cleanliness of kitchens, food storage areas, coolers, freezers, and equipment

  • Inspect food, supplies, and equipment to ensure quality and appropriate stock levels

  • Manage inventory, purchasing, ordering, and receiving of food and supplies within budget

  • Maintain accurate inventory and temperature records

  • Schedule, train, supervise, and evaluate Dietary Department staff

  • Ensure proper staffing and efficient scheduling of department personnel

  • Manage departmental labor and food costs

  • Develop and maintain food service policies and procedures

  • Investigate and resolve resident and family concerns regarding food quality and service

  • Conduct staff training and in-services on food preparation, sanitation, safety, and kitchen procedures

  • Assist with meal service and other departmental duties as needed

Qualifications:

  • Certified Dietary Manager (CDM) preferred/required

  • Previous Food Service Director or Dietary Director experience

  • Long-term care (LTC) experience required

  • Strong knowledge of DOH regulations and food safety requirements

  • Experience with food purchasing, inventory management, and budget control

  • Strong leadership, organizational, and communication skills

  • Knowledge of kitchen operations, sanitation, and staff management

Job Type: Full-time