ZipRecruiter

Log In

1

Service Director Jobs (NOW HIRING)

Nexus of Geneva

Food Service Director

Geneva, IL

Food Service Director Benefits Health Dental Vision **COMPETITIVE SALARY*** The Food Service Director plans, organizes, develops, and directs the overall operation of the Culinary and Nutritional ...

Nexus of Westmont

Food Service Director

Westmont, IL · On-site

Food Service Director Benefits Health Dental Vision **COMPETITIVE SALARY*** The Food Service Director plans, organizes, develops, and directs the overall operation of the Culinary and Nutritional ...

Nexus of Geneva

Food Service Director

Geneva, IL

Food Service Director Benefits Health Dental Vision **COMPETITIVE SALARY*** The Food Service Director plans, organizes, develops, and directs the overall operation of the Culinary and Nutritional ...

Nexus of Palos Hills

Food Service Director

Chicago, IL · On-site

Food Service Director Benefits Health Dental Vision **COMPETITIVE SALARY*** The Food Service Director plans, organizes, develops, and directs the overall operation of the Culinary and Nutritional ...

Selrico Services Inc.

Food Service Director

Olmito, TX · On-site

Selrico Services Inc. is seeking a dedicated and experienced Food Service Director to lead our food service operations in a Correctional Facility. The ideal candidate will be responsible for managing ...

Selrico Services Inc.

Food Service Director

Olmito, TX · On-site

Selrico Services Inc. is seeking a dedicated and experienced Food Service Director to lead our food service operations in a Correctional Facility. The ideal candidate will be responsible for managing ...

Rydershealth

Food Service Director

Stratford, CT · On-site

) Food Service Director Job Summary: We are seeking a highly motivated and experienced Food Service Director to join our team at Lord Chamberlain Nursing and Rehabilitation Center in Stratford ...

New

Nexus of Alton

Food Service Director

Alton, IL

Food Service Director Nexus of Alton Alton, IL We are seeking a visionary Food Service Director to lead our foodservice operations at Nexus of Alton, a premier organization dedicated to serving our ...

next page

Showing results 1-20

All JobsService JobsService Director Jobs

Service Director information

See salary details

$30.5K

$102.7K

$174.5K

How much do service director jobs pay per year?

As of Jul 16, 2026, the average yearly pay for service director in the United States is $102,673.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,500.00 and $120,000.00 per year, depending on experience, location, and employer.

What does a Service Director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a Service Director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a Service Director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

What Is a Service Director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

More about Service Director jobs
What cities are hiring for Service Director jobs? Cities with the most Service Director job openings:
What are the most commonly searched types of Service jobs? The most popular types of Service jobs are:
Who are the top companies hiring for Service Director jobs? The top employers for Service Director jobs are:
What states have the most Service Director jobs? States with the most job openings for Service Director jobs include:
What job categories do people searching Service Director jobs look for? The top searched job categories for Service Director jobs are:
Service Director jobs near you
Infographic showing various Service Director job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $102,673 per year, or $49.4 per hour.
Food Service Director

Food Service Director

Great Western Dining Service Inc

Bentonville, AR • On-site

Full-time

Posted 27 days ago

Job description

Description:

Great Western Dining Service is a forward-thinking food service management company that recognizes the profound impact of exceptional cuisine. We believe that food fosters connection, cultivates the community, and creates enduring memories.

We are committed to cultivating a professional environment that values creativity, innovation, and collaboration. Our diverse team members are empowered to contribute fresh perspectives and inspired ideas, resulting in distinctive and memorable dining experiences for our guests.

Great Western Dining Service offers a comprehensive benefits package, flexible scheduling that aligns with our core value of work-life balance, and robust opportunities for ongoing training and professional development. As we continue to grow, we are proud to provide accelerated career advancement opportunities for dedicated and driven team members.


Food Service Director

Great Western Dining Service, Inc. is seeking a Food Service Director to join our team at our Northwest Arkansas Community College in Bentonville. The Food Service Director is responsible for planning, organizing, and directing the overall operations of the Food Service to residents in accordance with current standards, guidelines, and regulations to assure quality nutritional services are provided on a daily basis and that the department is maintained in a clean, safe and sanitary manner.


Responsibilities:

  • Hire, evaluate, coordinate, motivate, monitor performance, schedule and supervise
  • Conduct in-service classes for all food service staff according to a posted schedule.
  • Plan, prepare, present and deliver all meals served within the property.
  • Maintain accurate budget, inventory and portion controls and work within the guidelines set forth in the budget.
  • Maintain a sanitary work environment and conform to all local codes and policies regarding proper storage, handling and serving of food.
  • Perform administrative duties such as completing necessary forms, reports, evaluations, studies, etc., to assure control of equipment and supplies.
  • Maintain a clean and orderly dining room.
  • Obtain and maintain Serv Safe/Food Handler's Permit.
  • Plans menu according to patterns described by law and through experience. Ensure menu plans are followed at all times.
  • As applicable, process diet changes and new diets received and cooperate in the therapeutic and regular diet plans and menus to assure they are in compliance with the physician's orders.
  • Order all food within budget guidelines and maintain accurate inventories of food on hand.
  • Develop and implement culinary procedures that ensure that food is ready on time and proper temperature levels are met.
  • Visit with students regularly to determine special likes and dislikes in order to make the food service program individually tailored as much as possible.
  • Arrange for coverage of job duties within the department during employee absences either through delegation or personal completion of duties.
  • Assist in the preparation of meals when necessary.
  • Support a positive and professional image through actions and dress.
  • Performs other duties consistent with the position as assigned.


Skills and Qualifications:

  • High school education or equivalent.
  • College courses or other education in food service and/or management preferred.
  • Completion of an approved course in quantity food purchasing, production, service and nutrition, preferred.
  • Prior experience as a Food Service Director in a high quality hotel, resort, restaurant, or health care.
  • Ability to follow approved, standardized recipes and menus for regular and therapeutic diets.
  • Ability to make independent decisions without supervision.
  • Excellent communication skills
  • Ability to interact tactfully with residents and family members, staff and general public.
  • Ability to communicate directions to all levels of employees, both in writing and verbally.
  • Ability to use basic software programs to complete job functions.

Experience:

  • Food: 1 year (Required)
  • Management: 1 year (Required)
  • Food & Beverage Management: 1 year (Required)
  • Food Service Management: 1 year (Required)

We offer a competitive salary and benefit packages. Candidates must have the ability to successfully complete a criminal background check.


We are an equal opportunity employer and welcome applications from all qualified individuals. If you are a motivated professional looking to contribute to a dynamic team, we encourage you to apply.

Requirements:

Physical Requirements:

  • Continuous walking and other means of mobility up to 8 hours a day
  • Ability to reach, bend, stoop, push/pull and frequently lift/move up to 30 pounds
  • Prolonged periods of sitting at a desk and working on a computer