Sioux City, Iowa I-State Truck Center is hiring a Service Manager to lead our Heavy-Duty Truck Service Shop in Sioux City, Iowa. This role is responsible for service department operations, team ...
Quick apply
Sioux City, Iowa I-State Truck Center is hiring a Service Manager to lead our Heavy-Duty Truck Service Shop in Sioux City, Iowa. This role is responsible for service department operations, team ...
Service Manager
Sioux City, IA · On-site
Sioux City, Iowa I-State Truck Center is hiring a Service Manager to lead our Heavy-Duty Truck Service Shop in Sioux City, Iowa. This role is responsible for service department operations, team ...
Service Manager
Sioux City, IA · On-site
Sioux City, Iowa I-State Truck Center is hiring a Service Manager to lead our Heavy-Duty Truck Service Shop in Sioux City, Iowa. This role is responsible for service department operations, team ...
Service Manager
Sioux City, IA · On-site
Sioux City, Iowa I-State Truck Center is hiring a Service Manager to lead our Heavy-Duty Truck Service Shop in Sioux City, Iowa. This role is responsible for service department operations, team ...
Service Manager
Sioux City, IA · On-site
Sioux City, Iowa I-State Truck Center is hiring a Service Manager to lead our Heavy-Duty Truck Service Shop in Sioux City, Iowa. This role is responsible for service department operations, team ...
The service manager is responsible for managing the Service Department, including maximizing internal and external customer satisfaction, growing profitable service labor sales, exercising ...
Quick apply
The service manager is responsible for managing the Service Department, including maximizing internal and external customer satisfaction, growing profitable service labor sales, exercising ...
Service Manager
Sibley, IA · On-site
The service manager is responsible for managing the Service Department, including maximizing internal and external customer satisfaction, growing profitable service labor sales, exercising ...
Service Manager
Sibley, IA · On-site
The service manager is responsible for managing the Service Department, including maximizing internal and external customer satisfaction, growing profitable service labor sales, exercising ...
Service Manager
Oelwein, IA · On-site
$70K - $85K/yr
Service Manager Lead People. Drive Service. Build Relationships. We are looking for a strong, hands-on Service Manager to lead and support our service operations team. This role is critical to the ...
Quick apply
Service Manager
Oelwein, IA · On-site
$70K - $85K/yr
Service Manager Lead People. Drive Service. Build Relationships. We are looking for a strong, hands-on Service Manager to lead and support our service operations team. This role is critical to the ...
Service Manager
Waterloo, IA · On-site
Job Details Job Title Service Manager Business Function Management Branch Name MHC Kenworth-Waterloo Date 01-23-2026 Address 3315 Titan Trail City Waterloo State IA Job Overview & Essential Functions ...
Service Manager
Waterloo, IA · On-site
Job Details Job Title Service Manager Business Function Management Branch Name MHC Kenworth-Waterloo Date 01-23-2026 Address 3315 Titan Trail City Waterloo State IA Job Overview & Essential Functions ...
Service Manager
Cedar Rapids, IA · On-site
$80K - $150K/yr
Brandt Heating and Air Conditioning in Iowa is seeking a full-time Service Manager . If you love solving puzzles, mentoring techs in real time, and tackling the toughest calls, apply now. At Brandt ...
Quick apply
Service Manager
Cedar Rapids, IA · On-site
$80K - $150K/yr
Brandt Heating and Air Conditioning in Iowa is seeking a full-time Service Manager . If you love solving puzzles, mentoring techs in real time, and tackling the toughest calls, apply now. At Brandt ...
Service Manager
Ames, IA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Ames, IA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Council Bluffs, IA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Council Bluffs, IA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Massena, IA · On-site
The Service Manager is responsible for the safe, efficient, and profitable operation of the Service Department. The Service Manager reports to the Store Manager. Essential Functions: To perform this ...
Service Manager
Massena, IA · On-site
The Service Manager is responsible for the safe, efficient, and profitable operation of the Service Department. The Service Manager reports to the Store Manager. Essential Functions: To perform this ...
Service Manager
Carroll, IA · On-site
$80K - $100K/yr
Rueter's is growing--and we're looking for a driven, results-oriented Service Manager to lead our Carroll, Iowa location. This is a key leadership role responsible for service department performance ...
Service Manager
Carroll, IA · On-site
$80K - $100K/yr
Rueter's is growing--and we're looking for a driven, results-oriented Service Manager to lead our Carroll, Iowa location. This is a key leadership role responsible for service department performance ...
Service Manager
Carroll, IA · On-site
$80K - $100K/yr
Rueter's is growing-and we're looking for a driven, results-oriented Service Manager to lead our Carroll, Iowa location. This is a key leadership role responsible for service department performance ...
Service Manager
Carroll, IA · On-site
$80K - $100K/yr
Rueter's is growing-and we're looking for a driven, results-oriented Service Manager to lead our Carroll, Iowa location. This is a key leadership role responsible for service department performance ...
Service Manager
$80K - $150K/yr
Brandt Heating and Air Conditioning in Iowa is seeking a full-time Service Manager . If you love solving puzzles, mentoring techs in real time, and tackling the toughest calls, apply now. At Brandt ...
Service Manager
$80K - $150K/yr
Brandt Heating and Air Conditioning in Iowa is seeking a full-time Service Manager . If you love solving puzzles, mentoring techs in real time, and tackling the toughest calls, apply now. At Brandt ...
Service Manager
Davenport, IA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Davenport, IA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Massena, IA · On-site
The Service Manager is responsible for the safe, efficient, and profitable operation of the Service Department. The Service Manager reports to the Store Manager. Essential Functions: To perform this ...
Service Manager
Massena, IA · On-site
The Service Manager is responsible for the safe, efficient, and profitable operation of the Service Department. The Service Manager reports to the Store Manager. Essential Functions: To perform this ...
Service Manager
Knoxville, IA · On-site
The Service Manager serves as a key liaison between customers, Sales, Engineering, and Production. ESSENTIAL DUTIES AND RESPONSIBILITIES * Leads efforts to educate and support dealer personnel on ...
Service Manager
Knoxville, IA · On-site
The Service Manager serves as a key liaison between customers, Sales, Engineering, and Production. ESSENTIAL DUTIES AND RESPONSIBILITIES * Leads efforts to educate and support dealer personnel on ...
Service Manager
Knoxville, IA · On-site
The Service Manager serves as a key liaison between customers, Sales, Engineering, and Production. ESSENTIAL DUTIES AND RESPONSIBILITIES * Leads efforts to educate and support dealer personnel on ...
Service Manager
Knoxville, IA · On-site
The Service Manager serves as a key liaison between customers, Sales, Engineering, and Production. ESSENTIAL DUTIES AND RESPONSIBILITIES * Leads efforts to educate and support dealer personnel on ...
Service Manager
Cedar Rapids, IA · On-site
$80K - $100K/yr
Brandt Heating and Air Conditioning in Iowa is seeking a full-time Service Manager . If you love solving puzzles, mentoring techs in real time, and tackling the toughest calls, apply now. At Brandt ...
Service Manager
Cedar Rapids, IA · On-site
$80K - $100K/yr
Brandt Heating and Air Conditioning in Iowa is seeking a full-time Service Manager . If you love solving puzzles, mentoring techs in real time, and tackling the toughest calls, apply now. At Brandt ...
Service Manager
Ames, IA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Ames, IA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager information
See Iowa salary details
$31K - $38.3K
6% of jobs
$38.3K - $45.6K
11% of jobs
$49.1K is the 25th percentile. Wages below this are outliers.
$45.6K - $52.9K
16% of jobs
$52.9K - $60.2K
16% of jobs
The median wage is $60.5K / yr.
$60.2K - $67.5K
15% of jobs
$73K is the 75th percentile. Wages above this are outliers.
$67.5K - $74.8K
14% of jobs
$74.8K - $82.1K
9% of jobs
$82.1K - $89.4K
5% of jobs
$89.4K - $96.7K
4% of jobs
$96.7K - $104K
2% of jobs
$104K - $111.3K
1% of jobs
$31K
$65.7K
$111.3K
How much do service manager jobs pay per year?
As of Aug 4, 2026, the average yearly pay for service manager in Iowa is $65,721.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,800.00 and $75,600.00 per year, depending on experience, location, and employer.
What is a service manager?
Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.
Is a service manager a stressful job?
A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
What is the difference between Service Manager vs Customer Service Supervisor?
| Aspect | Service Manager | Customer Service Supervisor |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are common | Often requires a high school diploma or associate degree; some roles prefer customer service certifications |
| Work Environment | Oversees service departments, manages teams, and interacts with clients in service centers or corporate offices | Supervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings |
| Employer & Industry Usage | Used across industries like automotive, IT, hospitality, and facilities management | Common in retail, telecommunications, and hospitality sectors |
The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.
What does a service manager do?
A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.
How does a service manager typically collaborate with other departments to improve customer satisfaction?
Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.
What are the key skills and qualifications needed to thrive as a service manager, and why are they important?
To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Iowa? The most popular types of Service jobs in Iowa are:
What are popular job titles related to Service Manager jobs in Iowa? For Service Manager jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Iowa look for? The top searched job categories for Service Manager jobs in Iowa are:
What cities in Iowa are hiring for Service Manager jobs? Cities in Iowa with the most Service Manager job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 20 days ago
I-State Truck Center rating
9.3
Based on 14 frontline employees who took The Breakroom Quiz
2nd of 150 rated car dealerships
Job description
Company: I-State Truck Center
Location: Sioux City, Iowa
I-State Truck Center is hiring a Service Manager to lead our Heavy-Duty Truck Service Shop in Sioux City, Iowa. This role is responsible for service department operations, team leadership, customer satisfaction, and shop profitability. If you are an experienced truck or diesel service leader, we encourage you to apply.
About the Role
The Service Manager leads the Service Department by driving performance, growing service revenue, and ensuring high levels of customer satisfaction. This position plays a key role in Fixed Operations and partners closely with leadership to support business growth.
I-State Truck Center is part of Interstate Companies, Inc., a multi-location organization with over 1,600 employees across five operating units. We are a leader in heavy-duty truck and diesel service, guided by our commitment to Pride in Service.
Key Responsibilities
- Lead daily operations of the truck service department
- Recruit, train, and develop a high-performing service team
- Drive service revenue, efficiency, and profitability
- Ensure excellent customer service and communication
- Monitor KPIs including labor efficiency, throughput, and margin
- Oversee work orders, quoting, and service invoicing
- Ensure compliance with safety standards and company policies
Required Experience & Skills
- Prior experience as a Service Manager or Fixed Operations leader
- Strong knowledge of truck or diesel service operations
- Leadership, customer service, and communication skills
- Ability to manage P&L, budgets, and operational metrics
- Mechanical understanding of truck repair and service processes
- Experience with 5S / Lean principles preferred
Qualifications
- High School Diploma or G.E.D.
- Truck shop service management experience preferred
- Ability to work in a fast-paced service environment
Benefits
- Competitive compensation
- PTO from day one + paid holidays
- 401(k) with company match
- Health, dental, vision, life & disability insurance
- Tuition assistance and tool programs
- Uniforms provided and cleaned
- Employee discounts and wellness programs
Interstate Companies, Inc. is an Equal Opportunity Employer and a Military Friendly Employer.
Apply today to lead a respected service operation with I-State Truck Center.
#DTLYL
What I-State Truck Center employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About I-State Truck Center
Sourced by ZipRecruiter
Industry
Trucking
Company size
51 - 200 Employees
Headquarters location
Inver Grove Heights, MN, US