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Service Manager Jobs in Denison, IA (NOW HIRING)

Job Summary Manages service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows ...

Service Manager

Carroll, IA · On-site

$80K - $100K/yr

What You'll Do As Service Manager, you will oversee all aspects of service operations, ensuring the department meets or exceeds performance, financial, and customer satisfaction goals . Operational ...

Service Manager

Carroll, IA · On-site

$80K - $100K/yr

Rueter's is growing-and we're looking for a driven, results-oriented Service Manager to lead our Carroll, Iowa location. This is a key leadership role responsible for service department performance ...

Service Manager

Harlan, IA · On-site

$20.60 - $30.90/hr

Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company ...

Job Summary Manages service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows ...

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

Clinical Services Manager (MCS)

Westside, IA · On-site

$61K - $84K/yr

Posting Date 07/23/2026 225 E Germann RdSuite 150, Gilbert, Arizona, 852979834, United States of America The primary purpose of the Clinical Services Manager role is to support clinics by ensuring ...

Clinical Services Manager (MCS)

Westside, IA · On-site

$61K - $84K/yr

Posting Date 07/23/2026 225 E Germann RdSuite 150,Gilbert,Arizona,852979834,United States of America The primary purpose of the Clinical Services Manager role is to support clinics by ensuring safety ...

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Service Manager information

See Denison, IA salary details

$30.9K

$65.5K

$110.9K

How much do service manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for service manager in Denison, IA is $65,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,700.00 and $75,300.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What are the most commonly searched types of Service jobs in Denison, IA?

The most popular types of Service jobs in Denison, IA are:

What are popular job titles related to Service Manager jobs in Denison, IA?

For Service Manager jobs in Denison, IA, the most frequently searched job titles are:

What cities near Denison, IA are hiring for Service Manager jobs?

Cities near Denison, IA with the most Service Manager job openings:

Infographic showing various Service Manager job openings in Denison, IA as of August 2026, with employment types broken down into 5% Locum Tenens, 52% Full Time, 38% Part Time, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $65,480 per year, or $31.5 per hour.

Full-time

Posted 11 days ago


Job description

Job Summary
Manages service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows profitable service labor sales and exercises disciplined expense control. Attracts, retains, and effectively engages department personnel.

Essential Duties and Responsibilities
-Develops, communicates, enforces and monitors effective Service Department processes to ensure internal and external customer satisfaction
-Creates annual Service Department goals and budget, in alignment with the organization's financial and operational objectives
-Develops and executes Service Department marketing plan and monitors monthly to ensure achievement of departmental goals
-Coordinates customer clinics, field days, and related promotional events
-Submits all service warranty and Product Improvement Program claims within the required time frame to receive maximum credit
-Schedules and assigns jobs and work areas to employees in the Service Department according to their skills and knowledge
-Reviews work orders for completeness and accuracy prior to customer billing
-Ensures all departmental tools, equipment, and vehicles are in good working order
-Manages recruiting, staffing and employee development activities for employees reporting to this position

Position Qualifications
-3+ years of experience in Service Department operations
-2+ years of previous management experience
-Ability to use standard desktop load applications such as Microsoft Office and internet functions
-Ability to write and speak effectively to individuals and groups
-Familiar with John Deere and other similar product lines
-Basic understanding of financial principles relative to Service Department operations
-Ability to analyze and interpret internal reports
-Ability to work extended hours and weekends
-Excellent customer service skills
-High School Diploma or equivalent experience