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Service Manager Jobs in Iowa (NOW HIRING)

Western Pest Services

Service Manager

Iowa City, IA · On-site

$70K/yr

Orkin Service Manager We're the Industry Leader Because of Leaders Like You. When you're an Orkin Service Manager, you're quality control, ensuring top-notch service from the industry leader with ...

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Istate Truck Center

Service Manager

Sioux City, IA · On-site

Sioux City, Iowa I-State Truck Center is hiring a Service Manager to lead our Heavy-Duty Truck Service Shop in Sioux City, Iowa. This role is responsible for service department operations, team ...

Istate Truck Center

Service Manager

Sioux City, IA · On-site

Sioux City, Iowa I-State Truck Center is hiring a Service Manager to lead our Heavy-Duty Truck Service Shop in Sioux City, Iowa. This role is responsible for service department operations, team ...

Istate Truck Center

Service Manager

Sioux City, IA · On-site

Sioux City, Iowa I-State Truck Center is hiring a Service Manager to lead our Heavy-Duty Truck Service Shop in Sioux City, Iowa. This role is responsible for service department operations, team ...

City Laundering Company

Service Manager

Oelwein, IA · On-site

Service Manager Lead People. Drive Service. Build Relationships. We are looking for a strong, hands-on Service Manager to lead and support our service operations team. This role is critical to the ...

M&K Truck Centers

Service Manager

Cedar Rapids, IA · On-site

$75K - $90K/yr

The Service Manager runs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service ...

Murphy-Hoffman Company

Service Manager

Waterloo, IA · On-site

Job Details Job Title Service Manager Business Function Management Branch Name MHC Kenworth-Waterloo Date 01-23-2026 Address 3315 Titan Trail City Waterloo State IA Job Overview & Essential Functions ...

Texas Roadhouse

Service Manager

Cedar Rapids, IA

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Ames, IA

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Council Bluffs, IA

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Ames, IA · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Davenport, IA · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Davenport, IA

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Rueter and Zenor Company

Service Manager

Carroll, IA · On-site

$80K - $100K/yr

Rueter's is growing--and we're looking for a driven, results-oriented Service Manager to lead our Carroll, Iowa location. This is a key leadership role responsible for service department performance ...

Rueter & Zenor Co

Service Manager

Carroll, IA · On-site

$80K - $100K/yr

What You'll Do As Service Manager, you will oversee all aspects of service operations, ensuring the department meets or exceeds performance, financial, and customer satisfaction goals . Operational ...

Texas Roadhouse

Service Manager

Council Bluffs, IA · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

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All JobsService JobsService Manager JobsService Manager Jobs in Iowa

Service Manager information

See Iowa salary details

$31K

$65.7K

$111.3K

How much do service manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for service manager in Iowa is $65,721.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,800.00 and $75,600.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What are high paying manager jobs?

High-paying manager jobs include executive roles such as general manager, operations manager, and project manager, often requiring leadership skills, industry experience, and relevant certifications. Salaries vary by industry and location but typically range from $80,000 to over $150,000 annually for senior positions. Specialized fields like IT, finance, and healthcare tend to offer higher compensation for managerial roles.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. Stress levels vary based on the work environment, workload, and individual coping skills, but CSAs often need strong communication and patience to handle challenging situations effectively.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How much does a service manager make?

The average annual salary for a service manager in Ohio is approximately $65,000 to $85,000, depending on experience, industry, and company size. Salaries can vary based on certifications, technical skills, and the specific sector, such as automotive, hospitality, or technical services.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

What is the role of a service manager?

A service manager oversees the delivery of services to customers, ensuring quality, efficiency, and customer satisfaction. They coordinate staff, manage service processes, handle client issues, and often use management tools to monitor performance and improve operations.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Iowa? The most popular types of Service jobs in Iowa are:
What are popular job titles related to Service Manager jobs in Iowa? For Service Manager jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Iowa look for? The top searched job categories for Service Manager jobs in Iowa are:
What cities in Iowa are hiring for Service Manager jobs? Cities in Iowa with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Iowa as of July 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 97% In-person, and 3% Hybrid job distribution, with an average salary of $65,721 per year, or $31.6 per hour.

Service Manager

Tech-24 A Commercial Food Service Repair Company Inc

Urbandale, IA • On-site

$90K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description


Field Service Manager

Location: Urbandale/Des Moines Metro, IA

Work Style: On-site with Field Travel


About the Role

MyTech24 is growing its Des Moines market and seeking a Field Service Manager to lead and develop a team of field technicians. This is a high-impact role at the intersection of technical expertise and frontline leadership. You will serve as the technical anchor and cultural cornerstone for a team that is eager for strong, steady, respectful guidance. The right person will build technical capabilities across the team, drive operational efficiency, and position the market for significant growth.


Why Join Us?

  • High-impact role with strong earning potential
  • Uncapped commission structure
  • Opportunity to grow and expand across multiple markets
  • Collaborative and fast-paced environment
  • Direct impact on company growth and success
  • Full-time position with flexible, field-based schedule
  • Travel as needed to support business development
  • Base salary of $100,000 plus uncapped commission
  • High earning potential based on performance


Key Responsibilities:

  • Provide Technical Support: Serve as the primary technical resource for field technicians, offering hands-on and remote troubleshooting support; respond to escalations via phone, video, and on-site as needed, and guide technicians through complex equipment issues.

  • Lead and Develop Team: Manage, coach, and grow a team of 6–7 technicians (expanding to 10–12), fostering a respectful, inclusive, and high-performance culture while setting clear expectations around professionalism and customer service.

  • Drive Technician Performance: Conduct regular performance conversations, establish incremental productivity targets, and implement development plans to close skill gaps and elevate individual and team performance.

  • Oversee Operations: Review service orders, make informed decisions on complex or high-value jobs, and ensure efficient execution while improving technician utilization and maintaining strong customer satisfaction standards.

  • Collaborate Cross-Functionally: Partner closely with dispatch, operations, and leadership teams to ensure alignment on scheduling, service delivery, and overall business objectives.

  • Support Market Growth: Contribute to revenue growth by building team capability, supporting new account acquisition, and assisting in the scoping and execution of larger projects (e.g., HVAC installs, walk-in systems).


Required Qualifications:

  • Minimum of 3–5 years of hands-on experience in commercial foodservice equipment repair, HVAC/refrigeration, or hot-side systems
  • Strong mechanical aptitude with proven troubleshooting and problem-solving ability
  • Demonstrated leadership presence with the ability to effectively manage diverse personalities and remain composed under pressure
  • Excellent communication skills, with the ability to engage and influence both field technicians and operations leadership
  • Highly organized, accountable, and driven to continuously develop both themselves and their team


Preferred Qualifications:

  • Previous supervisory or field service management experience preferred; high-potential technicians with strong leadership ability will also be considered
  • Experience working on both hot-side (commercial cooking equipment) and cold-side (HVAC/refrigeration) systems
  • EPA certification preferred, but not required for candidates with a strong hot-side background
  • Experience scoping, estimating, or bidding large commercial HVAC or refrigeration installation projects is a plus


Benefits:

  • Company uniforms, phone, and gas card
  • Medical, vision, and dental insurance and short-term disability plans
  • Company paid long term disability and life insurance
  • Paid time off and paid holidays
  • 401(k) retirement savings plan with Company match and immediate vesting


Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.

For more information about Tech24 and our career opportunities visit https://www.mytech24.com/careers/