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Service Manager Jobs in Sheldon, IA (NOW HIRING)

C&B Operations LLC

Service Manager

Sibley, IA

The service manager is responsible for managing the Service Department, including maximizing internal and external customer satisfaction, growing profitable service labor sales, exercising ...

C & B Operations

Service Manager

Sibley, IA · On-site

The service manager is responsible for managing the Service Department, including maximizing internal and external customer satisfaction, growing profitable service labor sales, exercising ...

HyVee

Service Manager

Sheldon, IA

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

Hy-Vee, Inc.

Service Manager

Sheldon, IA · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

AGRIVISION EQUIPMENT GROUP LLC

Service Technician

IA · On-site

The Service Technician - Level 1 reports to the Service Manager. Essential Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The ...

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Service Manager information

See Sheldon, IA salary details

$28.1K

$59.6K

$101K

How much do service manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for service manager in Sheldon, IA is $59,639.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,300.00 and $68,600.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What are high paying manager jobs?

High-paying manager jobs include executive roles such as general manager, operations manager, and project manager, often requiring leadership skills, industry experience, and relevant certifications. Salaries vary by industry and location but typically range from $80,000 to over $150,000 annually for senior positions. Specialized fields like IT, finance, and healthcare tend to offer higher compensation for managerial roles.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. Stress levels vary based on the work environment, workload, and individual coping skills, but CSAs often need strong communication and patience to handle challenging situations effectively.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How much does a service manager make?

The average annual salary for a service manager in Ohio is approximately $65,000 to $85,000, depending on experience, industry, and company size. Salaries can vary based on certifications, technical skills, and the specific sector, such as automotive, hospitality, or technical services.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

What is the role of a service manager?

A service manager oversees the delivery of services to customers, ensuring quality, efficiency, and customer satisfaction. They coordinate staff, manage service processes, handle client issues, and often use management tools to monitor performance and improve operations.
More about Service Manager jobs
What job categories do people searching Service Manager jobs in Sheldon, IA look for? The top searched job categories for Service Manager jobs in Sheldon, IA are:
What cities near Sheldon, IA are hiring for Service Manager jobs? Cities near Sheldon, IA with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Sheldon, IA as of July 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $59,639 per year, or $28.7 per hour.
Service Manager

Service Manager

C&B Operations LLC

Sibley, IA

Full-time

Posted 2 days ago

C&B Operations rating

8.4

Company rating: 8.4 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

C & B Operations has an opening for a Service Manager at our John Deere Dealership in Sibley, IA. The service manager is responsible for managing the Service Department, including maximizing internal and external customer satisfaction, growing profitable service labor sales, exercising disciplined expense control, attracting and retaining outstanding talent, and motivating and engaging employees to be the best in the business.

Benefits:
Qualified applicants must be able to successfully complete a pre-employment drug test and background check. C & B Operations, LLC is a drug-free workplace.

  • Competitive pay based on your experience
  • Excellent benefits including – Medical, Dental, Vision, and Accident Insurance, Short-Term Disability, Life Insurance, 401K with generous match...
  • Progressive Paid Time Off and Paid Holidays
  • Opportunities to grow – We love to promote within and have excellent training programs available to prepare you on-the-job and for your future with us.

Job Function:
The Service Manager will manage service operations within the dealership to ensure customer satisfaction and maximize return on investment by optimizing service department processes. Grows profitable service labor sales and exercises disciplined expense control. Attracts, retains, and assists with the development of department personnel.

Essential Functions:
Reasonable accommodation may be made to enable individuals with disabilities to perform the
essential functions.

  • Lead and enforce service department processes to ensure customer satisfaction and operational excellence.

  • Own department performance, budgets, and goals aligned with company objectives.

  • Execute service marketing plans and coordinate customer events, clinics, and field days.

  • Oversee warranty and product program claims to ensure timely submission and maximum recovery.

  • Schedule, assign, and manage workloads based on technician skill sets and capacity.

  • Review work orders for accuracy, completeness, and proper billing.

  • Train, develop, and evaluate service personnel; ensure training compliance and certifications.

  • Manage fleet, tools, equipment, inventory, and shop organization.

  • Maintain safety, cleanliness, and compliance with DOT and regulatory standards.

  • Stay current on John Deere and competitive products.

Requirements:

  • 3+ years of experience working in a service department; demonstrated experience consistently meeting performance metrics preferred
  • Experience using Service ADVISOR™ or other computer based diagnostic repair tools preferred
  • Experience operating vehicles, tools, and equipment for diagnostic purposes
  • Experience with off road, construction, lawn, or other AG heavy equipment
  • Valid Drivers License and a safe driving record

Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members. We are an equal opportunity employer as defined by federal, state or local laws.

What C&B Operations employees say

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