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Service Manager Jobs in Sheldon, IA (NOW HIRING)

Hawke & Company Ag

Service Technician

Alton, IA · On-site

$23 - $35/hr

Communicate findings and repair needs with service management and customers * Follow manufacturer service guidelines and dealership procedures * Maintain a clean, safe, and organized work environment ...

HyVee

Customer Service

Sheldon, IA

$13.75 - $18.50/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home ...

Hy-Vee, Inc.

Customer Service

Sheldon, IA · On-site

$13.75 - $18.50/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home ...

Creative Dining Services

Catering Manager

Sioux Center, IA · On-site

$55K - $65K/yr

Creative Dining Services is seeking a passionate and organized Catering Manager to join our team at Dordt University in Sioux Center, IA! Do you love bringing people together and creating memorable ...

Ziegler CAT

Field Service Technician

Sheldon, IA · On-site

$38 - $51/hr

Positively interacts with manager and team members to satisfy customer needs * Provides assistance ... Desire to provide outstanding, professional customer service, strong attention to detail, excellent ...

Ziegler CAT

Field Service Technician

Sheldon, IA · On-site

$38 - $51/hr

Positively interacts with manager and team members to satisfy customer needs * Provides assistance ... Desire to provide outstanding, professional customer service, strong attention to detail, excellent ...

Dollar Tree

Customer Service Associate I

Sibley, IA · On-site

$14 - $19.50/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Sibley, IA · On-site

$14 - $19.50/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Orange City, IA · On-site

$13.25 - $18.50/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

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Service Manager information

See Sheldon, IA salary details

$28.1K

$59.6K

$101K

How much do service manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for service manager in Sheldon, IA is $59,639.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,300.00 and $68,600.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What job categories do people searching Service Manager jobs in Sheldon, IA look for?

The top searched job categories for Service Manager jobs in Sheldon, IA are:

What cities near Sheldon, IA are hiring for Service Manager jobs?

Cities near Sheldon, IA with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Sheldon, IA as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $59,639 per year, or $28.7 per hour.

Service Technician

Hawke & Company Ag

Alton, IA • On-site

$23 - $35/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Hawke & Co. Ag is a leading dealer of JCB Agricultural & Construction equipment. While also maintaining the leading market share and other short lines such as Vermeer, GEA, Meyer's and Meyer. If you have experience in automotive, diesel, or agriculture industries but are looking for a new challenge or change this job is for you!

This full-time position is Monday through Friday, home every night with no nights or weekends.

Key Responsibilies:

  • Diagnose mechanical, hydraulic, and electrical issues on agricultural and construction equipment

  • Perform routine maintenance, inspections, and preventative service

  • Complete repairs in the shop and in the field as required

  • Accurately document labor, parts, and service work on work orders

  • Prepare new and used equipment for delivery and resale

  • Communicate findings and repair needs with service management and customers

  • Follow manufacturer service guidelines and dealership procedures

  • Maintain a clean, safe, and organized work environment

Qualifications:

  • Have your own tools and or ability to acquire them
  • Ability to work independently and manage time effectively
  • Valid driver's license required
  • Willingness to attend manufacturer training and continue skill development
  • Knowledge of diesel engines, hydraulics, and electrical systems a plus
  • Strong mechanical troubleshooting skills

Compensation & Benefits:

  • Competitive hourly wage ($23-$35/hr)
  • Health, Vision, and Dental Insurance
  • Company Match IRA
  • PTO
  • Paid Time Off
  • Uniforms
  • Monthly Tool Allowance
  • FSA - Flex Spending Account Medical and Dependent care

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