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Service Manager Jobs in West Virginia (NOW HIRING)

Service Manager Beckley Chevrolet | Beckley, WV Beckley Chevrolet is seeking an experienced, results-driven Service Manager to lead our Fixed Operations department. This is an outstanding opportunity ...

Service Manager Beckley Chevrolet | Beckley, WV Beckley Chevrolet is seeking an experienced, results-driven Service Manager to lead our Fixed Operations department. This is an outstanding opportunity ...

Service Manager Beckley Chevrolet | Beckley, WV Beckley Chevrolet is seeking an experienced, results-driven Service Manager to lead our Fixed Operations department. This is an outstanding opportunity ...

Service Manager Beckley Chevrolet | Beckley, WV Beckley Chevrolet is seeking an experienced, results-driven Service Manager to lead our Fixed Operations department. This is an outstanding opportunity ...

Service Manager Beckley Chevrolet | Beckley, WV Beckley Chevrolet is seeking an experienced, results-driven Service Manager to lead our Fixed Operations department. This is an outstanding opportunity ...

Service Manager

Beckley, WV · On-site

$85K/yr

Automotive Service Manager Service Manager 'Dealership Experience a MUST - Top Pay - Aggressive Benefits Package - Apply Now.' Business is Booming at our Dealership! We are seeking a Dynamic Service ...

Automotive Service Manager Service Manager 'Dealership Experience a MUST - Top Pay - Aggressive Benefits Package - Apply Now.' Business is Booming at our Dealership! We are seeking a Dynamic Service ...

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Service Manager

Wheeling, WV · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Service Manager

Parkersburg, WV · On-site

$53K - $65K/yr

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Service Manager

Clarksburg, WV · On-site

$18.54 - $27.81/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Service Manager

Clarksburg, WV · On-site

$18.54 - $27.81/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Service Manager

Clarksburg, WV · On-site

$18.54 - $27.81/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

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Service Manager information

See West Virginia salary details

$25.5K

$54.2K

$91.7K

How much do service manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for service manager in West Virginia is $54,169.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,300.00 and $62,300.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
What are the most commonly searched types of Service jobs in West Virginia? The most popular types of Service jobs in West Virginia are:
What are popular job titles related to Service Manager jobs in West Virginia? For Service Manager jobs in West Virginia, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in West Virginia look for? The top searched job categories for Service Manager jobs in West Virginia are:
What cities in West Virginia are hiring for Service Manager jobs? Cities in West Virginia with the most Service Manager job openings:
Infographic showing various Service Manager job openings in West Virginia as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% In-person job distribution, with an average salary of $54,169 per year, or $26 per hour.

Service Manager

Crossroads Chevrolet

Mount Hope, WV • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago


Job description

Service Manager

Beckley Chevrolet | Beckley, WV

Beckley Chevrolet is seeking an experienced, results-driven Service Manager to lead our Fixed Operations department. This is an outstanding opportunity for a proven leader who has a track record of driving profitability, delivering exceptional customer service, and building high-performing service teams.

We are looking for someone who has demonstrated success managing a dealership service department—someone who understands the importance of technician productivity, advisor performance, customer retention, and operational excellence.

What We're Looking For
  • Proven experience as a Service Manager in a franchised automotive dealership
  • Strong knowledge of Fixed Operations, including service profitability, technician efficiency, workflow management, and customer satisfaction
  • Ability to lead, motivate, and develop service advisors, technicians, and support staff
  • Excellent communication, leadership, and organizational skills
  • A commitment to delivering an outstanding customer experience while achieving department goals
  • Experience with dealership management systems and manufacturer processes
Preferred Qualifications
  • General Motors dealership experience is a significant advantage
  • Strong understanding of warranty administration, fixed operations reporting, and dealership KPIs
  • History of improving customer satisfaction scores and department performance
What We Offer
  • Competitive compensation package with performance incentives
  • Health, dental, and vision insurance
  • Paid vacation and holidays
  • 401(k) with company match
  • Ongoing training and professional development
  • The opportunity to lead a growing service department with a respected Chevrolet dealership

If you are a proven Service Manager who is passionate about leadership, operational excellence, and building a winning team, we'd like to hear from you.

Apply today and become part of the Beckley Chevrolet team. Confidential inquiries are welcome.