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Service Manager Jobs (NOW HIRING)

VIP Tires & Service

Service Manager

Wallingford, CT

$85K - $100K/yr

VIP Tires & Service - Service Manager Are you an inspirational leader who thrives on delivering exceptional customer experiences? Do you create a positive working environment that fosters personal ...

VIP Tires & Service

Service Manager

Wallingford, CT

$85K - $100K/yr

VIP Tires & Service - Service Manager Are you an inspirational leader who thrives on delivering exceptional customer experiences? Do you create a positive working environment that fosters personal ...

VIP Tires & Service

Service Manager

Bennington, VT

$75K/yr

VIP Tires & Service - Service Manager Are you an inspirational leader who thrives on delivering exceptional customer experiences? Do you create a positive working environment that fosters personal ...

Laye's Tire Service

Service Manager

Avon Park, FL · On-site

Service Shop Manager Location: Laye's Tire Service - Avon Park, FL Reports To: Ownership Team Job Type: Full-Time About Us: Laye's Tire Service is a trusted name in Avon Park for honest, hometown ...

Safeway Auto Service

Service Manager

Lafayette, IN · On-site

Currently, we are seeking an organized, customer-focused team-builder to fill the role of Service Manager. A qualified individual will be expected to: * Manage shop production schedule to meet pace ...

JF Petroleum Group

Service Manager

Las Vegas, NV · On-site

The Service Manager leads a team of Service Technicians & Heavy Maintenance Technicians in delivering high quality & efficient service to customers while assuring profitability commitments are ...

JF Petroleum Group

Service Manager

Louisville, KY · On-site

The Service Manager leads a team of Service Technicians & Heavy Maintenance Technicians in delivering high quality & efficient service to customers while assuring profitability commitments are ...

JF

Service Manager

Tolleson, AZ · On-site

$85/hr

The Service Manager leads a team of Service Technicians & Heavy Maintenance Technicians in delivering high quality & efficient service to customers while assuring profitability commitments are ...

JF Petroleum Group

Service Manager

Louisville, KY

The Service Manager leads a team of Service Technicians & Heavy Maintenance Technicians in delivering high quality & efficient service to customers while assuring profitability commitments are ...

JF

Service Manager

Las Vegas, NV · On-site

The Service Manager leads a team of Service Technicians & Heavy Maintenance Technicians in delivering high quality & efficient service to customers while assuring profitability commitments are ...

ECI Management LLC

Service Manager

Lawrenceville, GA · On-site

The Service Manager is a critical member of our onsite community team, leading a team of maintenance professionals that work to ensure our properties meet our standards of operational excellence and ...

Courtesy Ford, Inc

SERVICE MANAGER

Danville, IL

Service Manager Position Courtesy Ford, Danville Illinois Currently, our dealership in Danville, IL is looking for an experienced Service Manager. If you are passionate about leading a high ...

SouthWest HMS LLC

Service Manager

Lawton, OK

$7.5K - $15K/mo

Service Manager We are seeking a highly motivated and experienced Service Manager to join our team. The successful candidate will be responsible for overseeing the daily operations of our service ...

TLC MANAGEMENT CO

Service Manager

Naperville, IL · On-site

$30 - $40/hr

Our property management company is looking for a Service Manager (SM) for our beautiful 272-unit residential community in Naperville, IL. Our SM will work closely with our Community Manager to ensure ...

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Service Manager information

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$33K

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$118.5K

How much do service manager jobs pay per year?

As of Jun 24, 2026, the average yearly pay for service manager in the United States is $69,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
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Service Manager jobs near you
Service Manager

Service Manager

VIP Tires & Service

Wallingford, CT

$85K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 hours ago

VIP Tires & Service rating

5.6

Company rating: 5.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

269th of 333 rated vehicle maintenance

Job description

VIP Tires & Service - Service Manager

Are you an inspirational leader who thrives on delivering exceptional customer experiences? Do you create a positive working environment that fosters personal growth and career development?

Join VIP Tires & Service, Northern New England's premier automotive service provider and tire dealer since 1926. As a Service Manager, you will play a crucial role in building an extraordinary team that ensures workplace safety, exceptional customer service, and team development.

Responsibilities:

  • Make workplace safety the top priority by enforcing safety policies and procedures.
  • Build and develop a superior team by hiring the best associates and providing necessary training.
  • Ensure all associates are certified and on a structured career path through coaching sessions.
  • Manage facility and equipment maintenance to comply with safety and environmental standards.
  • Prepare the location, service desk, and equipment daily for business operations.

Benefits:

  • Flexible schedule and paid time off.
  • Comprehensive health, dental, vision, life, and disability insurance.
  • 401k with matching, referral program, and employee discount.
  • Paid training, mileage reimbursement, and bonus pay opportunities.

Location: Bennington, VT

If you are a motivated, dynamic individual who is passionate about automotive service and team leadership, apply now to be a part of the VIP family!

We understand your car is your life. As Northern New England's leader in all things tires and service since 1926, the Quirk family & VIP get it.
We Guarantee The Lowest Price
Since 1926, the Quirk family and VIP have been the place where New Englanders turn for the tires and professional auto service they need to keep their vehicles running at peak performance. We guarantee the lowest tire prices, provide exceptional services, and provide many FREE services including tire safety inspections, brake inspections, and alignment checks. In addition to the services we provide, we offer a variety of warranties that give you peace of mind regarding the investments you make in your vehicle.
When you need tires or service, turn to VIP.
Today, VIP is Northern New England's largest privately held automotive service provider and tire dealer. Based in Auburn, Maine, we operate 68 locations in Maine, New Hampshire, Vermont, and Massachusetts. Each store is staffed with ASE and TIA Certified Automotive Professionals seven days a week.
Our mission is to Earn Automotive Customers For Life. We promise to be there when you need us.
When you need tires or service, turn to VIP.

Education:no requirementsEmployment Type: FULL_TIME

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