Columbus, OH · On-site
Service Manager Job Summary: We are seeking a dedicated and experienced Service Manager to oversee our service department and ensure the highest level of customer satisfaction. The ideal candidate ...
Quick apply
Columbus, OH · On-site
Service Manager Job Summary: We are seeking a dedicated and experienced Service Manager to oversee our service department and ensure the highest level of customer satisfaction. The ideal candidate ...
Columbus, OH · On-site
Service Manager Job Summary: We are seeking a dedicated and experienced Service Manager to oversee our service department and ensure the highest level of customer satisfaction. The ideal candidate ...
Quick apply
Columbus, OH · On-site
Service Manager Job Summary: We are seeking a dedicated and experienced Service Manager to oversee our service department and ensure the highest level of customer satisfaction. The ideal candidate ...
Columbus, OH · On-site
Service Manager Job Summary: We are seeking a dedicated and experienced Service Manager to oversee our service department and ensure the highest level of customer satisfaction. The ideal candidate ...
Columbus, OH · On-site
Service Manager Job Summary: We are seeking a dedicated and experienced Service Manager to oversee our service department and ensure the highest level of customer satisfaction. The ideal candidate ...
Columbus, OH · On-site
Service Manager Job Summary: We are seeking a dedicated and experienced Service Manager to oversee our service department and ensure the highest level of customer satisfaction. The ideal candidate ...
Columbus, OH · On-site
Service Manager Job Summary: We are seeking a dedicated and experienced Service Manager to oversee our service department and ensure the highest level of customer satisfaction. The ideal candidate ...
Service Manager Job Summary: We are seeking a dedicated and experienced Service Manager to oversee our service department and ensure the highest level of customer satisfaction. The ideal candidate ...
Service Manager Job Summary: We are seeking a dedicated and experienced Service Manager to oversee our service department and ensure the highest level of customer satisfaction. The ideal candidate ...
Columbus, OH · On-site
Service Manager Job Summary: We are seeking a dedicated and experienced Service Manager to oversee our service department and ensure the highest level of customer satisfaction. The ideal candidate ...
Columbus, OH · On-site
Service Manager Job Summary: We are seeking a dedicated and experienced Service Manager to oversee our service department and ensure the highest level of customer satisfaction. The ideal candidate ...
Columbus, OH · On-site
As a Service Manager on the Performance Management team at LINK, you will be responsible for leading a team and performing a wide variety of general maintenance repairs and services to our apartment ...
Columbus, OH · On-site
As a Service Manager on the Performance Management team at LINK, you will be responsible for leading a team and performing a wide variety of general maintenance repairs and services to our apartment ...
Columbus, OH · On-site
As a Service Manager on the Performance Management team at LINK, you will be responsible for leading a team and performing a wide variety of general maintenance repairs and services to our apartment ...
Columbus, OH · On-site
As a Service Manager on the Performance Management team at LINK, you will be responsible for leading a team and performing a wide variety of general maintenance repairs and services to our apartment ...
Columbus, OH · On-site
As a Service Manager on the Performance Management team at LINK , you will be responsible for leading a team and performing a wide variety of general maintenance repairs and services to our apartment ...
Quick apply
Columbus, OH · On-site
As a Service Manager on the Performance Management team at LINK , you will be responsible for leading a team and performing a wide variety of general maintenance repairs and services to our apartment ...
Marysville, OH · On-site
$55K - $85K/yr
As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...
Marysville, OH · On-site
$55K - $85K/yr
As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...
Delaware, OH · On-site
$55K - $85K/yr
As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...
Delaware, OH · On-site
$55K - $85K/yr
As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...
Westerville, OH · On-site
$55K - $85K/yr
As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...
Westerville, OH · On-site
$55K - $85K/yr
As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...
Heath, OH · On-site
$55K - $85K/yr
As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...
Heath, OH · On-site
$55K - $85K/yr
As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...
Powell, OH · On-site
$55K - $85K/yr
As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...
Powell, OH · On-site
$55K - $85K/yr
As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...
Logan, OH · On-site
$55K - $85K/yr
As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...
Logan, OH · On-site
$55K - $85K/yr
As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...
As aService Manageron thePerformance Management team at LINK, you will be responsible for leading a team and performing a wide variety of general maintenance repairs and services to our apartment ...
As aService Manageron thePerformance Management team at LINK, you will be responsible for leading a team and performing a wide variety of general maintenance repairs and services to our apartment ...
Columbus, OH · On-site
$55K - $85K/yr
As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...
Columbus, OH · On-site
$55K - $85K/yr
As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...
Groveport, OH · On-site
$55K - $85K/yr
As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...
Groveport, OH · On-site
$55K - $85K/yr
As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...
Reynoldsburg, OH · On-site
$55K - $85K/yr
As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...
Reynoldsburg, OH · On-site
$55K - $85K/yr
As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...
Columbus, OH · On-site
$55K - $85K/yr
As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...
Columbus, OH · On-site
$55K - $85K/yr
As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...
$30.8K - $38.1K
6% of jobs
$38.1K - $45.4K
11% of jobs
$48.9K is the 25th percentile. Wages below this are outliers.
$45.4K - $52.6K
16% of jobs
$52.6K - $59.9K
16% of jobs
The median wage is $60.1K / yr.
$59.9K - $67.1K
15% of jobs
$72.6K is the 75th percentile. Wages above this are outliers.
$67.1K - $74.4K
14% of jobs
$74.4K - $81.7K
9% of jobs
$81.7K - $88.9K
5% of jobs
$88.9K - $96.2K
4% of jobs
$96.2K - $103.5K
2% of jobs
$103.5K - $110.7K
1% of jobs
$30.8K
$65.4K
$110.7K
Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.
| Aspect | Service Manager | Customer Service Supervisor |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are common | Often requires a high school diploma or associate degree; some roles prefer customer service certifications |
| Work Environment | Oversees service departments, manages teams, and interacts with clients in service centers or corporate offices | Supervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings |
| Employer & Industry Usage | Used across industries like automotive, IT, hospitality, and facilities management | Common in retail, telecommunications, and hospitality sectors |
The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.
Full-time
Posted 2 days ago
Job Title: Service Manager
Job Summary:
We are seeking a dedicated and experienced Service Manager to oversee our service department and ensure the highest level of customer satisfaction. The ideal candidate will be responsible for managing service operations, leading a team of service professionals, and implementing strategies to improve service delivery.
Key Responsibilities:
- Manage daily operations of the service department to ensure efficiency and effectiveness.
- Lead, train, and mentor service staff to enhance their skills and performance.
- Develop and implement service policies and procedures to improve customer experience.
- Monitor service metrics and analyze data to identify areas for improvement.
- Handle customer inquiries and resolve issues in a timely and professional manner.
- Collaborate with other departments to ensure seamless service delivery.
- Maintain a safe and organized work environment.
Skills and Qualifications:
- Proven experience in a service management role or similar position.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to analyze data and make informed decisions.
- Customer-focused mindset with a commitment to service excellence.
- Proficient in relevant software and technology.
- Strong problem-solving skills and attention to detail.
We offer a competitive salary and benefits package, along with opportunities for professional growth and development. If you are passionate about delivering exceptional service and leading a team to success, we encourage you to apply.
Requirements:- 5+ years of experience in service management
- Excellent communication and interpersonal skills
- Strong leadership and management skills
- Ability to work in a fast-paced environment
- Strong attention to detail and problem-solving skills
- Proficient in Microsoft Office and other relevant software applications
If you are a highly motivated individual with a passion for customer service and a proven track record of success in service management, we encourage you to apply for this exciting opportunity.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
